Dawn refused to provide me with my clinical notes in a timely fashion which is a violation of the…read moreCares Act. Cares states "health information networks and health care providers may not interfere with access exchange or use of electronic health information also known as "information blocking." This woman could lose her license if she is not careful. She continued to argue with me via text message and kept asking me why I wanted MY own medical records. Once she finally agreed to send them she ended up mailing them through USPS which took longer than expected. Very unprofessional.

I highly recommend Heartland Counseling Center! the staff is amazing and so helpful. The counselors…read morereally listen and help so much! They have helped us tremendously, any one looking for a counselor definitely check out Heartland Counseling in St. Charles. We never have to wait, and they are so flexible and understandin.

I set up a online appointment with this office. After doing research via their website stating…read morethat they help adolescent with stress and other cognitive behaviors. I heard nothing from the office until I called and left a voice mail while sitting at their closed office. Which was supposed to still be open. The office called after 2pm the following day. Was told no they won't see my son because they only see adults. Went back to their website again and saw that I didn't miss read anything. Even the copy of their brochure list that they see teens and also help with school issues. I called the office back to let them know they need to fix their website so parents who are in small crisis won't find help for their teens with this practice.

This review comes from years of my two family members regularly seeing Ron Bristow for counseling…read more Ron is incredibly relatable to young adults--compassionate, professional, and always encouraging. I wouldn't hesitate for a moment to recommend him to anyone seeking therapy. He is also genuinely kind, which makes all the difference.

Dr. Langner has been my psychiatrist now for 2 years and I love the flexibility he has in order to…read morecater to patients. He's help me tremendously over the years adjusting my medications accordingly and addressing all my concerns. I finally have control of my life and happiness again.

Greatly appreciate the help that Dr.Langner provided me. I've struggled with my mental health…read morejourney for a long time and tried multiple different treatment options. I've been weary of psychiatrists since nothing they suggested or prescribed helped, but Dr. Langner works with his patients and figures out what they need/ want achieved :)

We've been looking for a therapist that my son feels comfortable with, and finally we found our…read moreforever therapist! Jennifer is the perfect combination of cheerful, warmth, supportive, caring, and easy to talk to which is why my son actually loves going to therapy now. She goes the extra mile to make sure that he is getting the support that he needs.

We love Marvelous Minds! From the moment you walk in the reception area it is warm and inviting…read more Dr. Larson is fabulous and puts together a friendly, professional and helpful group of clinicians.

Dr Neal refused to meet for communication counseling because I said that in my opinion, psychology…read moreisn't exactly science. But I suspect the real reason is because I refused to pay $90 each for additional "individual sessions". Just a short while after I let Laurie know I was not interested in paying that, she said we couldn't be their clients. Do with that what you will.

I've worked for Dr. Neal in the past and he continues to put so much energy into his clients and…read morefigure out what they need and how to help them. Not to mention the other therapist that works there - Kristina Polley, has helped so many of my friends and family and myself included. Such a great, friendly staff that wants the best for their clients.

A friend referred me to Lighthouse after she and her husband saw Dr. Kadkhodaian and Jean for…read morecouples synergy. I was at my wit's end after seeing at least 4 other couples therapists that offered standard "vanilla" advice with no change. I assumed this was like any other couples therapy but with 2 professionals instead of 1. With nothing to lose, my partner at the time and I went in for what I affectionately now call "spiritual boot camp." Jean and Ray have a unique approach to their therapy backed by a mix of data, psychology, history, Kabbalah, and what I can only assume is MAGIC. They have an uncanny ability to read people and see thru B.S. allowing them to get to the root of issues faster and without judgement. If you're a fan of Brene Brown, Jean refers to this concept of eliminating shame (both within yourself and for those around you). I've been going to Lighthouse for 4 years now--even after moving 30 miles away & 2 failed attempts to get my advice/healing elsewhere. Sometimes I still leave sessions upset (because I know Jean is right and has hit a sore spot) but I ALWAYS have a sense of clarity and peace afterwards. It's not easy work bc they will push you if change is really what you're looking for--but well worth it!

My experience having been treated here was relieving at first as I really needed serious attention…read moreand help, but slowly became unprofessional. This is not the location to choose if you are looking for long-term healing. The advice and insight I've been given felt like a bandaid compared to a lot of the complex and deeper issues I was struggling with. I didn't feel care or empathy at all from Katarina. The office started ghosting me, and have not gotten any response from her. Coming out of my sessions I felt unimportant, I felt like my issues and struggles didn't matter. This place didn't feel like a lighthouse. Matters got worse when I was asking for a note, or signing papers for work. The attitude towards me became cold. If it was out of their capabilities, I wish they tried referring me to a different location, helping me reach out to the actual help I needed. I felt so lost and stressed especially in the state I was in already. I felt threatened to have a session or not. Please, take the time to listen, be patient, understanding, responsive, and act with care as all these patients are going through tough times. Edit* After writing this review, I experienced an unsavory set of actions in order for me to take down this review, thus slowing my healing process. I have no doubt they have helped individuals before, but the unsavory actions indicate large red flags for this business. I advise caution. After every session, Katarina would just walk away like time was up that's it. I just felt like a stranger that she had to talk to for one hour and then that's it. Being a social worker, I felt it lacked the empathy and warmth. I've never felt as if she tried to understand me. I switched to my old psychologist and after just one session with him I felt hopeful. I expressed my concerns and he showed me empathy and a willingness to work things through.

Im concerned about the relationship between Dr Karen and Dawn her office manager(some one who had…read morefull time employment but the job is not aware that she has employment Wightman h Dr Karen) when communicated that Dawn was lacking on return calls ans billing she blamed the biller of insurance (that lady was highly professional and incredibly) I spent one whole session around billing and issues with Dawn and Dr Karen charged me for the session as if it was therapy. I'm not bitter I just want others to be informed that something is going on behind the vail. She called me nefarious. (Evil). That is not healthy or professional. We never even got to EMDR - I very reason I came in to see her. She badmouthed other therapist and it just didn't sit well with me. I'm now with a great therapist and working on healing.

Life Changing. Karen is one of the most intuitive, thoughtful and open therapists I have worked…read morewith. I was skeptical of sand tray therapy - but it is so enlightening. EMDR was also very useful for me. Karen and the team offer multiple ways to uncover your true underlying issues and help to resolve them. Cannot recommend highly enough!

Christina Francisco is an amazing therapist! She is kind, empathetic, is a great listener, and a…read morevoice of reason during times when my my anxiety is getting the best of me. She introduced me to meditation, which has not only helped calm my mind, but my body as well. I love that she has a natural approach toward therapy and inner healing. There have been many times that I've walked into her office feeling awful, and every one of those times I left feeling the complete opposite. She is so easy to talk to, and has such an optimistic attitude toward life, healing from past traumas, as well as personal growth and strength. I truly can't believe how much my outlook on life has improved since starting therapy with her, and look forward to our sessions each week, something I used to dread with former counselors. Starting therapy with Christina has been life-changing, to say the least!

Found them through family members. Was hard to get in touch at first but that all got sorted out…read more So glad I stuck with it. Emma is a gem. I've had counselors and what not for decades and only had one other that I connected with. I've seen Emma for a couple of months and I feel like we are so connected. She's so compassionate, caring and knowledgeable. I can go on and on about her really. She's the only person I really feel comfortable actually opening up to. I feel confident she will get me through my rough time right now and digging through my past to guide me in the future.