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    Northside Veterinary Clinic

    2.0 (1 review)

    Services - Northside Veterinary Clinic

    Pet physical or wellness exam

    Pet vaccinations

    Northside Veterinary Clinic Photos

    Recommended Reviews - Northside Veterinary Clinic

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    11 years ago

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    The Hometown Veterinarian

    The Hometown Veterinarian

    (2 reviews)

    Warning: This is a long, well worth review. Our baby girl,…read moreNova had an injury being her spunky high energy self and tore one of her CCLs. When we took her to our local vet, it was confirmed and we were informed there was a 80% chance she would injury her other one. In the meantime we scheduled with an orthopedic surgeon an hour from us (this was the closest to us). That weekend, she did indeed end up tearing the other one. When we met with the orthopedic surgeon, she seemed distant and not compassionate at all. When I would ask questions, she seemed threatened as if I shouldn't be questioning things. When we left the appointment my husband spoke up and said let's find a different surgeon. Bless his heart, we weren't even out of the parking lot and he was searching. He came across Dr. Jacobson at The Hometown Vet. Of course we did our research since we knew what she needed. I called The Hometown Vet, and was welcomed by a pleasant receptionists that connected me with Dr. Jacobson himself due to my specific questions. He was genuine on the phone and so willing to go out of his way. We were able to get Nova in, in a decent amount of time for her surgery. When we arrived, we were welcomed by very friendly staff and the facility was very clean. Dr. Jacobson entered our room with a very friendly welcome and was very compassionate about Nova's situation. Pick up day: Today, we picked Nova up from surgery. Once again, all staff (staff I hadn't met yet) were all so friendly and welcoming. We had the pleasure of meeting Dr. Franken to go over our discharge for Nova. She was also very friendly, compassionate, and thorough. We definitely wish we lived closer, The Hometown Vet would become our primary care. For anyone near and far, this was by far our best vet experience ever, and we have 6 dogs if that tells you anything:)

    Definitely the best vet place I've been too, nice looking place and very friendly, nice, and…read moregenuine people! When I drop off my dog here I know they'll handle him with lots of love and care. I love that they are always able to take your appointment when needed!

    Family Animal Care

    Family Animal Care

    (2 reviews)

    My spouse and I have been to Family Animal Care in Ottumwa three times so far (9/21/2023,…read more10/18/2023, and 11/8/2023). Our first visit was a last-minute emergency appointment for our cat Sophie who was having stomach problems. Kaitlyn, a Veterinary Assistant, was very kind and helpful. Dr. Drew White, a Veterinarian, was extremely professional, thorough, kind, and compassionate. He expertly diagnosed Sophie's problem and gave us some medicine that helped her feel better. Our second and third visits were vaccine appointments for all three of our cats. One of our cats hates riding in the car, and she made a mess in her carrier on the way to the vet. We didn't ask or expect anyone to do this, but Chloe, a Veterinary Assistant, offered to clean the carrier for us. My spouse and I were amazed by her proactive helpfulness and kindness. We appreciate you, Chloe! Dr. Drew White and Chloe were exceptionally friendly, helpful, and attentive during both of our vaccine appointments. Dr. Drew White answered all of my questions clearly and thoroughly, which I appreciated very much. He has a great "bedside manner". The high quality care our cats have received (as well as the high quality service we have received) influenced my spouse and I to switch from our old vet to Family Animal Care. Even though it's a longer drive, it's totally worth it for us. In my experience, Family Animal Care's prices are fair and reasonable. We're so grateful for their awesome staff and facility. Thank you, Family Animal Care!

    My local vet recommended here and I am extremely impressed. Great building, smiling happy employees…read morewho are quick to assist. I am confident in switching here permanently even if I have to drive as far as I do. I am 100% sure they will take every action to keep my animals healthy.

    Northside Veterinary Clinic - vet - Updated May 2026

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