Vets are professional and good with our german shepherd. They saw us for free mini-checkins after…read moresurgery (check wound healing ok) and other illness (check temperature etc). They don't have supervised care at night if our dog is sick but they worked well between looking after our dog in the day, and letting us take him to the hospital at night. They are really honest about what not to worry about and when we shouldn't take him home. They do try a little upsell on products but not super pressure.

We booked our 7 month old puppy in for a trial night, as he is booked in for a longer period later…read morethis year. And I must say that our dog had a blast! He had a great room mate, lots of attention and the facilities and set up look amazing. We had no trouble leaving him there, as we knew he was in good hands. He will be so excited next time he comes here after this experience!

I get a bit funny about putting the furry woofy child in a kennel when we go away on holidays and I…read moredid a LOT of research before settling with these guys. My research included driving out and having a look around at the kennel (these guys will happily show you around - tick) asking other friends who have had their dogs and cats stay and the final tick for me was when I asked my vet where he put his dogs. Yep. All roads pointed back to the Samford Pet Resort. They aren't cheap but the place is clean, with lots of staff and our doggy has always come back, happy, healthy and WASHED! I like that three is the option to get reports emailed to you, plus you can pay for extra walks and play time. The report card at the end of your pets holiday (always glowing for our pup of course) also says that each animal gets attention. They always book fast for holiday periods so plan ahead if you can.

In an ideal world pets would get sick in the business hours of their usual vet. Actually, ideally…read morethey'd never get sick at all. But Murphy is a bugger and you can bet your bottom dollar they're going to get sick on a Saturday afternoon when it's a visit to the after hours vet. Thankfully, Pet Emergency operates out of Queensland Vets at Stafford Heights and before midnight charge a lower fee for after hour consults. The pooch and I were seen to relatively promptly for what was a busy weekend of consults and injured animal drop offs for the clinic. The vet that saw to us was warm and friendly. There was no hard sell for product -- just honest advice and diagnosis. These guys are firmly in the pet black book. You hope you never need to call upon them but you're thankful they're there if needed.

Very pricey place for a bunch of vets who stand around doing testing all day. The point of taking…read moretests is to find the problem and rule out what could be. Unfortunately the vets here are not about the doing all they can for your pet but rather what they can do as a business. They will go the latter because it's, and I quote, "worthless" as our dog's doctor, Phillip Thomas, so nonchalantly expressed in a conclusion meeting about our beloved dog, Bentley, who passed away. We still do not know what the cause of her death was and we have no answers. However, we did manage to be invoiced a nice hefty bill. Their staff are not properly trained and don't have very good phone manner especially when communication is their way of conveying the updates of your pets conditions. Not to mention the staff there know absolutely nothing and never have an answer and aren't to enthusiastic in finding out. A loss is a loss, pets are no less worthy than a human life and animals become a part of peoples lives and journeys. This clinic is insufficient in their work, their research and their communication. If you do take your pet here - don't believe everything they tell you and get a second opinion.

We went here because we had tried all the other vets in the centenary area and heard this one might…read morebe a winner. Our dog Budhi (Japanese Spitz) had just come to live with us (we adopted her at 1.5 years old) and she had started throwing up her food every morning. Being a bit worried, and the consult fee here is pretty comparative $55-$59 we thought we'd give them a try. Dr Antje Costanzo saw our dog and was very good at telling us what to do, how to fast and other options to make her feel better. I also wanted to know a bit more about Advantix verses the Advocate that I had been using because they didn't cover worming... and Andrew at the counter was very good at pointing me in the right direction. We left feeling pretty good about our visit. Having said that, we usually feel pretty good about vets when we leave unless we're going there to put a dog down. What really blew us away was the follow up call 2 days later from Antje herself asking us how we were going and if everything was okay. And if there was anything please let her know... we had never received a follow up call from a vet before nor our own pet folder. So this definetely impressed us and we will definetely be back.

Deciding on a good vet can be confusing. I decided on Monier Vet because it's right next to a big…read moreWoolies I go to and I am so glad I did. I couldn't of made a better choice! Every time we walk in, my puppy Churro and I are happily greeted by the staff. Churro particularly likes Andrew (the cool guy at reception) and whenever they see each other at the vet, my pup does a little pee because of all the excitement. The staff are so friendly and helpful. They always play with Churro while we wait for our appointment and love to exchange tips and share stories about other pets they've met. Dr Lucilla Pratt is Churro's vet. She is very patient with my impatient puppy who squirms- a lot! On the first visit we had, Churro was so anxious and seemed scared, Dr Lucilla gave him a dried pigs ear treat for him to teethe on- after that, they became best of friends. Dr Lucilla is always happy answer all the questions I have and even writes little notes to help me. After every check up, Churro is guaranteed cuddles and playtime with Dr Lucilla, which is just so heart warming to see. It's great to go to a vet who seem to love and care about your pet as much as you do. They have a lot of goodies in stock for your pet and great products. Andrew at reception is very helpful, if you're stuck with any questions I'm sure he'd be happy to help.

Mike and the team at centenary vets have always been helpful and forthcoming with information and…read moreadvice about our pets. They have desexed one of our dogs and were thorough and regular in communication and checkups. Recently we purchased two new kittens who were having trouble settling in and vomiting, I'd done my research and was concerned so I booked them in to be checked. it was great to have my thoughts confirmed and the advice for dehydration and good food management. They have bounced back overnight and I am so glad I had them checked to ensure they were healthy. Great team, always friendly and helpful. They even have dog washes on site, and a real character of a clinic cat.

When I brought a puppy home from the RSPCA I took her to my local vet immediately. I needed to get…read moreher some injections, and while I was there I wanted to get some advice about training. I met with Dr Cusack. She gave me a good first impression- she started singing 'Sussudio'- the song my dog is named after. When I asked about tips on training, I was told that I should enrol Sussudio into puppy training school. Explaining that I had limited funds, and again asking for some home-grown advice, she simply continued on the line of "puppy school really is the best training a dog can get". I didn't realise that vets were salespeople. In later visits to the vet, I found Dr Cusack to be condescending toward pet owners. She's highly technical in her explanations, which yes, does make me think that she knows her stuff, but if she can't deliver her point in terms understandable to those without a veterinary degree, what's the use? There only so many times you want to ask "can you dumb it down a little?" Sure, I would entrust my animal into the care of West End Vet, I'm not at all saying there are issues with incompetence. Dr Cusack and her staff are excellent with animals. You might just find yourself thinking that they're not so good with their human companions.

I love Megan (the vet here) - she is intense and neurotic but she cares about your pet probably…read moremore than you do. She is exceptionally knowledgeable and effective at her job. She is also crazy cheap. The other review isn't wrong though, her human level interaction isn't super and she can definitely leave you feeling overwhelmed and confronted (or confused if you have no medical background). With all that said she is still the best vet ever and I will never leave her (even if she has made me cry). If you can deal with her intensity and how manic she is she is well well well worth it.

Lots of dog toys, food and bedding. Can take dogs instore. A good place to visit…read more Staff are friendly.

This pet shop is an example of what I think other pet stores should strive to be like. They don't…read moresell puppies or kittens which I think is the most important way of judging a pet store because pet stores that sell puppies and kittens not only support puppy farms and dodgy breeders, but also encourage the impulse purchase of an animal that requires a great deal of commitment. The staff at Petbarn are knowledgeable and helpful, and are all animal lovers with lots of experience in pet care. The range of fish and aquarium products here is excellent and they have staff dedicated specifically to helping you establish and maintain your own aquarium. Another thing I like about Petbarn is that pets on leads are welcome, so if you need to get your dog a new collar for example, you can actually bring them in to see what fits (and you can count on them getting cuddles and treats from the staff as well!). Petbarn has a wide variety of pet products including foods, grooming products, accessories, toys, and treats. They also sell some medications such as worming and flea treatments. The staff here are happy to consult with you about whatever pet advice you need. Many times I've come into Petbarn to seek advice about my fish tank and have had a long, helpful conversation with a staff member and then gone home without needing to buy anything because the staff don't push you to buy things in return for their help. For this reason, whenever I need to buy anything for my dogs or aquarium, I head to Petbarn. They also have a customer loyalty card and lots of information about obedience, puppy pre-school, and other pet activities.

My dog is too busy keeping up with his napping schedule to tell me how his morning at Paddington…read morePups went, but as his dutiful owner and payer of all his bills, I suppose I can justify telling you how pleased I was with the result. Finding Paddington Pups was the result of a google search and a telephone call where a pleasant young man on the other end told me, "If you can bring him in this morning we can see him." I'd been searching for a new groomer for our pampered pooch after a less than desirable cut just before Winter. All I wanted this visit was a general tidy up, wash and dry (his visits to the salon sound all too much like mine!). Paddington Pups were able to see Dutch that day and it worked out cheaper than our usual salon. Cheaper doesn't always equal better but upon being reunited with my pup a few hours later it sure was in this case. The groomer had heard everything I said and trimmed his face without making him look like a dog without any facial hair. His feet were tidied and there was no great length taken off the rest of his coat. And while I'm yet to make use of it, they also have doggy-day care on site as well as a small range of pet food and toys.

My dog goes to day care here once a week and he absolutely LOVES it! He cannot get in the building…read morefast enough and is reluctant to leave at the end of the day. The staff are always really nice and they sell BARF (food) which is handy and it's cheaper here then the other two options I have near my home. Some people think it's strange that my dog goes to daycare but it's important for his socialisation being a young dog. Also when you buy bulk you get a discount which makes it more affordable.