Maintenance and management staff are top notch. The property is, generally, clean and…read morewell-maintained, however, the lawn care could be better. Over-watering has resulted in a higher number of mosquitos and has made sections of the yard unusable for tenants and pets. At times the ice removal in the parking lot is poor.

Everything. Have been here two weeks and nothing but problems. I walked in to the fire detector…read morebeeping away. The toilet leaked first night. No hot water or pressure the next. Stood in 6" of water taking a shower next. No hot water at all first weekend here. Tenant above me tub leaks into mine and they have a dog that paces constantly all night on hard wood floors. Oh now no hot water again. If only you could give no stars. And yes like someone else commented the people are so rude and dismissive.

I don't know the best way for me to put this. My parents had stayed in an apartment in underwood. I…read morehave only been here for just about a year. We had a landlord that did not tell anybody he was leaving and when the new owners came in, they were like "what 600 dollar security deposit??" They seriously had no clue and I can't blame them for that. Long story short, there is this neighbor, we will call her "Judy"! Some of these neighbors don't pick up after their dogs and my appointment was the only one out of that whole place that provided a shovel and a 5 gallon bucket to pick up after my dog. Nearly a month ago, "Judy" has taken one of my nieces toy shovels, scooped it up into her bike stroller. My niece was just recently diagnosed with autism and that is the only bike stroller we had, they aren't cheap.. Now back to the major problem. She has been harassing us with writing letters about how each pile of dog crap is such X amount of money. First off, that's not that point of the matter, the main point is she is claiming she is Minot management, she writes that in the notes every week. I would actually LOVE to know if she really does work with y'all, if not, this is fraud, and we do not appreciate this kind of behavior from someone who also rents from these people. Do not rent from here until you absolutely talk to minot managment!

Not military friendly. If you are stationed in Minot AFB don't trust these crooks. They will take…read moreas much as possible from your initial deposit (which is a full month's rent) . They say they clean carpets but I think it's horse $#!+ cause I went and met neighbors that just moved in and the carpet looked like they didn't do squat. Then they don't send you whatever they left of your deposit until 30 days after you move out. They are straight up crooks that prey on military personnel. DONT RENT FROM THESE @$$holes

I would to know how this Complex believes an electric Bill for a 3 bedroom apartment, should be…read more$264 in Dec and $354 in Jan and tell me that's normal?

From the owner: Experience the beauty and convenience of Minot, ND. Enjoy a variety of shopping, dining, and…read moreentertainment options with beautiful outdoor spaces just a short drive away. The Commons & Landing at Southgate is a welcoming community that offers spacious 1, 2, and 3 bedroom apartments.

I have been working with Creative Property Management for quite many years for their services and I…read moream very happy with them. The company employs wonderful staffs who care about their clients needs and very responsive. I have nothing negative to say about them and highly recommend to any one who live in different state needs their property management company. Helen Tepper

They give an HR smile while simultaneously doing everything in their power to rinse you for cash…read more upkeep on houses varies and is managed just enough to maintain legality. However they do have technicians typically free of charge (that I'm aware of) that you can submit tickets for to do work orders and depending on the difficulty of the fix you'll either get it finished within a couple days or ignored completely with no explanation. This typically just results in an enduring renter asking again and again until it gets done or they give up. Constructive criticism is just to maintain a level of normal professionalism, I would prefer if a person just give me a firm "yes" or "no" when it comes to answers about maintenance and other questions instead of being given random affirmations in order to get to the end of the call faster. There's a fine line between professionalism and what I call the "HR Brush-off" or in other words being so nice to the point that it comes off as sickeningly disingenuous Renters beware their late fees are exceedingly brutal and if you ask in advance for a little more time and layout your plan for payment they will happily tell you that they'll see what they can do but you will just allow them to prepare your eviction notice faster and note it in their file of you. it's all words with no substance and you'd be better off making a plan of action for yourself. I have been both a landlord and a tenant and there is certainly a difference between a tenant that just needs a little time and a tenant that needs to get removed for being unpleasant and unable to adapt or care about their place of living. Most I would say fall in the former. People deserve a baseline of respect. Corporate culture is an affront to basic compassion and understanding and should not be applied over the phone or in person (unless your goal is to be severely disliked) Treat this company as you would an adversary, they provide a service and have little competition so they are complicit in disrespcting you. divulge only the basic information, live in the gray, and look after yourself first.

owned by IMM now. Since they've taken ownership, nothings been fixed, shingles are falling off of…read morerooftops and work orders go untouched. Put in a work order a few months ago. Waited 3 weeks for a response, never got one went ahead and fixed the problem myself. IMM is terrible. If you're here because of the airbase and are looking for housing in town. Don't be bothered with this place or anything IMM runs. They match your BAH and pull you into their renters insurance policy even if you have a third party insurance. Better to stay on base or as before not choose IMM. It will be pretty hard since they have everything under their sticky hands here in minot.

management is pretty inconsiderate, she always uses the term "I am busy", and doesn't call you…read moreback. We just got billed 600.00 for "damage", and Jessica was less then helpful, Always "too busy", rent somewhere else, SAVE YOUR MONEY !

This company is horrible to rent through our building on 11 and 11th Ave is literally falling…read moreapart. Foundation issues stuff in the apartment is falling apart mold infested building. Overpriced and poor maintenance to boot owner never comes over to check on the property but 2 times a year to mow the garage is a death trap. Put in numerous work orders and were completely ignored. Management just basically laughed it off. Pipes are backing up and again nothing done very disappointed in this company no respect for tenants at all. Plus using our rent money for other stuff other then fixing the apartments do not ever rent through SMC they are a joke sorry

This company is so unprofessional it hurts so glad we moved out and don't have to deal with them…read moreanymore. If this company takes over for your landlord run like hell because your screwed.