Medical staff at Rothman rd location was great. The receptionist was rude,and tried to blame the…read moreother lady for the insurance mistake she made. When she was the one who processed my paperwork a few weeks earlier. I left because of her rudeness.

When I started my journey with sumit pain Managment at the Delalb hospital location I was more than…read morehappy. My doctor referred me there after I had many years of chronic pain ongoing issues in the Net hip and knees. The staff at the Auburn office are amazing. They are very kind and warm. They speak to you with gentleness and are very informative if they cannot speak to you in person they will go out of their way to make a phone call appointment that is very appreciative when one person cannot make it to the office. I've never met such a great working team. I've been given a gift having these doctors and staff caring for me during my struggles. The doctors during the visits are open to listening, giving advice helping with location questions and I very much approve this office for further appointments. I also recommend giving this facility all of your trust as I have been thankful they have helped me.

Personally, not a fan of this particular behavioral health center. I was a patient here for three…read moredays. I signed a AMA to get released before my three days so once you sign that paperwork within 24 hours, somebody is supposed to come talk to you and then release you however they waited almost 2 full days before sending someone to talk to me by that time. I only had a day left and did not see any therapist or have any medication given to me. The day I was leaving, they prescribed me medicine 20 minutes before I left so they had no idea how the medicine was going to react to me and sent me about my way. I also had an incident inside the building where I started to feel nauseous and went to the bathroom to throw up somehow I ended up on the floor. The nurses did not really care at all. Nobody gave me any sort of medical attention besides asking if I was OK. I proceeded to throw up from almost 8 months straight after leaving the facility because not a single provider gave me proper medical attention. I personally wouldn't even send a dog here. Don't know how this place is still functioning because if it was up to me, I would shut it down.

This heath care keeps mentality people in-patient. Very good RNs that definitely have the…read morepatient's care at the center of their care.

Impressive staff. Great teachers. They really do care and are so insightful. Very helpful and…read moreinspiring. Linda, Margo (Margaret) Johnny excellent teachers and very informed. Nurses are great too. They do detox there as well. It's worth it.

Without going into a lot of detail, I had heard nothing but good things about this facility so I…read moredecided to send my minor daughter here. That was my first mistake. My second mistake was when I went to drop some clothes off for her. They told me a specific time that I was to come so that she would not be outside and would not see me and get upset. Well guess who was outside the second I pulled in the driveway? My daughter, she tried running up to me and they physically grabbed her to pull her back. I was extremely upset, she was extremely upset, but somehow they talked me into letting her stay. My third mistake was believing them when they told me there would be absolutely no way for her to exit the building. So imagine my surprise that after the third day of her being there I got a phone call at 3 o'clock in the morning from my daughter who was on Pontiac Street and had somehow left the facility in the middle of the night. Needless to say I was this close to filing charges on this facility, but I decided not to as my daughter's health and sobriety was more important at the time. I do not recommend anyone go here regardless of all the ads and commercials you see with patients raving about how wonderful this facility is and what an amazing person "Jason" is. Whoever "Jason" is I have no idea. I'm pretty confident these are paid actors as I have yet to meet anyone who has had a positive experience with this facility. I wish I had done my research but I was desperate at the time to get my daughter some help. There is absolutely nothing that can be said by any staff or owners that can make this horrific situation any better. Please do your homework before sending your loved one or yourself to this awful place. Edit: I forgot to mention that my daughter was bullied by three other patients because she was the youngest on her floor. Her belongings were stolen, she was called names and no one did anything about it. My apologies she had just turned 18 the day before so technically no she was not a minor. Edit 2: thank you Sharon for responding however your staff did put their hands on my daughter, your staff also reassured me multiple times that she would not be able to leave the building on her own without someone notifying me. Although you state these things do not happen and you do not allow these things to happen, they did indeed happen

Meeting with a counselor or Nurse Practitioner is driven by your needs…read moreas a patient. If you are not connecting with the provider chosen for you, then please speak up and ask for another counselor to work with. Bowen Health facilities are clean and tidy, and the personnel at the front desk are helpful. Bowen Health has many facilities, so a closer to home location may be available in your area. From time of referral to appointment the turn around time was very quick. I understand that more services, other than just mental health are offered.

The therapists seem very nice but I got switched over to multiple people several times within the…read morefirst couple times of going there. Then, when I got someone who stayed, they rescheduled 5 times in a row, which left me very confused. They didn't even say why?