I'll let the photos state what type of workmanship they are proud of. As far as Tevor Mitche I was…read moretold they use their own crew. A couple guys I spoke with only been in Mi. for a week, contractors and will return south in a week. Looks like w/o documentation from NE for ea. person you assume the risks if someone falls off your roof. Top tier costs at Hot & Now service.

From the start of this project Killen the salesperson to Mike the project manager and everyone in…read morebetween went above and beyond. Despite one small set back with scheduling which was dealt with and fixed within hours, these people who work for this company did what they said and did it with pride and honor. Calls were returned when they said they would call, texts were answered on Saturday and Sunday. We have done enough work on 3 houses to know the difference with a company that cares and a company that cares less. Brava Brava. I would use them again and certainly will recommend them to anyone who asks. Great job guys!

We hired Royalty Construction for a major deck build and siding project, expecting professional…read morework completed in 3-4 months as stated by the owner. Instead, it dragged on for nearly 6 months into the winter, with constant delays, 4 hour days and incomplete work. After we finally told them not to come back for some "finishing touches" and cleanup, they left the job in a shoddy state full of cosmetic defects and safety issues that fall well below industry standards. The crew's behavior was unprofessional from the start. Workers showed up with profanity-covered clothing, smoked pot on the job, and casually flicked cigarette butts onto the ground. Their trucks leaked fluids all over the yard, killing a huge patch of grass with no effort to contain or clean it up. They placed equipment and materials directly on the new deck without any protective blankets, leaving numerous gouges, scratches, and scuffs that ruin the appearance. Quality issues are everywhere: -The deck was supposed to be picture-framed on all sides -- they only did 3 out of 4 so uneven cuts are visible. -Missing lag bolts in the deck frame that somehow passed inspection. -Unlevel deck boards creating tripping hazards. -Gaps in the trim and siding large enough for bugs and pests to easily get inside. -Unsecured soffit sections. -They lazily covered visible screw holes on the roof with loose, cutout scraps of fascia material that don't even match or stay in place. -Roof flashing and trim work is sloppy -- large areas where the underlayment/weatherproofing is still exposed that will let in water. The overall craftsmanship looks rushed and amateurish, see for yourself. Joints don't line up cleanly, finishes are inconsistent, and there are visible stains, wear, and damage throughout. This was an expensive project over $100k, and the end result feels like it was done by the cheapest crew possible with zero pride in the work... I even tried multiple times to get the owner back out to look at this final product and he has still refused to make it right, exclaiming we told the crew to not come back (we were leaving on vacation for 3 weeks and didn't want them there while we were away, it was supposed to be done by then!!!). All of this in addition to the owner getting caught lying through his teeth regarding product pricing. He convinced us to go through his contractor pricing with a local distributor as opposed to our family discount we got with the same company, only to find out the massive markup of the price from a simple color change in materials, all confirmed with the company after the fact. I would strongly recommend against hiring this company. Save yourself the headache, delays, property damage, shadiness, and ongoing repairs. Look for a true professional outfit that actually stands behind their work. One star. Extremely dissatisfied

From the owner: At Royalty Construction LLC, we're proud to be your premier residential contractor, built on a…read morelegacy of quality and trust. Fully licensed and insured, our expert team is dedicated to delivering top-tier construction and roofing services that elevate your home and exceed your expectations.

We bought our home a year ago and be we knew it needed work. The first order of work was the roof…read moreneeded replacing, it was leaking in a few areas. The roof had three layers of shingles on it that all needed striping along with a skylight that needed replacing. Workers from Big Rapids Roofing came out yesterday morning around 7am and worked until 7:30 - 8pm in the evening. Five men and a woman. The team of six employees worked together great. They knew what needed to be done and they didn't stop until the job was finished. When finished on the roof they cleaned everything up like using a fine tooth comb. They were extremely hardworking, efficient, thorough and kept me informed on what issues they found while on the roof and showed me the boards that needed replacing from water damage. We were fortunate they didn't find any mold in the rafters after all the leaking we've experienced. This team of workers from Big Rapids Roofing I would hire for any job and strongly recommend them to others for all their home or business work project. I'm extremely pleased and in still in awe of how hard and thorough they worked. Definitely five stars but deserved 10

had them come out to review some roof damage. promise they would send an estimate. despite…read morenumerous vme and text never got my insurance estimate. do yourself a favorite, call some else

They were amazing. So fast in and out got the whole roof done in 1 day siding in less than a week…read morewas so quick and fully cleaned up. Their customer service had me fully confident in their work the entire job. The price was reasonable for the work and was exactly what I wanted. The owner was a absolute pleasure and made me feel good I picked them. 100% recommend.

Very satisfied with our new shingle roof last fall. Mi…read moreroofing contractor were very knowledgeable worked very hard did a great job. Recommended to my parents, who are having them do there roof this spring

our condominium association purchased 8 exterior doors from Windowsource of Traverse City. The…read moresales person Adam gave an excellent presentation and a competitive proposal. The installers (2 crews) did a great job lead by Terry. The sales manager stopped by at the end of the day to check on progress and overall how it was going. we had a minor concern with caulking and Terry came back the next day to complete to our satisfaction. We are very pleased with the product and installation.

Very impressed & very pleased with our new windows. Aaron, explained the window construction and…read moreexplained the 3 types they sell. He said the windows would arrive in approximately 17 - 24 days. The windows arrived in 24 business days & installed the following day(s). I say installed the following days because unfortunately our condo was built 50 yrs ago & the old windows were very hard to remove. So, what should have only taken 1 day took 3. Even with that we're SO please with the outcome. They look great! Dave, the installer, did an exceptional job! He was polite & professional. We're so impressed definitely recommend this company.