To whom it may concern; We are founding members of the…read moreMontvale New Jersey Lifetime Fitness. We've have enjoyed the club for over 12 years. We know that we are paying a premium price/dues and felt that the facilities and service were worth it. However, things have changed over the past few years. The bottom line is that we are still paying premium prices, but no longer getting premium service. We used to refer all of our friends to this club, but in good conscience we no longer refer. The machines are not well maintained, and when one is taken out of service it can take 4 to 6 weeks to repair. A number of the TV 's around the club have faulty feeds so pictures are intermittent. Many of the screens on elliptical and treadmills do not work. This situation has gone on for over a year, and management has been informed many times over these issues. The club has oversold its membership so that parking is a problem. Aurora classes are always waitlisted. I utilize your personal training services weekly and most recently, I spoke to the General manager, Dominick Delli Paoli, about a situation that has persisted for years. I am referring to classes that take place in the middle of the exercise floor. The instructor, Micah, blasts the music so loudly that I can't even hear my personal trainer and the sound is so loud that it is offensive. She lowers the music when she is giving her group instruction and then returns to the blasting music. I've spoken to management during the year and nothing has changed. Yesterday, I went to Dominick's office to request that he has the music lowered. I was shocked by his response. When I explained my request, he replied,"I will not do that!" He was rude and dismissive. I am stunned that the General Manager of an upscale club be so rude to his members. He sat at his desk and did nothing. I went back to my personal training very upset to be treated so poorly. We would like nothing more than to see this club return to its former excellence, but it's hard to believe that could happen with this current general manager. Respectfully,

I rarely write reviews, which should tell you how compelled I feel to share our experience at Life…read moreTime Bergen County. We've been Life Time members for years and previously used another club where the staff were consistently friendly. I won't dwell on the facilities here--fees are high, amenities feel dated (though I know upgrades are underway), and comparable clubs in other high-cost areas offer more. That's not my main concern. My issue is the pattern of rude behavior at the front desk and the lack of awareness and follow-through from management. Most troubling, my child recalls being called "illegalist kid in the world" by someone wearing a Life Time jersey in the Kids Club. I reported this to both management and the Kids Club manager. There was no follow-up. My child stopped going for a while--especially disappointing since the Kids Club was a big reason we joined. I also notice a clear difference in how people are treated. We continue to go because it's convenient, not because I want to spend my hard-earned money where discriminatory behavior is tolerated or customer service concerns are ignored. For what it's worth, not all Life Time locations are like this--our experience at other clubs has been much better. I hope this feedback prompts meaningful action: acknowledge the complaint, follow up with families, train staff on respectful conduct, and ensure accountability. That's the standard members should be able to trust

Gym is clean and the staff is friendly The saunas and steam room is a nice touch to this gym…read more Plenty of cardio machines

THE GOOD: I was a member here for 18 months. It cost me $70/month. It is a respectable gym with…read morepretty terrible parking. You must cross the road to get to the entrance, which is ok. I think commuters and other businesses share the parking lot with gym patrons, making it a long walk to the front. Inside, Vision Sports Club is a pleasant place. It's large; it's always chilly inside - but overall, this gym has decent workout space (even for serious lifting). The showers are clean, and the locker room is impeccable. There are classes, but most of them are located in the far corner of the building in a warehouse-like setting. The only instructor worth mentioning is Janice, who is quite good. The gym overall has no character - I think it's a cross between a Gold's gym and a Planet Fitness. THE BAD: When quitting the gym - I moved away from the area - the manager gave me a VERY hard time. They charged me for nearly 2 extra months, and when I complained, she went off on a personal attack asking me my age, questioning my maturity level, yelling, etc. No explanation was given, other than "that's the way we do it." From what I did understand, I was 3 days into the month, so I had to pay for that month AND the next (I was on month-to-month basis at the time). So I paid, and politely left. I'm not coming back.

This is a horrible camp. The conditions are unsanitary and counselors being harassed is not taken…read moreseriously . The children are not supervised safely and the food is not prepared in a sanitary manner. The office staff and directors are rude and treat parents like they are doing you a favor by you sending your child there . worst camp and after school programs in the county.

Massive facility! We were impressed at how large and spacious the JCC in Rockland is compared to…read moreother JCCs. All of the equipment we used was new and we were surprised to find equipment like the jacob's ladder available. The facility is meticulously maintained. The locker rooms have a relaxation area where you can sit back and catch up on TV (if you wanted to). There is a cafe on the first floor if you get hungry and several studios that can be used solo for yoga, dance etc. Only thing missing is an indoor olympic size pool.

I signed up for 24 hour fitness at Ramsey at Thanksgiving time. I've used the Ramsey gym as well as…read morethe Paramus gym. I'm very disappointed in the equipment on the elliptical and it's rattling and shaking as I'm working out. The equipment is not being kept up. This also includes the bikes in cycle class. A few weeks back the class that I like on Thursday night was canceled. they no longer have pump class on Thursday evening. One of the reasons I joined this gym was because of the classes. In the few months that I've been here classes have been canceled or there aren't enough classes for me after work. I use the elliptical religiously, but getting on the machines has proven to be a challenge. There are so many people using the machines and waiting in line to get on the machine and this impedes my workout. The women's locker room and restroom have been consistently untidy every time I've gone to Paramus it's very disappointing. I'm scared to use the toilet because they're just not looking clean and kept up. I also did a review for the Paramus 24 hour fitness on YELP and on Google reviews. The manager reached out to me and asked me to submit my concerns on their online portal which I did a month ago and no one has reached out to me. I've belonged to many gyms in my time and I'm very disappointed in 24 hour fitness

The review is from November 24 - March 2025 (not too recent) Hoping I can get an update on some of…read morethese areas in hopes I might restart my membership. The staff was helpful and friendly and the overall vibe was good for the gym. Not every machine worked all the time but thats ok too. Cost for quality is a balance. The biggest issue was the cleanliness. Mold in the showers and on the ceiling of the bathroom, garbage (for several days/week) in the showers and dirt in the corners and on the floors. Super easy details to address with a bit of attention. The yellow caution tape on the ladder into the pool became a permanent fixture. I wonder if it is still there. For the cost, the limited staff is definitely going to be stretched, times are tough and I appreciate that. But I think with some targeted attention to some areas can improve the overall feel of the gym and the community could be more forgiving. Any updates on what operational changes have taken place to ddress these areas?

Drop Fitness is an absolute gem in Bergen County, offering a truly upscale gym experience without…read morethe upscale pricing. Coming from Equinox, I was impressed by the similar modern vibe and high-end amenities they offer, though the products are not identical. The facility is exceptionally clean and modern, featuring a great selection of classes, a dry sauna, and even a convenient juice bar. I particularly love their flexible membership options that don't lock you into a long-term commitment. It's an excellent value proposition and a fantastic option for anyone seeking luxury fitness without the heavy price tag.

This gym is being run by people who have no idea how to serve the fitness community? I like many…read moreother people like to consistently workout at the same time every morning-5am. For some reason Drop Fitness doesn't open until 7AM on weekends! So you lost me there. I also noticed they close very early M-F and even earlier on the weekends. So I took a couple of classes and the yoga room was enormous- for such a small gym I don't see why they need a yoga room the size of a basketball court. Then I took a class with Joanna "JoJo" who might have been having a bad day or is just not well mannered but either she was unprofessional and her attitude was very unattractive. Came across like she is better than everyone else and snobby- not my cup of tea. Pro's- the gym is pretty clean,the locker rooms are nice (but no steamer) and the members seem like they have a nice vibe. I joined LifeTime instead as operating hours are very important to me and I can't take classes with instructors who carry themselves like that.

The gym is clean and has a bunch of new working machines and equipment, but it is not…read morefemale-friendly. There is one hook for a towel and nothing else in the showers, so you'd need to put your clothes on the ground; gym and clean ones. There are no benches or garbage cans in the shower areas either, so you'd need to use the garbage can over by the entrance to the locker room if you need one. There's one tiny aircon hairdryer for the entire locker room, and if you have any kind of thick hair, it's not going to work at all. Good gym for working out, no bueno if you need to wash off after it.

Gym is always very clean and is as good as or better than any gym in the area charging 2 to 4 times…read morethe dues I pay here. They have recently upgraded their cardio machines and strength training machines.

Luke the Lifguard does an excellent job, makes sure everyone showers before using the facilities…read more Has a great rapport with the staff and members; and promotes a friendly environment.

Find me one, literally just one cushion that's not beat to pulp??…read more Also, it's like 75 in there, 66 or so is pretty standard for gyms This place went downhill so bad, needs a competitor to buy & rebuild like the ones in Florida.

So happy there is a closer Rumble location to home! I am obsessed with the classes here, it is an…read moreoutstanding that truly pushes you and you are guaranteed to leave sweaty. The staff here are phenomenal, not only are they extremely helpful and knowledgeable. They go above and beyond for needed accommodations. After my first week of classes the girls at the front desk remembered my name and asked how I was feeling after my class. That type of customer service shows they truly care about their clientele. I have and will continue to tell my friends how great the Rumble family is and that everyone should try it.

It is not true that they offer a *free* trial class. Not only do they require that you purchase a…read more$25 glove liner (won't lend you one), but they don't bother to tell you that in advance, nor is it posted anywhere. That's a substantial investment for a "trial." It's also kind of odd, because I've taken a handful of cardio boxing classes at other studios and in other states, so I own my own gloves -- a liner has never been required. Not sure what's up with that.

As someone who was in the fitness industry for 30 years it takes a lot to impress me but Impact…read moreZone has 10 fold. The cleanliness and state of the art equipment put them in a class by themselves. Now they have added an upstairs with sauna, Red-light therapy and steam shower with no extra fees. Run do not walk to join this gym.

Wifey and I were here a few weeks ago to watch our daughter compete in a powerlifting competition…read more I can't speak to how busy they might get or any previous pricing comments, but from an aesthetics perspective this place is amazing. The workout spaces were immaculately clean, the equipment is plentiful and all in working condition, and they had just about any piece of equipment you might need. I understand that it might not be as cheap as your local Planet Fitness, but it isn't meant to BE a Planet Fitness. If I lived in the area...I'd join.