If ever there was a reason to return to Home Depot, Lowes or Ace, now is the time for me. I purchased 3 bags of crabgrass control from Northampton. After opening a bag, I found large chunks of foreign debris which immediately clogged my broadcast spreader. This necessitated my hand screening the entire bag of product. I decided to show them this material and suggested they contact the manufacturer and complain about the product quality. I was not looking for any refund or any sort of reimbursement for my trouble from Northampton. To my absolute amazement one of the owners argued that the items in the bag were not foreign and belonged there. In addition, he began to lecture me that it was too early to be applying this crab grass product. I told them the only reason I was bringing the bag back was to help them -- make them aware they might have a quality problem with this specific brand of product. After years of doing business with them --- everything from grass seed, weed killer, fertilizer, etc. this will be the last time I patronize this establishment. You would think these people would just do about anything to satisfy a customer --- not so here. I tried to help them by making them aware of a quality issue and was told it was too early to be applying this product -- go figure!!! read more