North-West College in Glendale, California, has provided an outstanding learning environment that truly prepares students for success in their careers. The faculty and staff are dedicated, supportive, and genuinely invested in helping every student achieve their goals. Principal Ms. Shushan demonstrates exceptional leadership by creating a welcoming and professional atmosphere where students feel encouraged to excel. Career Services Director Mike Hernandez goes above and beyond to assist graduates with resume building, interview preparation, and job placement opportunities, making the transition from school to the workforce much smoother. Professor Gabrielle is an outstanding instructor who is knowledgeable, patient, and passionate about teaching, ensuring that every student understands the material while building confidence in their skills. Thanks to the commitment of Ms. Shushan, Mike Hernandez, Professor Gabrielle, and the entire North-West College team, students receive not only an excellent education but also the support and guidance needed to build a successful future. read more

First of all, I would like to sincerely thank the director, Ms. Shushan, for all the support and guidance I received during these past nine months. I am also deeply grateful to my instructor, Ms. Marty, who was the best teacher--so patient, understanding, and truly dedicated to her students. After graduation, the entire process of helping me find a new job was handled by Mr. Mike Hernandez. Thanks to his efforts and guidance, I was able to secure the best job I could have wished for. I truly appreciate everything each of you has done for me, and I will always be thankful for your support throughout this journey. read more

Since starting the Pharmacy Technician program in June I have had a great experience and nothing but good things to say about my journey at this school. From the start my counselor Jeannette was extremely kind and informative when talking to me about the program before I started and helped in making my entry a smooth one. Now it is January, about to head out into my internship and I want to give a special thank you to the directors Ms. Shushan and Mr. Gabriel who have been a great support system these past 8 months and also Mr. Mike from career services for being the best! Such a big help and guidance and for making my exit a smooth one as well. Everyone from the staff to my classmates I've had along the way has been friendly and awesome. Thank you! read more

First of all, I just wanted to give thanks to all the staffs, teachers/professors and everyone else at the North West College Glendale campus. They have made my journey so smooth throughout my program from start to finish. I wanted to give special thanks to Mike Hernandez who was always there for us anytime we needed help, we all truly appreciate how he exceptionally supported us in every step of the way. He kept us motivated and determined. Additionally, I want to give my thanks to Professor Gabriel Juarez and Professor Nina who taught us various topics and different techniques, I gained so much knowledge about my Program, their patience made learning so fun and straightforward, in addition Ms.Shushan the Campus Director always welcomed us students with open arms. I absolutely loved my time here at North West College, everyone is all reliable and amazing, they will make sure no one is getting left out. I am also thankful for all my fellow classmates and friends in my program, they made the classroom lively and entertaining. Again, each person here is remarkably wonderful. I just finished my program and actually already started working right after! read more

During lockdown in 2020 I began looking into a career shift and started looking into different schools and colleges. The people at NWC were very friendly and quick to respond. They answered all my questions in a timely manor. Three years later I decided to take the plunge and signed up for the Pharmacy Tech course. The school invited me in to tour the campus and see the lab, everyone was very friendly and responsive at all times. While the class was 3 days a week over zoom, the one day lab (every Wednesday) in person was my favorite day. Teaching works so much better in person than over zoom. I feel like I used that time wisely, got all my questions answered and was able to access every test. Whatever career path you choose, it's up to you to commit the time to it. What you put in is what you get out and NWC provided a great environment for me to make that happen. read more

I wanted to renew my license after 10 years. June helped me with all the paperwork. She was extremely patient with me. So glad i met her. read more

I took the Medical Billing & Coding course here. It took me about 10 months total, including my internship. I nailed a job with my internship site yay! I look forward to gaining more experience & learning what I love to do, which is billing & coding. I highly recommend this awesome school! Shout outs to Ms. Henry! Mr. Gevorkyan, Ms. Shushan. Thank you Ms. Renee & Ms. Maldonado for all your help! Thank you all! read more

I appreciate your response but the name and number you provided me is the name and number of the person with whom I emailed multiple times and called and left 4 voicemails. After she and I spoke one time, she never responded to any of my subsequent phone calls or emails. Complete failure as a business and as an "educational" institute. For those of you who are reading the reviews, if you are reading 5-star reviews, they are probably written by employees and friends of the school. Be wary and pay attention to the 1 and 2 star reviews. Those are the real reviews written by real people. As I said previously, avoid this school. read more

I was a student here and I have only good things to say about this college. The people there are very nice and I am very grateful for all of them. I would definitely recommend people to attent this school.Thank you for everything. read more

Had an amazing experience. Staff and teachers did a great job helping students, which is why I'm a medical assistant at a very good site. Thanks to them I'm considering going back for the RN program. read more

I am instructor for North west college, and I feel humbled to have had the opportunity to come teach at the school where I once was a student. As a student I had a great experience. I have worked at different vocational schools, but when I came to North west college Glendale I felt at home. I have never enjoyed coming to work as much as I do coming here. I find it professional and welcoming. From our friendly receptionist Alex, who goes above and beyond to help all of the staff in everything she can, to the instructors who genuinely care about the students success. They all make this campus and company one of the most pleasant to work for. read more

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Great school and flux able schedule... I'm close to almost finishing... which I'm so excited. I wouldn't have made it this far if it wasn't for my PT instructor Ms June. She goes above and beyond when it comes to her students. If myself or any other student doesn't understand something she makes it her priority for us to understand it... she'll try different formats if one doesn't work. Very greatful to have gotten her as my instructor read more

I am beyond happy and blessed to have had an opportunity to go to this school! Today is my last day of school and I am graduating with a perfect attendance and a 4.0 GPA. Everyone in this school had been extremely helpful from the front Dest Andrew, to Career Services Wendy, to our office staff Rebecca and Salin, and the AMAZING teachers such as my teacher for Medical Assisting Ms. Garcia. To be honest she has been my mentor throughout and I couldn't be happier to have had her as my teacher. She's very patient, understanding, and you can tell that she has a passion for her job. And Wendy I am very grateful for you for being patient and giving me great sites for internship. If you're looking for a school to get started on being in the medical field this is the perfect place for you! read more

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I'm really happy I attended Northwest College and am also happy just in a few days in will be attending my graduation ceremony. Staff members went above and beyond just to help me out and answer all my questions. When I say they went above and beyond it's true because my teacher Miss June was there to help me out late at night, she was always willing to say behind and explain everything again whenever i didn't understand the lesson. I really appreciate everything she did for me to help me pass the class. She never let me down. I'm glad I got the opportunity to get as my teacher. She's the best. Thank you, Miss June! read more

Mr. Carmona is the best teacher there. I learned so much from him. I enjoyed lab class and how we could always ask questions. Everything in his lab is definitely hands on! read more

North West College has helped me become successful and educated in many ways. I could say the best part of this program was my Dental Assisting Professor "Ms.G". She has a persistent character to push you to learn in all aspects. She focused on my weak areas to help me achieve. Wendy and Scarlett were also great mentors in my journey an they were there to support me an guide me through anything I needed. It has been a month since I have finished my DA program and I am already employed in the profession I chose and soon plan to Further my education in this field. I would recommend North West College to anyone who needs guidance in there life or is just ready to learn and enter the working world. Love you Ms. G!!!! read more

It seems like yesterday I walked in to teach my first class. It's been 11 years that I have been helping students to have a career. I am very proud of what I do. read more

North-West College - Glendale - 11 years and counting. - Colleges & Universities Near Me - Glendale, California

Buyer beware! I took the Medical Billing and Coding class at this campus in 2019. I have a list of complaints but my main concern is that Mrs. Saleh is not qualified and trained to teach the class. She is an M.A. not a Medical Biller and Coder, she has never done Billing and Coding as a profession. Because of her lack of knowledge and qualification the class focus was on Medical Terminology, Anatomy and Physiology, not MIB. When it came to Billing and Coding we were told not to worry about practicing and learning, that our job would teach us how to bill and if we ever needed to find a code we could just Google it. If you took this class prior to 2020 you were supposed to have had access to something called a Sim Chart. I bet you didn't because we didn't. The only reason I know it exists is because I happened to notice a piece of paper in one of the books that said students should create an account and log into Evolve, Sim Chart. When I tried to do that it said I needed a class code. I asked Mrs. Saleh for the class code but she said she had no idea what that was. I continued to ask over several months her answer was always the same, she didn't know what the website or class code was, she had never been on the website and basically didn't care to find out. After I insisted Rick got the code for me two weeks before graduating although I still had no idea what it was, just understanding it was something connected to the book that was supposed to help us learn. It wasn't until after I graduated I found out what was missed. The Sim Chart provides 62 hours of hands on training and experience in Coding and Billing, Clinical and Front Office. If you took Mrs. Saleh class and did not receive access, I suggest you file a complaint with the BPPE and ACCSC because you did not get the education you paid for. You did not get a "teacher with three years of actual work experience in the Medical Billing and Coding field "as claimed that you would on page 1 and page 97 of the school brochure. You did not get a teacher who had been "oriented in workshops and meetings to help keep skills current" as claimed on page 1 of the brochure. (Mrs. Salehs skills are not current. Medical Billing and Coding is done online these days but Mrs. Saleh had no idea how to log into the online billing, much less do the online billing, that certainly makes her unqualified to teach the online billing.) The Sim chart is considered class lab equipment so that means that you did not receive access to the lab equipment specified as "having been chosen so that students would be adequately equipped with equipment used in the field" on page 7 of the brochure or get any of the "hands on experience on the computer" that page 59 of the brochure promises. You also had no access to the use of the "program specific equipment and supplies of the Medical Billing and Coding classroom" as specified on pages 9 and 10 of the brochure, specifically the "Office Productivity Software and the Electronic Health Record Simulation." I can't believe there was no oversight of teacher qualifications, classroom activities or whether curriculum was being followed. I have many more complaints about the way this class was run with the campus director and corporate and the lack of integrity that exists, of the teacher in giving the students questions and answers to tests before they were taken and the claim on page 21 of the NW brochure that states they work with a network of Drs, clinics, hospitals to help students with job placement. Honestly this class is not a good class, and judging from the way the school handles things it's not a good school either. You will not get hands on experience by an experienced teacher in the Medical Billing and Coding field if Mrs. Saleh is teaching and you will not get a staff who cares about your education, they seem to care about shuffling you through just long enough to collect your money. I wish someone would've written a review so that I would've known. It's a lot of money to spend, it's not money spent wisely here. read more

Mrs.Fregoso is an amazing DA instructor. She's very knowledgeable, patient, and made class fun. I love that she is so passionate about Dental Assisting, it made me look forward to actually working the field. She makes sure everyone understands the material being taught and if you ever have a question or is struggling with something, she's always there to help. read more

To Start this journey has been amazing from Lucas Fam my SOS teacher who is amazing by the way to my teacher Lindsay Davis the Staff and the students if your looking to change your life for the better this is the place to do so look no further I simply love this place and I'm sure you will also read more

Where to begin, I would like to start off with Mrs. Alex, our receptionist. Every morning through our roughest first day of Monday's and the last day of our week on Thursday's I give the biggest applaud and praise to this beautiful woman. She's always positive, saying "Good morning's!" to start off with our day and she's always killing it with her sense of style and her glamorous shoes. I love her energy and the smiles she gives. It gives me so much good vibes. She's always cheerful and keeping a positive attitude with everyone she encounters. I love the fact how much she cares and how much she does her best to get everything done. (and she does) She wont ever disappoint you. You will not find anyone like Alex and I'm really glad she's a part of our school. Thank you for the laughs and small talks we have to get the day going. True MVP. Love you Alex! Now second, Mrs. Briselda Fergoso, aka Mrs. B! I would like to say that she's one of the uniquest teachers you'll meet. Going to class every morning, starting with lecture, notes, lab, quiz, etc. She will keep you busy. But to be honest it's just not all about that. It takes a teacher to have the drive, the motivation and most of all the passion to teach. Mrs. B is all that. I've never had a teacher who not only cares for her students success but cares for them as a human being. Anyone can do their job, just because. No, not Mrs. B. She does what it takes to guide us. She makes learning interesting, and fun at the same time. But of course, there's a time and place for everything. It's not all about fun and games. She may be strict when it is needed, but she's fair. I'm honestly thankful for having a teacher like Mrs. B. She will not fail you. Trust me, if you ask Mrs. B to give you her 100% she will give you her 110%. That's how devoted she is. She will not give up on you. She's another amazing strong woman and I just love how loving and caring she is. Mrs B, you gave me my best experience and it is an honor being your student. Love you Mrs. B! Last but not least, Other shout outs to Mrs. Heidi, for also being a #1 team player on spreading lots of love of your "good morning's!" and you making coffee! Thank you. Rick, for always trying to shape and keep our school the best it can be and still continuing to be Renee, for always being patient and doing whatever it takes for the students exceed for their internships into their career jobs Everyone else, just thank you for making me feel welcome since day 1! read more

This college is the ridiculous. I've graduated as a MIB but absolutely not happy with them. Our teacher Mrs.Hedie was such a nice and kind lady who does everything for her students but the staffs were not really good, right after you singed up for the any courses the scenario will change, in the beginning they don't make you clear with the school policy and they keep changing the policy without letting you know. Before you sign up for the course they keep pushing you bothering you to convince you that they're the best, but after they even refusing to answer your questions. I would say this school and staffs never care about students and their educational level they just care about how they make money and their commission. It is just a stupid business, don't waste your time and your money... read more

Dear Mr Beylor, What you have been told is not true. I have emails upon emails asking who I can write to to express my disappointment to Leanna and Andrew about the program. I was told I'd receive a form at the end of the program to express how I felt and never did. When I went out I'm my externship, I knew NOTHING! Nothing we were taught was what they were teaching in the offices. It goes way beyond my lessons even. Connie was great, but again I'd be happy to send you the emails that I sent to Leanna and Andrew. I also never received my CPR card which I had to come in for 2 nights while I was told it would be 1. Yes Leanna has been great and so was Andrew when he knew his info. I missed a scholarship possibility which I really needed because noone had info on it. I had to write the essay the day after it was due! I had been asking for 2 weeks. But your admissions crew knew nothing about the program. Maybe you need to teach them about your online program facts and not to just sell the school? Connie was great but it's not her fault that your not selling the program the way it should be offered. read more

Mrs. Fregoso's DA class is cool, all the girls get along well with each other and the instructor is very kind. class goes by fast, and it's not boring, you'll always have something to do. read more

I'm so grateful for this institute! I was a 25 year old woman with no direction before I decided to enroll into the dentist assisting program, and it changed my life completely. I finished the program in less than a year and am now working full-time at a great dental office. Ms. G and Northwest college are huge advocates for finding and revealing the potential in their students. I couldn't be more grateful for the opportunity they gave me to change my life. I would 110% recommend it to anybody and everybody that would love to turn their life around, and be around encouraging and like-minded individuals. 5 out of 5 stars!!! read more

North-West College - Glendale - Colleges & Universities Near Me - Glendale, California

Mrs. Fregoso is an amazing DA instructor. Knowledgeable, patient, made learning fun. Most definitely learned while in her group. If you ever have questions regarding a subject she's more than willing to help you to understand. Love her so much. Good person and of course an excellent teacher! read more

I'm still student of DA at north west college. Been here for almost 3months now. First of all the 5 star goes to the teacher of DA (Ms G.)who does not have enough equipment, or medical supplies but she will do anything to teach you everything,she has a lot of experiences. So this rating goes to her not the college. If your looking for a fancy college with fancy stuff this college is not for you. The other staff, honestly they are not organize.the restroom smells bad and cafeteria is dirty. But I'm not here for this stuff I'm here to learn something. Honestly if I didn't have this teacher I wouldn't stay in this collage for a sec. Overall if they fix the restroom, get more useable equipment, and medical supplies it's fair for what you paying for. read more

EXCELLENT campus to choose to complete your career program! The staff is really interested in EACH student. You're NOT just a number. It really does feel like a family there. With such great instructors, helpful staff, you never feel alone; if you got a problem THEY really will help you. You can depend on that! Alex, the receptionist, is so sweet & friendly; she greets you with good morning and a smile, everyday. Tony, the administrator, is awesome! He sincerely listens to you and will help you however he can. Renee is superb in helping you to attain a job. Ms. Garcia, the M.A. instructor, is really there for you. She truly wants to see you succeed and helps you all along the way! (#1 instructor, trust me!!) Ms. Heddy in medical billing is soooo sweet! Always greets you by name with a smile and "have a good day!" I cannot say enough good things about NWC. It changed my life for the better!! read more

I finished my Dental assistant program there and Right away in my internship time I got hired.My Instructor Mrs.Briselda Fergoso is the best ever Instructor. She is well educated and patient . So professional and skilled and also firmed and friendly. I learned a lot.I was so blessed with her active and productive presence in my journey in North West College.God bless her she really does care about students.Thanks many to her. read more

This place is ridiculous. I am trying to drop the online course and I went in several times to explain to them that I was just not getting it. Turns out they started me late in the class and told me "There is no beginning and no end!" doesn't make any sense to me. I have never done vocational college like most new students so I didn't know the learning structure. They finally explained it to me AFTER they took my money and then say "Well it's called non-traditional education for a reason. Ha Ha" Well guess what, no one has ever explained these things to me prior to my enrollment soooo thanks for making me feel like an idiot. If I knew how this school works I wouldn't have applied. The learning structure is completely disorganized and they never have a straight answer to your questions. I ask black and white questions and get gray answers. Also they ask for feed back but when given to them it's like they don't really care about your opinion and make it as if you don't know what you're talking about. Why do you say you love feed back if you can't take constructive criticism? I tell them " I don't even know the definition of a medical biller." and they said if it's not on a test don't worry about it. DON'T WORRY ABOUT IT?!?!? Don't worry about knowing the definition of your career? Now that I have been trying to drop, they made me speak to about 4 different people and I had questions that are STILL not answered. They aren't able to confirm what they have told me over the phone so I learned to get everything in writing and now that I am guess what? THEY ARE IGNORING MY EMAILS. I have to email them EVERYDAY maybe twice just to get a response. They are all nice and helpful when you enroll but after that you are left to survive on your own. Completely unprofessional. Don't waste your money at this location. read more

Okay before I start, @Missy S., if you look at her total of 3 reviews, she gave ALL three, 1 star...hater...also doesn't know what she's is talking about. I will further explain. To begin with her dilemma of being too expensive, no one is asking you to join the school, you willingly join, considering your financial situation. On top of that, the school does its best to help you save money, you can write an essay that will save you 2k, you can get a loan with a respecitvely good interest rate, you can apply for fafsa, etc... either way there are ways you can get help, (I personally know two people who are saving practically 5k off their tuition...) and again, if you know you can't afford it then don't join so you don't complain about the price/struggle...common sense. If you have an attitude about the employees at this school not being magicians, then you can understand that you have to put it effort from your own end in order to achieve what you want. If you actually help your counselors rather than relying on them for your every need, things get handled a lot better and faster. Wendy tries hard to help A LOT of students join a good interneship and work their way from there, a lot of people end up getting hired after their internships, again though, its about your attitude, the more you try and care, the better for you. Besides all this, if you are here to land a job, this school is not for you. This school is here to educate people in the field they wish to learn, and help people achieve a career. So that you can apply your knowledge for something you actually care about and enjoy. As to my experience here.... Well let me say it was not exactly what I expected, but not in a bad way at all. I am taking the medical insurance billing program and will be primarily speaking on that. My teacher is awesome! She's sweet, kind, extremely smart, and has a lot of experience in different areas of the field. She does everything to help you pass, if you apply yourself in and out of the classroom, there is no excuse why you shouldn't understand and even succeed. For a coding/billing job you can expect to learn Anatomy, CTP, ICD, insurance and other technical subjects/terminilogy; all of which are being covered so far. (I am almost 7 months in). So the education is there, that's if you care enough to learn it and apply it to your future. The location is fine, the facility could be better, I'll give that 4 starts, but honestly, you're not sleeping here. You're coming to class for about 4 -5 hours and learning. They are perfect for who you need. In my perspective the worst part about the hardware of the school are the keyboards for the computers, just those buttons drive me crazy, but I'm not complaining... Overall, I think people have the wrong expectation when coming to this school. In general if you go to, mostly, any community college, you will not expect anything close to the opportunities that you get at NWC. They give you a solid foundation to the health field and the intimate setting helps you even more as a student, letting you have direct access to teachers and tutoring and all sorts of other perks. Of course this all comes with a cost, but if you work hard and find yourself a job, (the school does help), you can pay back your loans in a fear amount of time. P.s. I'm interested to see what their RN program is going to be like upstairs on the second floor, in 2016. P.p.s. stay positive.. read more

I am so great Full to this college . I graduated last year as a medical assistant program and have a great opportunity to work in several offices The staff are amazing , special thanks to Miss wendy And miss Maggie And our teacher Miss E Which with all their encouragement and support Escort me , read more

Just finished my 9 months here and this was one of the most changing experience I've ever had. Mrs. Briselda was my dental assistant instructor and believe me when I tell you she is the most patient, kind and funny teacher. Sometimes the curriculum can get challenging and Mrs. B some how gets you to eventually understand. Very great full for the administrators like Rick and Alex, I will not be the dental assistant I am without these people. read more

I love North west college the staff are very helpful especially REBECA. She helped me out with any questions I had. I would recommend this school to anyone looking to go to a great school! read more

North-West College is an outstanding school. I am an Alumnae and have taught for the school off and on since 1997. I am very proud to be a part of the teaching team as well as the North-West College Family. In my many years of experience teaching and working in the Medical Field I can surely say that the system, curriculum, and staff at North-West College do their utmost to help students succeed. Any negative reviews about this college are utterly false and horrible. This school was established by an amazing woman Mrs. Marsha Fuerst, who has been an inspiration to me in my life, and now Her Son Mitchell is owner. They are both wonderful people and really strive for the students to be happy and successful. I have been a medical assistant for almost 19 years, graduated from North-West College-Glendale. I have had great experiences and opportunities in my career and been able to provide for myself and my son for these years because of my education at North-West. I couldn't have done it otherwise. I enjoyed different positions/jobs that have helped me improve my life over the years and I owe it all to Mrs. Fuerst, Mrs. Massais-my teacher, and North-West College. At the most recent graduation Mitchell was very happy because all the graduating students told him they were thrilled that they came to North-West College and are going to work in a great field and change their lives for the better. All the students were so happy and proud of themselves, which in turn made us happy for them and proud to see them flower into great medical/dental staff members. This has been and is our goal To help all our students learn the best and go out there and be the best. We love our students and want them to succeed!! PLEASE DO NOT BELIEVE any negative reviews about this school. It really is a Great school!!!! read more

I started class in January this year and it has been a great experience for me. All the staff are helpful and there for you when you need them. I am in the MA program and my teacher Ms. Garcia is the best instructor I've ever had. If I do not understand something she will go over it again until I do. I highly recommend coming in to check it out! read more

I honestly regret coming back here. I remember being all confident that its only 9 months and then im off to starting a great career but after seeing how my medical billing and coding instructor teaches, im F**ked lol. I even talked to the campus director "Rick" or whatever his name is about the issue and he tried covering it up of how shes been here for years and shes experience. THE HELL SHES NOT! i just dont have the time to look for another school but if if you decide to come here make sure you request for online billing because im sure you're going to learn more on your own rather than losing braincells with the "Experience" MBC techer. Its honestly ridiculous they still havent found a better teacher even after the campus director himself told me theres been multiple complaint lol. ohhhh and that class has CODING in the name but my class mates in the class have been in there for 5 months already and apartently she barely touches base on coding. All im saying is good luck if you decide to take the MBC course there. On a good note, Lorena and Hasmik are amazing ladies, thanks to them im still having a semi good experience at this college. read more

This place is another location where I spend a lot of time after work!! So what I'm gonna let you guys know is that I am a DA student and other than the collage staff who are kind and friendly specially Scarlette which is the first reason why I even started school; my teacher Ms. G is the one I really learned a lot from and still continue doing so... My classes are fun and I never get boared.. I'm gonna miss my teacher alot after I'm done.. Thanks Ms. For all you do and thanks for the fun class which we learn the most along having lots of fun... read more

I was blessed to attend Glendale campus, especially get a teacher like Mrs.B, who not only cares about the students inside the campus, but outside as well. It was my pleasure learning from such an amazing teacher, no hard time at all, everything was explained simple, and ready to go. read more

Hi my name is Ani I was one of the student ambassadors in North West College and I finished my DA program . This school has made me to become successful and educated person. Rebecca and Ms G were a great mentors in my journey in North west college and they supported me to guide through anything that I needed. I recommended many of my friends to go to this college and they really liked it. Now they're in a program. I made a lot of friends and good memories. This school give you an opportunity to work with real patients and help them with their needs. I went to the Care Harbor 2017 and it gave me an experience to work with professional doctors. read more

North-West College - Glendale - Care Harbor 2017 - Colleges & Universities Near Me - Glendale, California