Fast and friendly service. Great price especially compared to the exchange places. This is my go to place for all of my propane tanks.

This company has left my family without heat for over a day and a half at this point. I have been on auto bill for 5 years. After a clerical error on their billing they don't deliver propane. I have spent over 8 hours on hold over the last 2 days. Constantly telling me someone will call me back and should come out. I would stay FAR AWAY read more

Exceeded my expectations. I highly recommend. They are a family-owned St James company with deep family roots in Smithtown. I needed a propane tank installed for my kitchen range. Naturally I did my homework. I received quotes/surveys from area providers. North Shore's service - from the office staff to survey/installation - surpassed Petro and Paraco by leaps and bounds. The installers -Jim and Will - were skilled, professional, respectful and neat. They're pricing was very reasonable. Support your local business. read more

If there was a suggestion box, yours would be full. Primarily focus on updating your website. I understand that prices are to change without notice, however, two months with no update is so 1999! I put oil, and receipt read $6.45 a gallon. (I understand, this climate is insane with John Herbert leading the way.) but your site should at least reflect no more than 1-2 weeks past NOT months. And if you can't, at the most the operator should relay pricing to customers. Completely understand, but again, bad news always spreads quicker than good... possible loss of a loyal customer read more

North Shore Bottled Gas - Propane Near Me - Saint James, New York

I have lived in Saint James for over 25 years and understand that the World is a changing place; although, the incident that I experienced yesterday with NORTH SHORE FUEL OIL/GAS was bevond UNPROFESSIONAL and UNACCEPTABLE for anyone doing business. I came home from work and let my dogs out as I do everyday. The puppy barks so to try to not disturb my neighbors therefore he has a no bark collar for short intervals when outside. He continued to bark which was odd since the collar does work... so I went outside to check on him and see why he was continuing. Much to my surprise at the end of my driveway was a truck parked from NORTH SHORE FUEL OIL/GAS, antagonizing my dog, and listening to my dog continuously barking. The driver was doing his paperwork. When he finally realized that I was standing in my driveway he looked at me, started pointing at me (about 20 feet away) in a hostile and aggressive manner, and cursed at me to "Put my dog in the F***ING house." I was shocked and could not believe that a driver of any company would use such language with anyone. especially when working for a company. Please be advised to watch who you hire to do work at your house and make sure that they are a reputable, professional company that respects their customers and the people also in the neighborhood. At this point I would NEVER or EVER recommend NORTH SHORE FUEL OIL/GAS. read more

I've used this service for propane for the past 2 years and I rarely encounter an issue with filling up my 2 tanks - until now. I called to speak to one of their customer service rep to complain about my only one of my tanks refilled and the other not having any propane. I requested a certain amount and I assumed they would be filled evenly (30 gals each, 60 total). I did speak to them once before and they balanced them out on our next few deliveries. This last encounter with customer service told me I should've made it clear I wanted them balanced out and made it out it was my fault he saw both tanks and decided to fill only one. Once again, she told me she'd put it in her notes so it doesn't happen again. No accountability whatsoever, very disappointed!​ read more

Be sure to get an estimate for service in writing. Quoted me one price to change an aquastat but invoiced me at a much higher price. Beware!! read more

I just purchased a home in the area, my first time with oil heat. I made a few phone calls for prices and ultimately selected North Shore oil because of their competitive pricing and friendly staff on the phone. I signed up for their automatic plan since I know I would forget and ultimately run out of oil. I have had 2 deliveries so far and both delivery men have been extremely polite and professional. My oil fill is in an awkward spot on the back of my house and it did not phase either of them. I am happy enough with my home service that I have them filling all my propane tanks for my business as well. Good pricing is nice but it is the service that keeps the customer. I am very happy and have recommended many people since. read more

Have had a contact with them for four years now. They are very reliable, they always make oil deliveries on time and do a great job servicing my heating system! read more

Absolutely horrible service. My grandparents signed a contract with them and have had furnace issues. Over the course of 3 weeks 5 different individuals came to service it and each had a different explanation. However all of them were rude and unable to assist my grandparents. Will not be signing another contract with this company read more

do not ever use this company !!!! they are the most dishonest company ever !!! their service people came to service my heating system and the techs never put setting back to proper settings in nov 2016 while my mom was in hospice and passed away days later...... the owner assured us that everything would be ok ...... my unit almost exploded in my home... and now their insurance company " energi insurance ".........will not pay for all the damages that happened to my home.. the technician from the north shore fuel company came hours later and their technician even stated that the techs earlier that day who serviced the system made this horrible mistake ... my husband spoke to owner from north shore fuel company and personally told my husband and companies that did the cleaning that they would pay for their mistake... after 6 months they are not paying for a dime !!!! shame on you !!! north shore fuel company.... shame on you bob or whatever your name is !!! how do you sleep at night we used your company for many years for oil and all you had to do is make things right ..... shame on you !!!! read more