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    North Park Customs

    5.0 (2 reviews)
    Closed • Closed

    Services - North Park Customs

    Tint application

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    5 years ago

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    Jaime P.

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    4 years ago

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    LINE-X of Lakeland

    LINE-X of Lakeland

    (5 reviews)

    Turner was very nice in taking time to speak with me about customizing car. Look forward to…read moreutilizing his company in the future.

    I purchased a Line X LXP Tonneau cover from this location 5/30/24. The install was incorrect and I…read morehad to return the next day to the Line X store. I explained to the owner the tonneau cover was not tightened when installed and my tailgate would barely close. I also was unsatisfied with the cheap, stick on rubber pads installed on the cover. The owner told me he would readjust (properly install) the cover and remove the stick on pads. The cover was readjusted, however, when he returned my truck to me, he said his regional manager told him to keep the stick on pads on the cover. He also said he added extra adhesive on the pads in an attempt to bond them better to the cover. I explained I was not satisfied with the cover and had I known it had the cheap, stick on pads, I never would have purchased it. I also pointed out the scale models of the cover in the show room did not look like the same cover which was installed. I was told there was nothing that could be done because the cover was already installed and it functioned properly. No offer to exchange to a product I was satisfied with, etc. Horrible customer service and borderline deceptive sales due to an inaccurate show room model of the product I purchased. The regional manager I was told to follow up with was no help, neither was corporate. I did not see any signs saying all sales final, nor did I see it on my receipt, nor was I told that before or during the purchase. As of this date, this business has not responded to my BBB complaint to my knowledge. The business owner indicated I "ripped off" the rubber pads. The true story is when I got home after the installation, I realized how unsecured they were with the flimsy peel and stick application. One good car wash would have knocked them off. When I returned to the business, I simply and easily took off the pads to show how poorly secure they were installed, hence the owner first saying they could be removed, but then adding extra adhesive after talking to the regional rep. If the bumpers are necessary, the manufacturer does not provide a strong enough method to keep them securely in place to last. To insinuate I damaged the product in any way is preposterous and appears to be a defense to not owning up to the poor quality of the product.

    North Park Customs - autocustomization - Updated September 2026

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