It is a car wash. It is pricey but better if you get your oil changed at the same time, then it is free. You get free popcorn and coffee but you are asked to tip. Twice. Not verbally by any of the staff, who are sweet , but there is a jar outside with a sign saying it is for the guys in the back and you should hand a tip to the guys out front. It cost me almost $60 but a pitcher of mojitos being transported to a mother's day picnic spilled all over my passenger seat (no, I wasn't drinking and driving), so detailing was necessary and, yes, they got the car clean. read more

Paid for a detail and received a very poorly executed one. I was told it would be about 30 minutes or so but ended up waiting 3 and a half hours. I pointed out the poor job to the manager who agreed it was not up to par. He told me to come back on a day I had time to let them try again. On my way home, I had to stop at a red light. When I applied the brakes my antenna shot off and flew into the middle of 6 lanes of traffic after scratching my hood on its way down. I returned about a week later as the manager had told me. I was informed them of the antenna incident which the manager commented "That sucks." I requested a new antenna and was told he had to get it from the Slidell location. After numerous phone calls and run around I was told to get my own antenna and I would be reimbursed. I ordered my own replacement but have yet to be reimbursed. I've written this place and its Slidell location off and warn people that the meth presence is strong at this place. Long story short, if the people wanting to clean your car can't clean their teeth, go somewhere else. read more

First time here & will definitely be back. They did an excellent job. Extremely thurough, they don't try to force certain packages on you (upsell), very nice. Great prices & monthly rates. read more

Soooo dissatisfied with this car wash!! Guy didn't tell me I wasn't going to be able to vacuum my car!! Isn't that the reason u go to wash ur car!! Wanted to charge me 24 bucks to wash and vacuum!! And got the wheel and tire wash and well my wheels and tires are still dirty!! read more

The only reason they are getting 1 star is because they did wash my car. However I paid for the full service and they didn't even wipe down my dash. I would go back and complain but in addition to poor service it is difficult to get in and out of the place. Won't go back. read more

I just attempted to get a full car wash at this location. 45 minutes later they only cleaned the interior and every other car that has showed up has going through the wash. This was the second chance for this location because I've had a bad experience 3 years ago I will not return. read more

Better price than most, just watch out for the sales pitch. They all do this, so I'm pleased with the lower price. Waiting area is large, but smells like an ashtray. Oil technician was very polite. The cashier was MIA, who is tending the store? Needs improvement. read more

Been coming here for years had few issues but nothing major and what I'm guessing was previous / different owner always resolved happily. That was until yesterday. I must have been first car through that day bc I went through the car wash and my truck didn't get wet until the rinse cycle as a result my "black" truck looks like an octopus withe Brillo pads on each tentacle attempted to wash my truck while having a seizure(not intended to be funny)! Now to make this short and not a venting long winded rant.I spoke with manager who hid from me as long as possible in office then acted like he was vacuuming cars, attempted to tell me I didn't go through their car wash bc its not capable to make those marks his machine doesn't go in a circular motion and nothing he could do. As a result I've gotten 3 estimates today lowest being $500 that's just to attempt to buff everything out and technician doesn't think that's going to fix it. Would give -5 stars but not an option! read more

I don't usually write reviews but im so unhappy with the service I received i thought i would share. so i pull up and i ask them if they can wash and clean the outside and interior of my car and they mumbled every answer. i had to ask them at least 2 or 3 times to repeat what they said. i then got out of my car and sat in the waiting area. no one else was there so it didnt take long which i guess was good but my car was so nasty when i got it back. the outside was covered in handprints and streaks. the inside was sticky. my windows were so streaky and cloudy that i had to go home and clean them myself. and there were still bugs all over the front of my car and by my side mirrors. my 6 year old cousin couldve done a better job washing my car than these people. this place is definitely not worth the money!! read more

We have a monthly contract that isn't being honored at this Rainforest. We were told if we had any problems that they were to call the Pontchatrain Rainforest to verify that we were up to date. My husband always calls first to make sure there will be no problems and to call the Ponchatrain location. Today he was informed that they didn't have the Pontchatrain number and they couldn't verify. They didn't even try so he gave the number to call. We get the everything wash, but the tire are still dirty and no tire shine. This location is the worst, poor customer service, incompetent staff and unprofessional. read more

The employees are rude and they are extremely slow. I waited 2 hours to get oil change and car wash. I will not return.