I went to NJOS because I was suffering from a herniated disc. They have on-site physical therapists at their Teaneck location and my doctor suggested I try that before getting an Epidural steroid injection. I had the privilege of working with Gemma during my recovery, and I cannot recommend her enough. From the moment I stepped into the facility, I felt welcomed and at ease. Her warm demeanor and genuine concern for my well-being made all the difference. She took the time to explain, the treatment plan, and the rationale behind each exercise. Her encouragement and positivity motivated me to push through the tough days. If you're seeking a physical therapist who combines expertise with compassion, ask for Gemma. *** They were just taken over by Holy Name Medical Center. Their new location will be 718 Teaneck Road (201 833-3085). read more

Over the last ten years I have had need of three of the doctors at North Jersey Orthopaedic Specialists and have been enormously satisfied with their surgical skills and pleasant and supportive manner. I have been treated and operated on for a trigger finger, torn meniscus, and broken ankle. Drs. Lee, Kwak (who I am sorry to say moved to California), and Bevilacqua were marvelous in their care and expertise. So, yes, I highly recommend North Jersey Orthopaedic Specialists! read more

Attentive, supportive and trusted. They have explained every step to me even before I was an adult. I appreciate their guidance and overall demeanor as a patient. read more

The doctor (R. S.) had the effrontery/ignorance to say that a senior can not successfully recover from orthopedic surgery, and regain strength in the affected limb. I couldn't believe what I was hearing. I personally know dozens of seniors who have recuperated very successfully, and there are millions who undergo these operations. He does not engender confidence. God protect us from such physicians. read more

I went to the doctor here in Teaneck, NJ for Gel injections in my knee. The office proceeded to make my appointment because they supposedly had approval from my insurance. Come to find out a few months later, They never requested the approval for the medical procedure only the medication. Now they want to charge me for the procedure and even sent it to collections. I have requested my medical records various times and I always get the runaround saying the billing manager is not there. They will call me back and they never do. They have ignorant people running the office and when they don't do things correctly they want to charge the patient. Stay away from these people. read more

Dr. Jen F. Lee the worst doctor I've seen in my 62 years and I don't want to talk about some office employees

I had right knee arthroscopy by Dr. Zarah in August 2019. He is a real genuine doctor, kind,caring,and knows his stuff. My surgery was a great success. I had left foot and ankle surgery in November by Dr. Bevilacqua. He did a most wonderful surgery on my foot and ankle. I had numerous conditions wrong and Dr. Bevilacqua performed my surgery in a timely, caring and satisfactory way. The doctors staff is also wonderful. Especially the people who helped with my extensive and complicated paperwork by my job. Anyone looking for orthopaedic doctors, go see them. Thank God for Dr. Zarah and Dr. Bevilacqua. read more

I made an appointment, got there and was told that I have to pay $250 to see the doctor. They are an in-network provider for my medical insurance. I walked out. Place is shady. Stay away. read more

This place is a racket. Terrible service and poorly run. Would give 0 stars if I could.

I wouldn't go back to this dump and the worst ever doctor, Dr. Kwak,,,a real "quack" ever.!! I went in for severe knee and shoulder pain. They did the most sloppy X-rays I have ever had in a dirty room,,,then the so called doctor came in, announced I had Osteoarthritis, which I knew I had and told me to go to the "injection room"...he then came in with a needle and LITERALLY ""JABBED THE FREAKING NEEDLE INTO MY KNEE AS IF HE WAS STUFFING A TURKEY"" WITH NO ""proper placement of the needle visually with either the X-ray picture from the fluoroscope or with an ultrasound image .. There was NO injection of contrast either to ensure correct spread"!! I have had a number of pain injections in NYCity with proper protocol and no pain. I screamed hysterically from the pain and furthermore,,,which is just as critical,,,I have experienced EXCRUCIATING pain in my knee since the injection, far more pain than I had when I initially went in. He probably destroyed soft tissue in my knee"!! He was in a hurry, told me he was moving to L.A. and quickly gave me another doctor's name to follow up. I continue to have excruciating pain worse than before. I am having another doctor check the damage to my knee..this place is a real DUMP in more ways than one. I would NEVER ever recommend this dump to anyone!!! read more

I went to the Closter office and saw Dr. Zarah for extreme neck and shoulder pain. After a technician took me in for an x-ray, Dr. Zarah came in, sat down and said I had severe arthritis, gave me steroids and a pain killer (only because I asked for it). He never checked my neck or shoulder, even though I complained of severe swelling of my neck. I have seen other physicians at the Teaneck office and they were always very professional and thorough with their exams. I still cannot believe that I sat there and was not looked at or examined. read more

I brought my wife there for her foot pain because of bunion on her right toe. We waited around 35 minutes to be called in. We went in to the room with a nice lady attendant asking my wife about what was the problen and everything was going fine. Until I have to go out the room to answer my phone. I did not know that as soon I left the room the Xray technician called her. My wife told the Xray tech that he will call me at the waiting room. It only took like 5 seconds for me to be with her. As we were about to get to the xray room. The xray tech rudly telling my wife "why did you go there? I told you to get in to this room" with a annoyed tone on his voice and bad looks on his face. So I asked the tech what is the problem if my wife wants me to be with her. Then I asked him, are you trying to rush us. Then the arguments starts. This xray tech should treat patient with patience and respect. They do not deserved any star on this review. read more

I rarely write reviews, but after this experience I feel compelled. My son hurt his shoulder and we were referred to North Jersey Orthopaedic Specialists by the ER doctor. I called in the morning and asked for a same day appointment if possible. The woman told me she could schedule my son for 3pm but wouldn't do it without proper insurance information. In other words, the card wasn't enough (group i.d., etc) - she needed the social security number of the policy holder and the address. I call my ex and get the information. I call back, give it to her - she spends 15 minutes on the phone with me taking down my information - and then tells me we're set. My son arrives for his appointment. An hour later, he's still waiting. 90 minutes later, he starts texting me for policy holder information. I text him that they have it already. They're insisting they don't have it. I call the office and the woman dealing with my son is curt and confused. She puts me on hold. The frenzied sounding office manager comes on the phone and says "I don't even know what the problem is, but I apologize..." I explain to her several times that I am NOT the policy holder (did they not read the name on the card my son handed them?), that there's no reason they should need MY social security #, that i DON'T have the birth date of the policy holder (my ex's wife!) and that it certainly wasn't asked of me in the initial phone conversation. She apologizes again, asks for the SS# of the policy holder again, and says she'll figure out the rest. I tell her my son has now been waiting for 90 minutes and how much longer will it take? She rattles off 5 reasons for why they're running late (a doctor on vacation, hospital calls, etc, etc) and says that since they're entering the information in the system now (like they did this morning for 15 minutes already?), this is an indication that he should be called soon. My son says 2 other people were in the waiting room for the doctor he was seeing, and they were both scheduled for 3.30pm. Both were called in for their appointments before my son and, when he asked why, he was told something about his chart not being completed yet. Oh - and they charged him $60 for the copay instead of $50. I get that medical offices can be fraught with issues, ranging from appointments to billing. This one seemed KNEE DEEP in issues. I do not recommend. read more

I went in for pain in my shoulder, radiating to my forearm. I was given a six-day course of steroids that didn't work. I called the office after the sixth day and asked for my doctor to return my call. He didn't return it that day, nor the next. I called the following day (two days after my first call) and was told my call would be returned that (third) day. It was not. I then called the office the following day (four days after my first call, a Saturday) when another doctor was covering. The answering service took the message and said that he (the covering doctor) would return the call. The covering doctor did not do so, either. Four calls to the doctor. Not one return call. And these are caregivers? Don't go here. You'd get more attention from the characters in a wax museum. Awful. read more

I went to this practice due to an injury from a car accident. The doctor didn't even touch me to find out where my pain was, they took X-Rays which didn't show anything with my back pain. They requested I pay $250 up front to make sure they get paid even though I had insurance. If I didn't pay it I would not be allowed to see the doctor. After waiting weeks for them to assist in getting authorization from the insurance company finally went for the MRI. Was told by the doctor by phone it is arthritis. Never had a problem with this part of my back before. Getting a second opinion and called requesting my $250.00 back which I have not received yet since my insurance company paid for the visit. Never had to pay a doctor up front when I had medical coverage before. read more

I went there for consultation for my foot problem. But I was verbally and rudely treated by the Xray tech the way he talk to me. He was heard by my husband and confront him why he talk rudely to me and then theres an argument between them. Insted to apologized the technician get to an argument with my husband. At that point we decided to leave without seeing the doctor. That technician should not be working in a medical profession with that rude unprofessional manners. This medical office should not even get 1 star because of that Xray tech. read more

terrible customer service. i was told they accept my insurance when i made my appointment.after my examination i asked what my copay was.they said i was only a tier 2 and they have to send it to the insurance company.when i questioned them the receptionist claimed she spoke with the one who took my appointment and said was told that after walking over to her computer for a second.she wasn`t even a good liar.stay away! read more

DO NOT GO HERE!!!! They don't even deserve one star. I'm not one to post my personal stories and interactions on social media, especially if it's to complain. But today I was treated with such disrespect, and no one should EVER have to go through what I went through today. I showed up for an orthopedist appointment at North Jersey Orthopedics in Teaneck, NJ. They didn't have me in the system for some reason, even though I made my appointment last Friday. Friday was exactly one day after a bad car accident that I was in. One week later, I am still in a LOT of pain! The office staff who were helping me were all very nice and they were going to get me an appointment for tomorrow. Another staff member (I'm unsure of his position) offered to go back and check one more time to see what he could do to squeeze me in. When he came back to say they had no time today, he was followed by the OFFICE MANAGER whose name is JACKIE. She began to yell at me, saying that I never made an appointment and I must have the wrong place. I verified the number I called and she confirmed it was that office and yelled that I couldn't get an appointment today. I said I understand, mistakes happen, can I get one tomorrow? She then screamed at me that there was no mistake, I never called, and I need to leave and call back. She called me a LIAR. I am in pain, and I was humiliated, and never in my life treated like that. She continued to scream at me. There were other patients in the waiting room. The office staff who had been trying to help said they felt bad, but they were all AFRAID of JACKIE and didn't know what to do. I then tried to make an appointment at their Englewood office, only to find out that she had BLOCKED me from making an appointment. What happened to me today was NOT OKAY!!! It is NEVER acceptable to treat ANYONE like that. I'm not sure how someone can treat another human being the way Jackie treated me. Thank you to the kind office staff who were so desperately trying to help. I feel sorry that you have to work with someone like that, and who you are AFRAID of. read more

I gave it a 4 stars because the receptionists at this place are so unprofessional. They don't look at you when they speak to you and they speak to you like you owe them something. I swear its like going to the ghetto in there. The doctors are great! But they need to get more professional people in there. read more