I had a leaky Axle seal on my Ford F150 that was still under warranty. I had taken it to Woody Anderson to get repaired but they said because I had a lift kit the warranty would not cover it. It is a very reputable lift kit company (BDS) that ensures the geometries of your drivetrain remain intact so I conferred with the lift company, and they assured me the Axle seal should still be covered because the lift would not affect it. I also talked to 2 local offroad shops, and they all agreed. I decided to try North Country. I called Justin in the service department, and he reviewed some pictures, told me to bring it in the next morning. I didn't have to make any appointments a month out just to get in and have them look at it like at Woody. They quickly looked at it, laughed that Woody wouldn't take care of it because it's obvious my CV angles were pretty much OE. Justin said they would take care of it right then and there. They pulled it in the shop, and I had a repair in about 2 hours under warranty. Woody Anderson sucks and North Country kicks ass. I cannot recommend the North Country service department enough. Top notch quality service. Also, as I hung around the waiting area, I noticed the work environment there. Everybody was very friendly and seemed to enjoy working there. I talked to a salesman in the showroom as I was looking at a Raptor R and everybody just seemed like good people. Didn't get a creepy sales vibe like I do most other places. Next vehicle I buy I will definitely give this dealership a good solid chance to sell me a vehicle. Keep on, keeping on North Country. I read some of the bad reviews on here and I just didn't see any of that with my experience, granted sometimes people have bad days and sometimes places hire bad people. Overall, the general theme of the dealership seemed not to echo the negative reviews. read more

I was truly impressed with the level of professionalism and dedication that this dealership gave me. From the first call, I was connected with Summer, she was absolutely amazing. She listened to my questions and understood what I was wanting for my trade. It was not the typical cat and mouse game. The owner Greg, came over and introduced himself along with the manager. The courtesy that was shown to me, and thoughtfulness of making sure our needs were met during the buying process was a top level of kindness that I never expected this day and time from a car dealership. I walked away from several deals in my life, and this experience was the BEST by far. I definitely will consider North Country Ford as my first choice of buying in the future. I can honestly say, I left there with the feeling like I made life long friends. read more

Shawn Nichols at north country for was a very professional and. nice guy to work with while I was out looking for a car for my daughter who wrecked her car and needs wheels. I had the buy me a newer car feeling and test drive the new 2024 charger and it is a very nice car and they have a great deal going on for them as well. And there is a killer Ford mache rally on the floor (I was soooo temped to trade in my 2009 hummer H3T for it). While didn't buy a vehicle Shawn (this time round) for the level of professionalism and none of the pushy cars sales person experience I will be coming back to Shawn in the future first and look for ward to working with both him and his GM Greg Anthony on future car purchases read more

Worst experience ever!!! I would give no stars if it would let me. The only one who did a good job was Tyler who picked us up at the airport and was on time. Salesman Justin wasted 8 days and did nothing on the first truck but take a down payment. The second truck was supposed to be ready to go when we got there. It was not cleaned, no paperwork done, and tried to change the price upon arrival. Was there over 3 hours and had 6 to drive home. Also there was an issue with the trucks tail pipes and he says it's my problem now. There was a sheet from quality control stating that so they didn't even clean out the truck or anything. Wish I just went back to the airport. read more

Everyone is very friendly and helpful. Summer and everyone involved are truly amazing. We will definitely recommend and be back! We got a 2023 Red Dodge Challenger. The entire team went above and beyond. We were not able to activate the auto start app with our device due to the service center was closed, but no worries! We live an hour away and someone is coming out to complete that for us from the dealership and bring our garbage opener that we forgot ( oops). Just a group a kind people! Thanks again Summer! read more

Thank you to Sammy Aplin at North Country Chrysler in Arab, AL. for helping us to purchase our new 2024 Chrysler Pacifica. Besides making sure all our questions were answered, Sammy patiently walked us through the technical programs in order to make sure the vehicle was set up correctly before we left the dealership. All the staff at North Country Chrysler in Arab, AL. were extremely knowledgeable and helpful throughout the process of purchasing our Chrysler Pacifica. read more

Jordan was our salesman at North Country ford in Arab alabama. He was super nice and easy to work with he also served our country so again thanks for your service Jordan and also for helping my mom find a good vehicle. His manager Mr.Anthony was also a super nice guy almost made us feel like family. My mom left with a big smile on her face & I would definitely recommend their business if your looking for good honest people and a reliable vehicle read more

Dalton and Summer did an incredible job listening to what I wanted out of a new car and negotiating a price based on what was important to me as a customer. I ended up with the exact car I wanted, the only one around that I could find, at a price that no other dealer in the Alabama or surrounding states could come close to! I wasted loads of time shopping when I should have just messaged Dalton about the car I really wanted all along read more

Purchasing my Ford Mustang Mach E was a total pleasure. The staff is always great, and they treat me like family each time. My sales person Summer Anderson was terrific! Also working with Greg and Ashley Anthony was wonderful as always! I would highly recommend purchasing your next vehicle at this dealership, it's worth the drive from anywhere. They will always do whatever it takes to get you in a vehicle you love! read more

Bought my new Raptor R from North Country Ford over the weekend and had a fantastic experience. Tre the sales Rep and the entire team were on point and had everything arranged for me when I arrived ! Thanks to his attention to detail I was able get in and out in around an hour and made my 2 1/2 hour drive back to TN. Will gladly make the drive again when I ever need another truck. Thanks Guys! Mike read more

Great dealership!!! See Shawn Nichols for all your needs in purchasing a vehicle. He went way beyond for me and is a very nice guy !!! North Country Ford are honest and work to get you in a vehicle!! Say Sean Nichols, you won't regret it!!!! read more

We purchased a 2007 Nissan Frontier from Shawn Nichols last week. Great pricing, easy process along with an excellent salesman. We love our new ride, and so do our doggos! Thanks again Shawn! Alan and Amy Anderson read more

Brandon Roussell was our salesperson and we bought a Jeep Rubricon. Brandon was personable and professional. A true asset to the dealership. If you are looking to make a straight up deal, see Brandon Roussell! read more

I have purchased two Ford F-150 trucks from North Country since moving to Alabama in 2020. They team is awesome! The service department is great to work with. I will buy my next vehicle at North Country! read more

Patrick was my salesman and he provided great customer service. He greeted me immediately, made the whole process smooth and easy, and helped me out any way he could with my purchase. read more

I bought the coolest Bronco sport from Summer. She went above and beyond to make sure I was satisfied with my purchase. She even came in on her off day. Greg has some great employees read more

Just bought a 2025 Ford Explorer ST-Line from Patrick. He did a great job and the entire staff was friendly and helpful. Would highly recommend this dealership and Patrick. read more

dalton and austin were great...everything went smooth from the time we arrived and was greated in the parking lot to closing out the deal.....would not go anywhere else! read more

Lexie was great and very helpful. Very knowledgeable and knew the truck very well. Go see Lexie Word at North Country CDJR in arab al, that's where deals are being done read more