Shocking service. Ms Rogers, orthodontist took X-rays of my son's teeth and jaws but failed to tell…read morehim he had a 'low grade infection' as she 'assumed' his regular dentist 'had the matter in hand' without even knowing if he actually had one. Cyst then had to be urgently removed at a cost of £2679 by which time the infection was significantly worse. Whole tooth had to be removed which it may not have needed to be had my son been told he had an infection in/above it. Practice took no responsibility whatsoever so I have now been forced to contact a solicitor.

I've had a brace. When I was going to get it fitted I had to see a specialist at hospital and have…read moretwo other orthodontists offer their opinion. I've got fairly high respect for them. They fixed my crooked overbite, underbite mixed up smile. Although my wisdom teeth have undone some of their good work, My smile is a little crooked again these days. Cathedral Orthodontics is the longest established specialist orthodontic practice in Wales a currenly has a team of seven orthodontists. They offer an excellent standard of orthodontic care for children under both NHS and private contract, treatment for adults of 18 years and over is available under private contact. This friendly, experienced team understands the needs and concerns of their orthodontic patients. They have three Treatment Coordinators, whose role is to welcome you to the practice and explain your treatment options. They are always available to answer any questions you may have during your treatment. There are eleven dental nurses, many of whom have gained additional qualifications in Orthodontic nursing and radiography, along with experienced reception and administrative staff. Cathedral Orthodontics has wheelchair access to one of the surgeries.

As somebody who has always had a phobia about dentists as well as having some unpleasant…read moreexperiences, I was slightly apprehensive about my first appointment. From the outset and upon entering the reception, I was extremely surprised at the personal service I received as well as the welcoming atmosphere. Dr Lesti was extremely informative regarding my treatment and ensured I was comfortable and at ease. His manner was warm and reassuring, and due to this, any dread and anxiety I felt was instantly gone. A great practice with warm and friendly staff.....highly recommended.

the customer service is really really and extremely bad!!!…read moreThey just want to grab ur money in thousand times!!! First time i went there it was fine ,they said they would deal with my 4 decays next time . however, when i came there they just finished one,and then asked me to come next time,and promised that they would fixed the remaining three,ok ,and then when i went there for my third time,they treated me again!!!!and asked me to come again!!! ok,when i came again,they dealt with my front tooth,and and there was still one remaining,yeah,u are right,they asked me again to come for my last one!!!i was so angry and argued with them,they just said ok,u wanna have nice treatment,pls come next time!!! and i refused !!!they were insulting my trust!!! after treatment,i felt my front tooth is really sensitive,when the thing is hot or cold come in my front door,i always felt painful.and then i email them,nobody reply!!!! i swear,i won't go to this horrible place in my whole life!!!

I have had many an opportunity to visit the Heath hospital. Taking an elderly relative to out…read morepatient care and also A&E. And, I don't know whether it is because of the bad press the NHS has received over the years relating to impersonal service, neglect of patients, mal-practise, dare I go on, but every experience I have been part of during the course of an appointment, has been a more than favourable one. Doctors, well, they are always rushed for time, so you forgive their sometimes curt ways, but the staff from nurses to reception are all incredibly polite, warm, kind and helpful. It is like they all have taken a Florence Nightingale pill. I'm into 'personality' in a big way, because I think it is lacking in today's harassed society, but it means everything and is a wonderful placebo. The negative aspects to my time at the Cardiff hospital, and I think being on hospital grounds, there should be a bit of responsibility taken. Is the WHSmiths store. Every time I go in to purchase a paper, the programmed workers behind the counter refer to the WHS sales items that are blatantly stacked on the counter, so much so, that you hardly have room to place your purchases - These sales items, are always sugar coated treats. But, your intelligence and your senses are insulted completely by 'the hussle' to sell these sugar items, chocolate bars, candies and this is all happening in a hospital. I have pointed this irony out to the sales staff, but it has fallen on deaf and stubborn ears every time and I am brushed aside as if I have not even spoken. With diabetes and obesity running at an all time high, the pushing of such items - ESPECIALLY ON HOSPITAL TERRAIN - is not only an insult but terribly insensitive. I guess if they could get away with shoving cigarettes under your nose, they would do that too without another thought to their surroundings.

University Hospital of Wales, or Heath Hospital, as most locals know it, is one of the largest…read morehospitals in Wales. Due to its emphasis upon education, the hospital is full with students in every area, from nursing to radiotherapy. But this does not mean that the standard in lacking, instead it means that there is an air of learning and team playing that might not be as evident elsewhere. This hospital has a reputation for being understaffed, and this is probably true, as it is of most NHS hospitals these days. However, all my experiences have led me to believe that the staff really try as hard as they can, and I want to commend them for that. A little way to go, but nearly awesome.

I have been wanting to change dentists for a while and noticed this relatively new practice not far…read morefrom where I live. I was a little apprehensive as it was so new and I didn't know anyone who had been. I arranged to have a check up and was delighted to find a friendly and efficient place who put me at ease instantly, something which, I have to say, I am not very good at with dentists!!

I wanted to change dentists to a more local one, and had walked past Beau Monde many times. The…read moreclinic is lovely and fresh and modern, and the receptionist is very helpful and delightful. The Dentist Dr Whyte is both highly professional, and reassuring. I have now had a few treatments including fillings, and have not had any pain at all, nor has it been stressful. Dr Whyte also took time to talk over the options with me, rather than rushing me in and out. Would not hesitate to recommend Beau Monde to young and old.

First saw Andy and the girls because my teeth were so unstraight and I immediately felt at ease…read morewith them. The whole process has been better than I could ever imagine. The whole process was really quick and easy the reception team are so friendly and helpful I always got an appointment to fit around my job. The end result is amazing so pleased can't stop smiling all day. I would recommend this dentist for your treatment its the best place to come.

The treatment I received from the Periodontist based at the Rhydypenau practice was /is excellent…read more........cannot praise her enough!!!!!Would definitely recommend !!!!!!

Had two fillings of which both had issues and had to have further work and even that never resolved…read moreanything, apart from wasting my money on poor work they did! and surprise surprise they never accept any responsibility and are flat out rude. My new dentist has since discovered the root treatment they also did on me was so poorly done it was as good as useless and needs to be redone at a cost of £600+. I don't know how they get away with this kind of service as the poor work they do always leaves its evidence behind so when you find a competent dentist all will be revealed. Don't bother with these jokers it will cost you hundreds or possibly thousands ££££ I now go to "Devon Place 7 Day Dental" who have since had to fix all of their shoddy work putting me out of pocket.