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    North Brookhaven Veterinary Hospital

    4.6 (9 reviews)
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    Services - North Brookhaven Veterinary Hospital

    Pet physical or wellness exam

    Pet vaccinations

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    1 year ago

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    3 months ago

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    Ask the Community - North Brookhaven Veterinary Hospital

    VEG ER for Pets - VEG veterinarians in surgery

    VEG ER for Pets

    (35 reviews)

    So thankful for this place! My dog was impaled by a fence and they took her right in, explained…read moreeverything and I got to watch the entire surgery. I highly recommend this place! In the past I went to blue pearl and they would have been triple the price along with poor service. Highly recommend this place when you're dealing with an emergency!

    My wife and I visited VEG Brookhaven in mid-November when my dog was viciously attacked by another…read moredog during a nighttime walk. It was an extremely traumatic experience for both me and my wife. While the nurses were all nice enough, our grievances primarily lie with the doctor who was responsible for our dog's care that night: Brina Baker. She was immediately unapproachable, despite the awfulness of the situation. I calmly tried to explain what happened as soon as she introduced herself, at which point she instantly cut me off, saying curtly that she would conduct her own examination of my dog. She then gave me a quick assessment of what she thought would need to be done with our dog that night, and then got visibly irritated when I asked her to repeat what she had told me to my wife, who was nearly inconsolable over the phone and on her way to VEG (our dog was bleeding and had suffered several bites from a large pit; he is a miniature goldendoodle). Her exact words were something to the effect of, "keep your wife on the phone so I don't have to keep repeating myself." The nurse took our dog away for some x-rays and diagnostics, the results of which were never explained to us, as our dog was immediately put under anesthesia and placed on the operating table. We did agree to have him put under and have his wounds seen to but didn't realize we'd be in the dark as to what the x-rays showed, and what exactly was going to be done to him. Dr. Baker had initially said that she was going to determine what she'd do after the x-rays were taken, because it was only then that we would see whether the attacking dog's bite marks had perforated the abdominal wall. When we tried to ask about what the prognosis was, and what Dr. Baker was doing to him--even after she had told us we could come up and watch them operate on him on the table--she tersely refused to explain anything until the operation was over, and no one bothered to explain how bad our dog's injuries were prior to that point either. DURING the operation, while my wife and I were sitting completely distraught in a corner of the ER, Dr. Baker laughed and joked with the nurses in the building while suturing our dog and installing a drain in his stomach. At one point, she loudly stated, "I've never done this before" to one of the other employees. Whether this referred to installing a drain or installing that specific kind of drain in that way, we did not know, but this was EXTREMELY troubling. At one point, she also shouted at a nurse an order for a certain amount of medication, which was relayed incorrectly back to her, and which she confirmed anyway. Luckily, a third nurse heard the discrepancy and corrected it, at which point Dr. Baker laughed it off flippantly. At this point, my wife and I had no faith in her, but decided to keep quiet since our dog was under her knife. Fast forward a couple of weeks, and the drain that Dr. Baker installed was put in so haphazardly (this was confirmed by both our primary vet and a specialist) that our dog developed an abscess and inflamed lymph nodes around where the procedure took place, which also led to a limp in his front left leg, due to further inflammation of lymph nodes in his arm resulting from infection. We have been told that the drain was not only too big but also oriented incorrectly. Not only did we pay nearly $2,500 the night that we visited VEG, but we were also emotionally tormented by Dr. Baker's flippancy, uncommunicativeness, and utter lack of compassion, as well as left with enduring health complications that we are still dealing with as a result of how she botched his wound treatment. At this point, we are evaluating our options as far as how to get justice for how we and our dog were treated, as we believe he was the victim of malpractice. For the amount of money we paid the night we came in (and VEG, as an ER, is extremely expensive), we deserved better from both a veterinary and an interpersonal perspective.

    Pharr Road Animal Hospital - Helpful charts in office

    Pharr Road Animal Hospital

    (116 reviews)

    Buckhead

    Dr. Sasher initially seemed knowledgeable and attentive to my cats, and my first impression of the…read moremedical care was positive. However, I am leaving a one star review due to serious concerns about the hospital's lack of transparency regarding billing and financial policies. During my first visit, I walked out with an unexpectedly high bill for what I believed was a routine checkup. I was never clearly informed that the lab work included both a blood test and a fecal test. I only completed the blood test at the time and later found out that the fecal test had also been included in the charges. When I brought my other cat in, another fecal test was required. At no point was I informed that I had 28 days to submit the sample. I was later told by Tiffany that I had received a phone call explaining this deadline. That is incorrect. The call I received was simply a follow up and did not mention any deadline. Now I am being told that the lab requires submission within 28 days, and as a result, they will not refund me even though I never received the service I paid for. If there is a strict deadline tied to a prepaid service, clients should be clearly informed. If the service is not rendered, the payment should be refunded. I PAID FOR A SERVICE THAT I DID NOT RECEIVE. Transparency and clear communication about costs and policies are essential in veterinary care, and unfortunately, that was not my experience here.

    Jane Snead is our new pet pediatrician and she was wonderful. She took all the time in the world to…read morego over things and explain. My usual nervous. Biewer terror went to sleep on the table. That should tell you something.

    Pet Urgent Care of Buckhead - They gave us a nice clean private waiting room!

    Pet Urgent Care of Buckhead

    (34 reviews)

    Buckhead

    Very costly but the problem I came in for was gone by the time I left. The receptionist was…read morefriendly and helpful. The veterinarian was personable and communicative.

    My friend and I rushed our 4-month-old kitten to this clinic after she got her neck caught in the…read morebed frame. Anyone who loves their pet can imagine the fear and shock we felt. She was breathing but completely unresponsive, and we were terrified she wouldn't wake up. We explained exactly what had happened. The staff recommended an X-ray--which we agreed to, as we were concerned she might have broken her neck. However, they also insisted on pumping her stomach "just in case she got into something." We declined, knowing that wasn't the case. After the X-ray, they confirmed she hadn't broken any bones but noted that she was still in a lateral position and unable to stand. I asked if she was still breathing and if she was okay. They mentioned that after administering an IV, she moved slightly and wagged her tail--giving us hope since she hadn't moved at all when we brought her in. Then, they suggested additional blood work. I refused, believing that if her neck wasn't broken, she likely just needed rest. Instead, I asked to take her home. They insisted she needed to stay overnight for monitoring--at an additional cost we simply couldn't afford. When we asked to see her, nothing could have prepared us for what we saw. She was dead. She was hooked up to machines, her eyes lifeless and almost out of their sockets. I was devastated and furious. I turned to the vet and asked, "Do cats come back from this? Will she wake up?" His response? "The prognosis isn't good." I broke down, feeling completely taken advantage of--not just emotionally but financially. In the end, we were charged $1,000, only to lose her. If you want to be scammed and mistreated in your time of distress, this is the place to go. I will be reporting them to the Better Business Bureau because what they are doing is unethical. Obviously they deserve 0 stars.

    North Brookhaven Veterinary Hospital - vet - Updated May 2026

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