We are OBSESSED! I can't express enough how happy we are with our new wet bar. Irv helped us from…read morestart to finish and had the BEST ideas and advice. The design, quality and customer service are the best around!!

I love my new kitchen!! Irv and his team were knowledgeable and easy to work with!!! Thank you!!!read more

Prompt response, next day. Price was fair, not too cheap not very expensive. The job was changing…read morewiring in a small one part of the house. An easy job, and done with no problem.

They did a great job! they finished an entire job flawlessly. Very professional. I highly…read morerecommend them to anyone looking.

St. Charles Hardware Store, located in the suburbs 40 miles west of Chicago, is a wonderful…read moreOne-Stop-Shop for all your supplies and business/outdoor/home repair needs. You might be looking for something specific or you might be browsing the aisles, unsure of what you actually want or need, but... They look to find you...THE CUSTOMER, to make your project venture...a success. I'd like to give them a mention as they recently opened just over 1 year ago in October of 2021 and deserve recognition. Store Hours are 7 days a week... Monday: 7:30 AM-7:00 PM Tuesday: 7:30 AM-7:00 PM Wednesday: 7:30 AM-7:00 PM Thursday: 7:30 AM-7:00 PM Friday: 7:30 AM-7:00 PM Saturday: 7:30 AM-6:00 PM Sunday: 9:00 AM-5:00 PM Phone: (630) 394-2378 They offer everything, including... - paints - household hardware for home improvements - electrical supplies - cleaning products - housewares - gardening - grilling - tools and utensils You may think...well, what makes them any different than a Home Depot, Lowe's or Ace Hardware Store? It's about customer service and forming real relationships. They're a community based small business and their mission is about personalized service to make your life easier. Businesses like this need to be supported. And St. Charles is part of giving back to fellow neighborhood organizations. They sponsor the Anderson Humane, The Chamber of Commerce, St Charles Business Alliance, St Charles East and North High Schools. They have a terrific "Best Rewards" Customer Loyalty Program. It's a way for them to say..."thank you to those who have become part of our local, independently owned hardware store family", according to their website. A hardware store can be filled with an overabundance of supplies and gadgets that can leave the average household/business owner feeling overwhelmed. Here at St. Charles, it's their kindness and hands on human-element experience that go a long way in making the improvements journey...a fulfilling one.

Great service when I went there everything was half off. it's sad that they're going out of…read morebusiness.

I worked with Steve on a lighting design and quote for my home. Steve was very professional,…read moreresponsive and reasonably priced. No high pressure pitches and did not try to upsell- just provided sound advice throughout. I would recommend contacting him for landscape lighting needs.

Steve G, with Northern Lights did our Landscape Lighting and I couldn't be any happier how…read moreeverything turned out. Steve is very professional, Reasonable in price & punctual on his appointments. This company has earned my business and most definitely will be letting them do another project. Thanks again Steve and always getting compliments from neighbors how awesome the lighting looks!!!

Last June the company came out to fill the cracks on my garage flooring, fix an issue where a…read morepuddle was forming, and cover the entire floor with epoxy. At first, I was very pleased with the flooring. It turned out excellent! Nevertheless, months after, it was clear they did not correctly repair the issue where the puddle was forming, as they claimed they would be able to as the puddle had returned whenever it rained outside. It comes up through the floor. I sent them photos of the issue as well. I reached out to have them return to assess the issue, but since it was about winter, they said they would need to come back out once the weather was warmer in order to repair. In the spring, I reached out several times, leaving messages and emailing. Finally, they responded once and asked if they could send someone out at a specific date and specific time. Unfortunately, that specific date and time did not work for me, so I responded that we would need to find another date and time; however, since then, they have not returned a single call I have made or responded to any emails I have sent. I have left several messages (I always get the machine), and still they never respond or call me back. This has been going on for a few months now. It is clear they have no intention of fixing the issue or do not consider my issue worthy of their attention. It is sad because I truly enjoyed the work they initially did, and I even recommended them to other people.

If you're like me, then you've watched numerous videos on garage transformations using an epoxy…read more Given the cracks in my garage floor and the clutter of lawn equipment and my kids' toys, I made the decision to Marie Kondo my garage for 2023. My neighbor recommended Chicago Garage Flooring, and when I reached out to them, I was pleasantly surprised to receive the same quote he paid five years ago. This was shocking to me as prices have gone up for everything home related post-pandemic. I had an excellent experience with Chicago Garage Flooring. From start to finish, their team proved to be honest, hardworking individuals who were dedicated to delivering excellent service. They even helped repair and paint my interior garage walls and consulted on storage solutions on a budget. The end result was remarkable - the floors look amazing and we have everything tucked away in closed storage or hung up on the walls. Even after several days of 90 degree weather, the epoxy stayed intact with no issues. At a time when home renovation costs are high, I appreciate the quality work and honesty of Chicago Garage Flooring.

We had the salesperson from GWFC out to our home to see the work we wanted done on our floors…read more Unfortunately, she selected the wrong type of wood for installation, which no one realized until the crew showed up to pull up our old carpet and install the flooring. The wrong wood had to then be removed, and the correct wood needed to be dropped off. Then rather than have us next in line to have our floors installed, which is what we would have liked in terms of customer service, they scheduled us another month out. This was terribly inconvenient because we had other home projects lined up with various cont based on the original timeline. Those projects are now all delayed as we await installation. Update: GWFC moved us up a week, so we're delayed three rather than four weeks. They also credited us $200. The floors themselves look terrific. The crew that worked on the floors were also very good.

I just had a very large area rug made. I was very happy with the customer service and product…read more The designer was extremely helpful and made the process super quick & easy! The rug was made when promised and pick up was a breeze. The guys at the warehouse loaded it in my truck- I would highly recommend this company!

Bad experience in making a return. The sales rep was rude and not concerning about the purchase not…read moremeeting my design needs. Attitude and return policy needs to be addressed. It will be the last time I shop at this store!

There were 2 women working there, neither greeted me or acknowledged my presence-I spent a good 10…read moreminutes in the store & was interested in purchasing a flower arrangement. Since no one could be bothered to even say hi I walked out.

Very happy with one set of shades, but the second set was completely see through. I explained to…read morethe sales person exactly what I wanted: shades that people/cars can not look through b/c we live on a busy road. They were installed, and I was not happy with them at all. Company still made me pay for half. It was the incompetence of the salesperson.

So far so good JR and Natalie have been wonderful to work with. I was having trouble choosing a…read morecolor and they were very patient and accommodating. Prices are competitive and they offer discounts. JR knows his stuff and has been installing this product forever. Natalie is very knowledgeable and helpful with design. Shutters aren't installed yet but I'm confident they will be beautiful and I'm happy to be getting a product that's made in the US and not overseas.