This review is not about the entire facility as a whole and all of its providers. This review is about one provider there, Kristen Bishop.
If you have a super basic need, I'm sure Kristen would be fine. Unfortunately, if you or your child has a moderate to advanced need, Kristen is not the therapist for you. She does not provide you with a treatment plan or any session notes if asked. She is judgemental and her facial expressions do not hide this. She does not take the time to focus on issues that the parent brings up (...probably because she does not treatment plan and takes little to no notes during session so she doesn't know an accurate level of progress a client is making between sessions). She is a VERY, VERY tip of the iceberg therapist and does not get to the root of the problems. You will find yourself doing most of the work yourself, outside of sessions, on your own without guidance. You will seek direction from her so everyone involved can be on the same page but will regularly hear, "Children process their emotions in their own time, so even if someone comes in and we don't discuss the issue, I assure you they are still processing it in their own way." ...um, they are a child. You are the professional. You are being paid to help but are not giving direction and are using this regurgitated statement to try to justify your lack of action.
Essentially, we sought help for emotional release and regulation, coping skills, and self-esteem for our little one brought on by emotional trauma. After several months of her continually not focusing on these issues, we could not in good conscience continue to waste money and get nowhere. Mind you, this was brought to her attention several times, and instead of seeking to understand our concerns, she would get defensive and challenging. I do not, and would not EVER recommend Kristen Bishop. read more