Absolutely professional, perfect fit and workmanship when Dan did our kitchen countertops. Not only…read morewas the result spectacular, Dan and his crew were very nice, considerate men. We live out of the OKANAGAN area and still got the best service from this company. Very grateful.

l am extremely pleased with the product and install that was provided to me by Ramco! Clearly,…read more Tynan, the Project Manager, and Andreas, the installer, are expert at what they do. Their reliability to see my project through, on time and as promised, was important to me, and delivered! I would not hesitate to recommend them for your flooring needs!

I used Ramco Flooring over the past six months. They have a product line that is competitive with…read moreother flooring suppliers in Kelowna BC. The price for the flooring and tile were competitive, however the installation costs were excessive, given the install quality. I had them install a significant amount of tile....I was happy with one fireplace surround and the second fireplace was quasi ok...however the remaining three bathrooms were very poorly done, below what would be considered acceptable. I have a new home and every day I go into the bathrooms I feel unhappy about how they turned out. If I could afford it I would just rip it all out and hire a real tile professional. They hire fly by night tilers and we had at least six different people here installing because of how bad things were turning out. I would never consider using them again. I strongly caution any one considering doing so. Lots of tile experts have weighted in on the lack of quality I am now stuck with.

We are updating our living room area and purchased some shelving units and a coffee table. We've…read moretried assembling IKEA furniture ourselves in the past and it's always been a nightmare so we decided to try The Assembly Doctor. Best decision ever! We got Brian. He started right from the items being in the box, knew exactly what he was doing, was quick and efficient and had a super pleasant personality! We will use this company again and highly recommend it. T. Mitchell, Kelowna, BC

We replaced all of our flooring in our condo which we recently purchased. The finished product…read morelooks great! Russ was extremely helpful during the entire project. We would definitely recommend Nu Floors. Dave & Donna

I would have given ZERO stars if I could - Nufloors on Springfield Rd in Kelowna was hired to…read moreinstall new LVP in my home. First, they delivered wrong flooring and tried to talk me into using it (four diff times) and then said what I put down my deposit on was discontinued. Samples were still on the floor weeks later! When I asked for my deposit back, they stalled and all of a sudden, a week later they managed to find enough. Then when they came to install it they damaged my kitchen counter top. The flooring installer pulled the dishwasher. I had paid extra for the plumber to do it (I live in a condo and it was required). They charged for product never used (matching T-molding and for moving my buffet and hutch which was already emptied and moved by friends), not to mention the extra charges for plumber. They have not accepted full responsibility for repairs to my countertop. An awful experience to say the least. I cannot in good conscious recommend them. DIY only.

very professional , great attention to detail over looking the other trades work , our kitchen…read morelooks great !

Did a great job and fixed our leak. Turns out it was caused by a kink in the previous hose, so…read morethey installed a new one and properly positioned the weight to prevent future problems. Now, their faucet is working perfectly again.

Our experience with Trufinity on a recent Poly-B removal can be summed up by four 'D's: Deceive,…read moreDelay, Deny, Dismiss. **Deceive:** We were quoted 3.5 days for the removal and install. When the crew arrived, Manager Sam Veach proudly stated we were in great hands and that the crew "had done hundreds of poly-b installs." However, the two technicians assigned to our project later admitted they were relatively new to Poly-B removal and had only done a "couple dozen" projects in their careers. **Delay:** Likely due to the lack of experience, the project stretched from 3.5 days to 6 days. When we called Sam on the morning of day 4 to ask when it would finish, he expected it to wrap that day, with a potential partial 5th day for finishing touches. Instead, by the end of day 5, water remained shut off to much of our house overnight, 12 tasks remained uncompleted, and a crew member informed us that due to scheduling issues, only one person was scheduled for day 6. Worried this would stretch into a 7th day, we called Sam again to express our deep concern. **Deny:** Sam first told us we were wrong about the single crew member scheduled for day 6, giving no context for why his employees believed that. He then claimed it was completely unrealistic to expect the job to be done in 3.5 days--despite Trufinity quoting us that exact timeframe during their initial site visit and scheduling. Sam insisted homes like ours easily take well over 4 days and that 6 days was not unusual. I called three other major plumbing companies who quoted this exact job; all stated 2-3 days is average for Kelowna homes of our complexity, with one saying they'd "never seen a Poly-B job take 6 days" and another saying 6 days is only appropriate for a mansion. Days later, another Trufinity manager admitted the project had gone well beyond normal length for this scale, directly contradicting Mr. Veach. Credit where it's due: after our call to complain, the second technician remained assigned, and a third, highly experienced tech arrived on day 6. The team of three finished all remaining tasks by 3:00 PM that afternoon. **Dismiss:** Throughout our conversations, our concerns were largely brushed off as "a part of the process." For a company claiming to provide "expert service with honesty and transparency," our experience was the opposite. We felt gaslit by Mr. Veach regarding the constantly shifting timeline and felt treated like just another number. Trufinity management did listen to our concerns multiple times and attempted to make it right by offering a discount on services. While we went back and forth on fair compensation, we appreciate the gesture. However, the compensation offered does not make up for a long, drawn-out, misleading, and dismissive process that caused immense stress. As such, we caution anyone considering Trufinity's services.

Excellent work done by this company, and they stand by their work and handle minor cutting…read morerevisions ( to fit a new stove into a counter) even 15 years after original installation. Very impressed

Excellent, transparent and very professional service from in house design to the install…read morecompletion. Very knowledgeable team. Dealing with Debbie, Floform in home designer consultant was a pleasure. I would highly recommend this team.

Very unprofessional service Did a terrible install but…read morewanted full payment for wok prior to being finished the job. The door could have killed someone in the state it was left Owner was rude Wont ever use this company again We had Creative Doors come finish the job they were excellent

Called Amanda at Legacy for garage door repair , she was right on it to get service guy in . Isaac…read morecome out with in a few hours , very professional , polite n did a great job ! thank you so much to Legacy Doors for looking after us . Christine Edge Kelowna BC