First, they forgot my scheduled appointment. I took the day off from work to be there, which cost me money. I had to call them to remind them. Someone came and didn't know what the work order was and had to call their office to confirm. Their employee was very upset at their office. They did half the job (2 hrs.) and told me I'd have to make another appt. to complete the job because they had to get to the next appt. I was shocked.
Scheduled another confirmed appt. I once again took the day off. Then, they called back on that day to reschedule. Finally a week later they arrived, again late to finish the job.
The workers are great, their H.O. Admin is horrible. I called to express my displeasure with the entire experience. They offered me what amounted to $10 dollars off my bill of $500 dollars.
If you want them to come when you've scheduled a time don't expect them to arrive on time or come at all. Two days off from work (lost $400) and a final bill that was measurably higher than what was quoted. I would think twice before using this service. read more
