I called this service when my fridge stopped cooling, with the potential of losing lots of food…read more Jack promised to come from 3 to 5. I asked him to come as early as possible. He called me back and came around 12:30 pm. He diagnosed correctly the problem. I bought the part myself and the next day he came and installed it. He also cleaned the condenser and evaporator coils to achieve better cooling and efficiency. I can highly recommend this service. No. I had never seen this gentleman before. This is a real review. George

I wish I could give these guys zero stars. I called 2 weeks ago to request service on my leaky…read moredishwasher. A service tech comes out the next day, says he can't find the leak, charges me $59.95 for the "service call," and leaves. The next day, the dishwasher leaks. This time I get the manager/owner Tony on the phone, who is rude and defensive that I complained having to pay the service fee without any repair being done, saying that "it's probably a leaky gasket" but "nobody carries gaskets on the truck." Before he hangs up, he says he would have to call his supplier for an estimate on the price of the parts and call me back to schedule a follow-up. That was 1 week ago and I still haven't heard from them. Basically they charged me $60, didn't make a repair, and pretended it was MY fault. This business is operating on incompetence and fraud.

My dishwasher wasn't draining. Quinton responded quickly and came to assess the problem. He did a…read morethorough inspection, determined the problem and suggested a solution Great communication. I highly recommend this service

Electric Dryer-Cannot recommend. Courteous yes Timeliness yes Diagnose yes Did not fix because he…read moredidn't pull the dryer out to check the flexible tube being clogged with lint. Charged the service and diagnostic call fee. Second appliance company came and did the diagnostic but also pulled dryer forward and used a long brush to clear the lint. Photos are second repair company not Empire.

Met with Brian to review our A/C issues at our restaurant. Extremely professional in all aspects…read more On time, fully equipped and very knowledgeable. The customer experience was "5" stars. I highly recommend him for your A/C needs

Had a fantastic experience with Brian today at Indian Harvest restaurant. His professionalism,…read moregenuine pricing, and helpful nature made the A/C and refrigerator repair smooth. Highly recommend his services!

Sidney came out quickly after calling him. Another vendor (not Sidney) had no showed me three…read moretimes, so I was pretty worried going into this. Sidney came when he said he would, which I very much appreciate. I originally requested the Dryer vent be cleaned because my dryer was heating, but not drying after I purchased the home only a few weeks ago. He came out to inspect my vents to see if there was a need for sanitization, and to clean the vent, and thank goodness he did. Not only did he find mold in my AC unit, but he found that the dryer vent was completely disconnected and taped off. He quoted me, got the parts, and went above and beyond any expectations I ever had. He and his team came out today and cleaned the mold, sanitized the vents, installed a purifier that will keep that will help keep my air clean, and also fixed the issue with the vent so I can finally use my washer and dryer again! He was knowledgeable, kind, and really worked with me throughout. I cannot recommend this company and Sidney enough. He'll take care of you - Guaranteed.

Said he put UV light in (lie) Could not find his cfm…read moremeasurement tool We trusted him and missed work and he missed three appointments. We spent a fortune and now have to get work done to correct his incompetence. Definitely do NOT recommend.

I am so happy with my new AC unit. Jim responded quickly when my AC quit. It was an old unit and he…read morereplaced it quickly. The price for a 5 ton unit was as good as the service. They cleaned up after themselves and it was a seamless transition. I now have an energy efficient brand new unit. Thank you!

I bought a deal from Angie's list a month ago. Every time I speak to Jim, he's in a hurry to hang…read moreup claiming that the part is on back order (for a full month???) Just asked for a refund on the deal and am moving on to a better company.

Repair technician Dave arrived shortly after I called for service to my refrigerator. He was…read morefriendly, patient, and knowledgeable. He diagnosed the problem and had it fixed in no time. Working with D and J was a pleasure. I have already recommended them to friends and will continue to do so.

05/ 2025 - Ktchenaid Dishwasher New Construction home…read more I had a leak in my dishwasher and contacted the company to schedule a service visit. They promptly set up an appointment, explaining there would be an $80-$90 diagnostic fee, which would be applied toward the repair if we chose to proceed. Travano came out to assess the issue. He was incredibly polite, professional, and made us feel confident in his diagnosis. He determined that a part needed to be ordered and assured us he would return in a few days to complete the repair. The price for the part was around $450 which seemed high for it all, the labor was more than the part I believe, the dishwasher we had was fairly new and cost $1,000. True to his word, Travano returned with another technician a couple of days later, and they successfully fixed the issue. As a bonus, we even got to enjoy a brief harmonica performance from Travano--an unexpected but delightful highlight! We're very pleased with the service and would definitely use them again.

Excellent, Efficient, and knowledgable service. Rochelle…read morewas on time, friendly she even delivered an installed the dishwasher parts in Sunday. Will definitely use this service for all future repairs. Five Stars!!

I contacted them by EMail and they responded requesting refrigerator model and other appointment…read moreinformation. LASER responded with an appointment date and thanked me for selecting them. They never showed up and their 800 number could contact them to see where they were for their appointed date. Absolutely no response to date. YELP's rating for them was totally incorrect.

UAC was recommended by a friend and we were glad we used his services. Had a major AC failure that…read moreour regular AC service company could not fix. Turned out to be a fried AC disconnect box. Company owner very responsive and made every effort to timely respond to our service request. He was knowledgeable and able to do electrical work install a new disconnect box and then checked our AC was operating efficiently. Pricing was very reasonable. Highly recommended, five stars and would call again.

Don't believe the good reviews!!!! Those reviews were left by his close friends, not real…read morecustomers. He was recommended by a family friend but even the friend said to tread carefully. Eddie from UAC uses the cheapest parts and materials, he is always on the phone!!! I was downstairs waiting for my AC to be fixed and I can hear him arguing with his girlfriend!!! Very unprofessional, he had an attitude due to the argument he had on his phone. I asked him a question about my AC and he just got up and said he would be back tomorrow because he was missing a part or tool.