1. Non-Surgical Orthopaedics, PC

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Carrollton, GA

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Non-Surgical Orthopaedics, PC

5.0 (2 reviews)
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West Georgia Spine Center

West Georgia Spine Center

3.0(2 reviews)
2.2 mi

I'm glad the person who gave a 5 to this business was thrilled about her experience…read more This review is not about the people who work there. I go there for acupuncture trying to do something about my severe diabetic neuropathy and the acupuncturist is absolutely top notch. The receptionist is also great. I'm writing about the facility itself. The building is absolutely not disabled friendly. There is handicapped parking at the front door and a wheelchair ramp leading up to the door. The door itself is a flimsy ancient aluminum type that opens to the outside. How is a person in a wheelchair supposed to open the door on a tiny porch which is barely big enough for a healthy person to stand? Then the wheelchair has to make over a threshold about 2" high. I walk with a cane and I can barely step over the threshold while trying to keep flimsy door open. The building needs an automatic door and a roll over threshold. The acupuncture clinic is on the 2nd floor. I have a very hard time walking and the stairs to the 2nd starts and ends by winding steps. The building needs an automatic chair lift as seen on TV to get disabled people like me up there with less pain. The restroom upstairs doesn't have any handicapped bars installed and the ancient toilet is tiny and very low to the floor making it very difficult for me and others with disabilities to get up. They need to install a modern, chair height toilet and handicapped bars upstairs. The building anchor business is a chiropractic clinic and it is on the 1st floor. The businesses on the 2nd floor rent space in the building. Again, I nothing to say about the people there. I'd have plenty to say to the landlord of the building.

I LOVE THIS PLACE!! The workers are all the nicest people and will actually connect with you not…read morejust send you to the next person. They have good quality equipment and each thing they do they explain why beforehand. The doctors are very knowledgeable and can alter what they do for what you need. I personally see Dr. Parker and he is amazing. Not to mention the awesome massage therapists they have that really helped my shoulder get back how it's supposed to be. I love this place and I would absolutely recommend it.

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West Georgia Spine Center
West Georgia Spine Center
West Georgia Spine Center

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Summit Spine & Joint Centers - Exterior view of a Summit Spine & Joint Centers clinic, showcasing our modern, welcoming facility designed for patient comfor...

Summit Spine & Joint Centers

1.8(5 reviews)
0.7 mi

Dr Gerald Chai DO is the best! I've only seen him twice so far but he treats me as a person! Not a…read morepatient and def not a number! Now SUMMIT as a whole? They have and keep the same doctors! I've been places that change drs every 2 years and like to rack my bill up. Not Summit. Same doc from 2 yr ago is same doc I saw today. He takes care of me so I feel he (and they) do the same for all. Like seeing a neighbor friend that genuinely cares about what I'm going thru.

When I called to schedule my new patient appointment, I specifically explained that Dr. Chai had…read morebeen recommended to me and that I only wanted an appointment with him. I arrived with all of my new patient paperwork completed, and my out-of-pocket cost after insurance was $150. I mentioned to several staff members that I was looking forward to meeting Dr. Chai. Despite this, no one told me I would be seeing a different physician. The doctor who entered my room did not introduce himself. When I asked about Dr. Chai, I was told that he does not work on Fridays. I later learned that the physician I had seen was Dr. Gayles; no one identified him to me during the visit. I found Dr. Gayles' bedside manner cold, dismissive, and rude. I did not feel that he took an interest in my concerns, and the entire appointment felt rushed. He told me that my previous medical history had not been obtained and that they would be starting from scratch rather than using my prior records. As someone who has dealt with chronic pain management throughout my life, I found this deeply frustrating. He also ordered imaging that I had recently undergone. I understand that a new physician needs to conduct an independent evaluation. However, I expected my medical history to be considered, my concerns to be heard, and my explicit request to see a particular physician to be respected. At a minimum, I should have been informed of the different provider before the appointment so I could decide whether to proceed. I will not be returning.

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Summit Spine & Joint Centers - Official Summit Spine & Joint Centers logo representing our network of interventional pain management and spine care clinics ...

Official Summit Spine & Joint Centers logo representing our network of interventional pain management and spine care clinics ...

Summit Spine & Joint Centers

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Non-Surgical Orthopaedics, PC - sportsmed - Updated October 2026

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