We have been coming to this urgent care ever since it opened year ago. Thankfully not that…read morefrequently, but often enough to get a good sense for the quality of service. The team is efficient and responsive. They provide good quality care and even when they are busy you get seen very quickly. There is a Harris teeter pharmacy and a target nearby which is convenient if you need supplies/medications. Street parking is sometimes tight, but there is a parking lot around the corner (if front of 7/11 and qdoba).

I think they keep advertised low wait times by only taking certain number of patients. Despite…read morebeing an "urgent care" I was turned away when I tried to walk in at 11 o'clock on a Tuesday because there were two other patients and only one provider. Really disappointed. The receptionist sent me to a Patient First instead. I will wait longer but at least they will see me. Given the reviews and how close Priority Care is to my home I was really hoping for more.

I'm so glad this facility is available. Every time I have had to go in there, they've been prompt,…read moreprofessional and very attentive to my needs. I injured myself at 4:30am. Woke up at 8 realizing I needed to see a doctor. They saw me right away, was able to do an X-ray on site, and come home with a treatment plan. It's good to have great medical care without having to go to the ER or wait days for an appointment.

I am not happy at all. Came in due to a fall yesterday so my foot is in extreme pain. I made an…read moreonline appointment for 11am. I arrived about 1045am. I did most of my check in online. The finished it when I arrived. I was taken back to the room about 1055am. My vitals were taken and I've been sitting in the room ever since. Around 12 noon someone came and apologized and said that the doctor would see me next. Well it's 1230pm and I still have not been seen by a doctor. Crazy thing is the waiting room was completely empty when I arrived. I'm assuming that patients must have been in all the rooms. This is just crazy. I've been waiting so long I might as well just went to the emergency room. I'm pretty hot, pissed and in pain. Wonder what time I'll actually be seen. I'll finish this review after the doctor comes in. Well doctor finally came in at 1235pm and wants to get an X-ray. So let's see how long it will be before that is taken. Ughhh Ok X-ray was taken at 1245pm. Now waiting for them to read it. I got out of there by 1:40. Thank gosh it was only a foot sprain. So I walked away with crutches and a brace. Not so sure if this place will be a first choice in the future considering I made an appointment online and still was here for hours.

This man, client is a decent place to get some basic stuff done, I visited four times over the last…read morecouple of years to get TB tests done for employment. Each time, the PA/NP has been pleasant and professional, and their layout is simple and clean. In spite of how to clean appointments, they've been consistently a bit late, but nothing too bad usually 10 or 15 minutes behind, and completely within the range I expect. This is not the place to visit if you have I need to see a physician, as not physician staffing, at least not regularly, and not the place if you need anything too advanced. If you feel the need to be seen by a medical professional for an upper respiratory tract infection, be evaluated for UTI and receive treatment, or have a small injury or infection evaluated, it's a great easy to get into option much more appropriate than the emergency department for these types of needs. As always, if you have a primary care physician, that would be way better, but these days it's the exception more than the rule for them to have drop in spots available.

I've been coming here for a while for infection and was always taken care .I went today with a…read moresinus infection fever and yellowish mucus . Hoping they would prescribe antibiotics to help get rid of it . I was told its not bacterial but we dont want it to get to that . But yet she wouldn't write me a prescription for the infection. I am beyond pissed off and miserable it was a waste of money and she was completely worthless ... not a happy customer I will be taken my bussiness somewhere else for now on. Worst experience ever!!

It's been awhile since I had to visit Patient First, but this was a nice experience. Compared to…read morethe last time I visited Patient First in Bowie, I had to wait all day. This time the wait was quick (I was in & out in a little over an hour) and I appreciate the tracker where I could see where I was in the queue of patients waiting. Everybody I dealt with from the individual who registered me to the nurse who took my height, weight and blood pressure, to the doctor who saw me, to the ones who took my x-rays, to the woman who administered my shot, everybody was very professional! I wouldn't hesitate to come back to this patient first again.

It wasn't the fastest but compared to other clinics in the region, it was clean and helpful.read more

I made a same day weekday appointment for 3pm. Checked in a little late (around 10 mins after…read moreappointment time, 310pm). I had to pay for services right when I checked in. I waited around 1 hour in the waiting room before being brought back, around 410pm. I waited in the back for about an hour before being seen by a provider, around 510pm. The motion sensor lights in the room literally turned off like 3 times because I laid there waiting for so long. I was seen by the provider for less than 10 minutes total. I wasn't in a rush to go anywhere afterwards, but if I did have plans after my appointment they would've been severely delayed. The front desk staff, nursing/ medical assisting staff and the PA seemed professional and friendly. Though the extended wait times with uncertainty of when I'd be seen rubbed me the wrong way. There wasn't a clear estimate given about the wait time, but I was told there were maybe 3 people ahead of me. I also overheard through the door something about how I was supposed to be seen before someone else, but "Oh well". That was the tipping point. Way too blasé, like it happens all the time, I guess? A suggestion is putting in a better system to avoid seeing patients out of order and causing others to wait longer unnecessarily? There weren't clear instructions given about what to do if symptoms persisted even after medication or other treatment options provided. Or possible explanations about why I had this problem. Just "Oh so this is what's happening, and here's some medication I can write for you. Okay, thanks. Bye."

I feel very confident when I say that your experience at most urgent care facilities SUCKS, but…read morethis one stands apart. They are quick to see you, are kind, provide updates on the length of time you'll be waiting, etc. They don't simply do perfunctory testing, but also examine you and make an effort to understand your symptoms. Wait times can be long but you go in eyes wide open on the length of time you'll be there vs. others where you'll sit in the waiting room AND the examine room for hours without any updates.

Very Professional…read more The lobby was very crowded but the appointment went smoothly and on time. The doctor was very thorough when making his diagnosis.

As of 12.24 |ExpressCare will now also test you for the FLU at the same time of your Rapid and…read moreStandard Covid test to rule out any chances you may have the flu (timely as many times the symptoms are all similar)

It seems as though these types of establishments are popping up all over. After receiving…read morenotification in the mail, I figured that I would try this new urgent care locale out. The ExpressCare is partner of LifeBridge. you know Sinai and Northwest Hospitals are under LifeBridge It is located in the same space that was once occupied by KFC/Taco Bell. In knowing this, I was slightly skeptical, I mean I knew exactly what that place looked like, how could they transform it to look even remotely inviting? Upon my initial visit, I was totally surprised from the open space, wood interior, columns, and iPod to sign in, this place was totally inviting. The staff were cool and helpful. The wait was pretty much non-existent. I mean, I really don't think that most fold know about this place yet. I'm not certain if they have physician's there, as I was seen by a PA. They are able to fill some prescriptions in house. There is an online system for future visits, and they will gladly forward your info to your general PCP. I think for what it is, it really can't be beat.

This is the second time in less than a year that Express Care has misdiagnosed me. I visited this…read moreurgent care around 8:30 p.m. after getting off work late and feeling absolutely terrible. Before going in, I had already taken a home flu test that came back positive. I also work in a hospital around many people with flu and COVID, so I knew there was a strong possibility I was sick with the flu. During my visit, the PA assessed me and stated that I "just had a cold." However, the next day I woke up feeling significantly worse, with body aches and a low-grade fever. I decided to go to a different urgent care for a second opinion, where I was tested again and confirmed positive for Flu B. Unfortunately, I can't attach the report to this review because the site would not allow screenshots, but I was still within the treatment window to receive Tamiflu, which could have helped relieve my symptoms sooner. I'm sharing this as a warning to other patients: if you truly feel something is wrong, trust your instincts and consider getting a second opinion. Based on my experiences, I no longer feel confident in the care provided here.

very professional and very polite Chantise was a great…read moremedical tech and made my visit very easy

I was sent to your due to a work related injury. The check in process is digital and fairly simple…read more No paper forms. The staff is efficient and communicative. The doctor was kind and caring. The facility isn't the most modern but it is sufficient. Parking is available across the street in the garage that they validate for.

Had the best experience here. Stopped in with no appointment on a Thursday night and I signed in…read moreand was seen within 10 minutes! Camer in for a rapid stew test. The intake was super quick and very easy. Thé doctor was so kind to a family outside in the hallway and had incredible bedside manner. Totally recommend and cannot thank them enough for their quick turnaround. Will definitely be coming back!

Came in with head trauma and head laceration. Was given no pain relief, not even a Tylenol after…read moreasking over and over. Did not recoeve my normal daily medications and no one seemed to even care to try to get them. Once it was identified that I was a recovering addict I was treated by staff like scum. I should have just stayed home and would have gotten better treatment. They are terrible. Also they left an iv infiltrating in my arm for hours til me, the patient noticed. DO NOT GO HERE

I literally cannot get a prescription refilled. I have messaged through the portal and called…read moretwice. No response. I will have to actually stop by I guess. I am so annoyed and will be finding new primary care

The front office staff took 30 minutes to run my insurance. My husband and I tried to locate our…read moreinsurance through our app, but we were told to reschedule because the process bled into our appointment time. No courtesy or grace was extended. Their actions do represent the care in AllCare or whatever they're called now.