I found Tom Dwyer Auto via raving reviews on Reddit and decided to give them a shot to try to…read morediagnose the source of my water leak. I also added a comprehensive exam (which they offered at a discounted rate) for them to look at my car as a whole and to let me know what things might need repair now and in the near future. They were able to see my car within a week of me reaching out for an appt, and they only kept my car for ~5 hours. They tried everything they could to find the source of my leak, but when they couldn't, they referred me to Liberty Water Leak, who was fantastic and found the sources of my leak and water damage within a few hours. With the comprehensive exam, they listed each item that needed repair and were not pushy AT ALL. They also answered all of my questions, yes... even the dumb ones. There was an oversight where my wiper cowlings were not installed correctly, so I did leave an honest review on SureCritic saying that I wasn't sure if I'd trust them with further repairs due to that mistake. Within a week of posting that review, the shop called me to apologize and discuss what happened. On top of that, they refunded me my entire bill. I understand now why Tom Dwyer Auto has such good reviews-- They genuinely care about their customers and producing quality work. I am grateful to have been treated with respect, not taken advantage of as a female, and for their determination to correct the mistakes made. Thank you again!

Excellent work and great service. Everything was done quickly and professionally. I can definitely…read morerecommend this place.

I have been taking my XC70 to the V Shop since before I bought it. They did my pre-purchase…read moreinspection and have been keeping the beast running since. Kyle is awesome at communicating. I get my statements via email. They keep great records - all the things they recommended during my pre-purchase are still on file and we have been working our way down the list! Yeah. If you have a Volvo in SW Portland, you should be going here.

Been here a few times. EVERY TIME they tell me it also needs this and needs that, even though no…read morelights were on and it drove fine. Finally, I went to another Volvo shop and no, it did not need all this extra stuff. They should rename this place "The Upsell Shop."

I have been using Matrix for everything from oil changes to engine repairs for four years. I own a…read morediesel BMW station wagon. They do fantastic work, are incredibly honest, and are great about communications. Also always so friendly when I call or visit in person. Best auto shop I have used in the decades of owing cars. Can't say enough good things about them

I've used matrix for several years for various European vehicles. They are top notch and have my…read morehighest recommendation.

I am extremly pleased with Rene at Hillside Imports! I had some issues with my VW Golf. I took it…read morein for a diagnosis at an eastside repair shop. They said I needed a new clutch and flywheel, and quoted $3,600, and wanted me to purchase the parts before schudling the service. Luckily I spent time asking other shops around town for quotes on this type of repair. Rene came back with the lowest quote by far. When I scheduled the repair, he did not ever request for me to prepurchase anything. I braced myself when Rene called me on the day of the repair. But to my surpise he said "we don't see anything wrong with this clutch". He test drove it, had another team member test drive it, and determined that any repair was unnecessary. I offered to pay him for the time and effort, but he would not charge me! In summary, Rene has earned my trust and will get all of my future repair business.

They were very helpful in conducting a pre-purchase inspection, helped me avoid a car that needed…read morelots of work!

I had a confounding electrical problem with my Fiat. They got it fixed right. I would not hesitate…read moreto bring my car back to Everett St Autowrks.

I have patronized many auto repair shops and mechanics in my life, and this one is by far the best!…read moreA dazzling gem in a sea of auto shops in Portland. This review is based on being a customer for over 8 years and having 4 different vehicles serviced at this shop. Customer service is amazing and the sales reps never pressure you in any way. They are honest, thorough and speak in lay terms for people (like me) who don't really know a lot about cars. Prices are fair and I love that you can schedule all appointments online. They allow you the option to drop your car off or wait for it... although the space for waiting is small. If you request it, they will order you a taxi ride to another destination in a certain radius from the shop. If you are looking for quality, honest repair work, then this is the place! I literally won't take my vehicles anywhere else.

I brought my car in for a repair service because my trunk isn't opening in the cold weather. David…read morewas excellent at helping me and when I shared a bulletin from the dealership and explained the trouble I was having in understanding where to take my car. David called the dealership, provided the vin and asked questions that I wouldn't have known to ask. Even though Pacific Car Care was unable to fix my car problem, David provided excellent customer service in helping me figure out what to do and where to go. He was great!

I brought my Lexus RX 450h in for a brake issue. The shop correctly diagnosed a known ABS…read moreactuator/pump failure and completed the repair. The work itself appears solid. The issue is how the pricing was handled. I was quoted roughly $3,600 for the repair. Before approving it, I had a detailed conversation with the owner about whether the repair made sense given the car's age and mileage. We discussed risks, costs, and whether it was worth doing. At no point during that conversation was it mentioned that a separate diagnostic fee would be added on top of the quoted repair. The final bill came to just over $4,100, including an additional diagnostic charge that was never clearly disclosed. I did approve other add-on work, but the diagnostic fee was not part of the original discussion or expectation. When a customer is explicitly asking whether a repair is financially worth doing, that is exactly when full pricing transparency matters most. I followed up afterward and asked to speak with the owner and gave them time to respond, but did not receive a return call. I've brought multiple cars here in the past, which is why I trusted them with this job. Unfortunately, this experience makes that trust harder to justify going forward.

Took another car to Dave's, my go-to Portland auto repair shop since our experience there several…read moremonths ago. Again, Dave couldn't have been better!! Found the problem causing an unusual noise, fixed it, sent us on our way -- AT NO CHARGE !! Dave is honest and competent, the only place to go in Portland.!!

Dave blew my socks off with service. I was stranded a few blocks away with a dead battery, I called…read morethe first shop that popped up man was I grateful to meet Dave. I skated down to the shop, he gave me a ride to my car and a jump, no charge. Also, he let me know I probably just needed a new battery as I prattled on about needing to changing out my starter/ alternator/ etc... I'm happy to report I'm back on the road and it's looking like he was right about it just being the battery. thanks Dave!

May car lost power near the shop and they got me in a fixed right away. I will go back.read more

I am new to town and was recommended this auto shop by a friend. As a woman, I always get nervous…read moreabout trying out a new mechanic, but Bradshaws was incredible. Their pricing is very reasonable. They sent a detailed recommendation on what to do and why they were recommending it as well as pictures if needed. It was incredibly thorough and I was able to verify on my own what they were saying made sense. They also spent time talking through their recommendations as and explaining everything in a way that was easy to understand. Their online recommendation and invoicing system made the whole process super clear. And I really appreciated how upfront and trustworthy they were. I will definitely be using them as my mechanic shop going forward. I cannot express enough how happy I am with the service I received!

I'll never forget my man Jason…read more I brought my Nissan Sentra 2014 in this week due to a sudden check engine light and to get an unpleasant noise under the hood looked at. All these problems surfaced after the snowfall not too long ago. Jason and team were diligent with their inspection and unfortunately it turns out I have transmission problems. I've elected to sell my vehicle instead of going ahead with a repair. Despite this I had a great experience. I particularly appreciate Jason for his professionalism, candor, and friendliness throughout the process

I had an alternator belt go out on me about two years ago. They replaced it quickly, no problems,…read morepain free. Two full years later the alternator belt goes again. It's on the street somewhere, nothing left, so we have no idea what happened...a rodent? Bad belt? Bad luck? Who knows. I don't drive this car much, so even though it had been two years, it was only about 6k miles. I brought it to them (limped in) and left it overnight since it was after hours. They agreed that they couldn't tell why it failed, but had a new alternator belt on it later that day. When I went to pick it up, I pulled out my credit card. He said "nope" and just shook my hand. It wasn't a lot of miles, but it had been two years, they had no belt to inspect and they still fully covered the work. I've never worked with an auto shop like that. If your biggest concern when choosing a shop is trust, these are your guys.

Completed an evap system assembly swap same day for me. Great service, and at a great price too!read more

These guys are amazing. I've got a rare car that is incredibly challenging to find parts for and…read morework on. They worked on it for weeks and completely fixed the problem. They also didn't charge me for the labor for most of the repair and only charged for parts because they hadn't fixed the issue yet. In the end the fixed everything and did a really good job. These guys have a great attention to detail and will not disappoint.