Warning: If you're considering living here, read this carefully.
My hubby and I have lived in this apartment for over 2 years we were some of the first tenants to move in, and trust us, we've seen and heard it all. This place has many issues.
Elevators: If you plan to live on the second or third floor, be prepared for constant elevator issues. They shut down every couple of months, making your daily life a nightmare, especially if you have groceries, pets, or mobility issues.
Balcony: The balcony wood is warping and wobbly, with screws sticking out that can cut your feet. The wood isn't sealed, which only worsens the warping and causes poor drainage. As a result, the units below have experienced water damage from leaks that originate from this balcony.
Leaks and Water Damage: We've experienced leaks in the closet and laundry wall, with water pouring from everywhere drywall wasn't even fully replaced after the damage. Buckets had to be placed under the dryer vent to catch water, which also damaged our dryer and wiring water was literally leaking out of the bottom.
Floors and Doors: Some floors are peeling up in spots. The doors to the laundry area fell off their tracks they were fixed once, but not properly. Just a few days after being repaired, I pulled the door open and it fell off the hinge again, almost hitting me in the head.
Air Conditioning & Windows: The A/C broke in the middle of summer, forcing us to pack up and stay elsewhere with our dogs. The windows are wonky so they close weird, the wall is separating where the window and wall meet, mold has started to grow in the seams. The maintenance just caulked over it without addressing the underlying water damage. We asked multiple time if we could get a mold test done and they always ignored that message.
Communication & Maintenance: Communication is terrible. They ignore messages or you wait days to hear back. Maintenance staff are friendly but clueless. We had a leak under the sink a month after moving in, and the maintenance guy couldn't find or fix it, insisting everything was fine until I pointed out the exact leak.
Walls & Fixtures: Walls are very thin, and the paint is matte So even water leaves a mark. Cabinet bottoms aren't secured properly they pop off easily, and the same goes for wall trim pieces. So watch your toes.
Management & Building Quality: We've asked multiple times to speak to a regional manager or higher-up, but our messages go ignored. This building was clearly built quickly and cheaply, and it shows. It's been a constant series of fixes and frustrations.
Summary: We can't wait to move out in a couple of months. This place is poorly built, poorly maintained, and the management is unresponsive.
I'm so over living here so I don't care anymore. I wrote a review before and management asked me to take it down but I'm not going to this time, people need to know the truth. I'm being completely open and honest And if any higher-ups want to reach out to us, please do. We've tried asking four separate times and received no response. I hope that other tenants are treated better and don't have the same issues, but ik they do because my friend also lives here. If you're willing to spend $1250 plus to live in a crappy build apartment then go ahead!! But you were warned.
Update!!! they were gonna take $200 off our rent for the damages from the mass leak in our laundry vent and it's been 2 months we moved and haven't seen a dime Because it's been "processing" the check. read more