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    Noel's

    3.0 (2 reviews)
    Closed 7:00 am - 5:30 pm

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    9 months ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.0(33 reviews)
    4.0 mi
    $$

    I would love to give Derek and Abran a huge shout-out for the outstanding customer service my…read morehusband and I experienced while trying to purchase a new washer. They went above and beyond to assist us today! Highly recommend!

    I cannot, in good conscience, recommend this particular Lowe's location. If I could give bellow 1…read morestar I truly would. Prospective customers would be far better served patronizing Home Depot, where the standard of customer service is demonstrably more attentive, responsive, and professional. As it stands, Lowe's has lost not only my business but also my confidence in its operational integrity. My concerns are not abstract but grounded in a deeply unsatisfactory experience involving an associate identified as Daniel. His conduct--especially as a current representative of the company--was markedly unprofessional and indicative of broader systemic issues within the store's customer service culture. A customer was left waiting an inordinate 45 minutes merely to receive assistance unlocking a secured display case for cameras. Such a delay is not only unreasonable but reflects a troubling disregard for basic service expectations. More concerning still was the associate's directive discouraging the use of the customer assistance button--an essential mechanism designed to facilitate timely support. This instruction is both counterintuitive and emblematic of a dismissive attitude toward customer needs. Lowe's must take immediate and substantive steps to address what appears to be a breakdown in accountability and professionalism among its staff. Without meaningful intervention, such patterns risk eroding customer trust on a broader scale. I intend to document and share this experience through formal reviews to highlight the deficiencies in service encountered, and I will be escalating this matter to corporate channels in the interest of ensuring it receives the attention and corrective action it warrants.

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    Noel's - hardware - Updated May 2026

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