I highly recommend to all my friends and family who have any physical therapy needs. Everyone who…read moreworks here is more than GREAT! Sydney & Craig are so awesome and I am so blessed to have had them during the recovery process after not being able to walk for 3 months... thank you again...

Had trouble navigating their site to leave a Google review so decided to use YELP instead. Kathy…read moreE. was my hand therapist for six months. She is experienced, kind, knowledgeable and patient. I would highly recommend her! Debbie

Please do NOT take your children here. My sister and her husband brought my 9 year old niece here…read morefor a few months. I would also help out and bring my niece to some of her sessions. Sadly, ACES is run by lazy, incompetent staff and management. We would show up for our scheduled appointment and they would look at us like a deer in headlights. So many scheduling problems. It seems as though the staff is there only to collect a paycheck. They are not at all invested in the wellbeing of their clients. My niece was spoken to and treated like a pet dog and not a human being. Needless to say, my sister pulled her niece out of this program.

We have using ACES services on and off for the last four years. Our son is diagnosed ASD autism and…read morethis is why we seek ABA services through ACES. We have had both good and bad experiences with ACES. In general they are very much like other similar services that offer "behavioral" therapy services. It is tough to sum up our experience in a review of this nature but I will say that you may or not get a great therapist to work with your child. Every child is different and every therapist is different. I think the key to success is to find one that matches your child well and to not be afraid to voice your cares, concerns and opinions the supervisors and BCBAs. I feel that ABA consulting firms in generally realize that ASD and autism are popular, revenue generating disorders and that they have found a niche in providing services for families. Bottom line, ACES have been good for us, not great. I realize this is the fist review for this company, and as time goes on I will most likely update and revise my review. Take your time but not too much time. Your child's success is the most important thing, just remember that. If things are not working for you, seek out more in life and what people have to offer. Do not settle on a therapy services just because they are the only ones offered in your area.and if they are, don't be afraid to speak your mind and tell them what you are looking for, for your child.remember that they are working for you and not the other way around, you should never feel like you are privileged to have their services. They should feel privileged to be your client, and should treat you as such, always.

NOT RECOMMENDED AT ALL... this pseudo-PT service will charge your insurance and you as much as…read morepossible for no reason milking it as much as they can. Therapists limite themselves to give you some rubber bands or have you do couple of exercises and then they call it "specialized" therapy to post 4 or 5 different charges for a 20 minute appointment. VERY UNPROFESSIONAL!

Nice place, at first it was so/so. Then after being there you realize they do really care. Mixed…read moregroup of employees, very nice. Visits were worth going here. My whole view on things changed, for the better. I would go back here if needed.

If you ever find yourself needing inpatient rehabilitation, this is the place you want to be…read more I stayed at Virginia Mason-Franciscan Rehabilitation Hospital following surgery, and this experience played a major role in my recovery. This rehab hospital gave me a safe, calm, and genuinely caring environment to heal physically, emotionally, and mentally as I adjusted to changes in my function and prepared to return home. What stands out most is the people. Every person I interacted with, from front desk staff to nurses, CNAs, therapists, doctors, and case managers, treated me with empathy, patience, and respect. I never once felt rushed or dismissed. I felt cared for at every level. My occupational therapist, Beverly, was phenomenal. She brought incredible energy to each session, explained what was happening with my body, and used a wide range of tools and exercises to help me regain function. More importantly, she made it feel safe to try, adjust, and try again. Hiro was my main physical therapist, along with others including Alicia, Stephanie, and Annie. Hiro has an exceptional way of helping you feel relaxed and supported, even when the work is challenging. Physical therapy sessions felt encouraging rather than intimidating, and I gained real confidence in my balance and walking because of his approach. Dr. Wang and Corrine managed my medical care, and I always felt listened to and supported. My speech therapist, Abby, was also outstanding. Her work focused on real life transitions and helped me think through what life would look like after discharge. It felt like return to life therapy, not just speech therapy. My case manager, Lindsay, made the discharge process smooth and stress free. She coordinated appointments, handled details, and ensured everything was in place so I did not have to worry about what came next. The nurses and CNAs were exceptional. Names I remember include Bridget, Shane, Kristen, JoJo, Sarah, Courtney, Daryl, Anne, Rachel, Albert, and Ebony, along with many others who showed the same level of care. Their support was personal, attentive, and deeply human, which made a meaningful difference during a vulnerable time. The facility itself is excellent. I had a private room that supported my healing and gave me space to practice independence. The rehab gyms are outstanding and well equipped. The food also deserves recognition. It was genuinely good, and nutrition is clearly treated as part of the recovery process. I also want to thank Julee at the main desk, who was consistently kind and welcoming during my early mornings and helped me ease into each day. This hospital gave me the space to rest, recover, and rebuild. If I ever need inpatient rehabilitation again, this is absolutely where I would want to be. I am deeply thankful to everyone at Virginia Mason-Franciscan Rehabilitation Hospital for their care, compassion, and support.

It was a great stay for me to be cared by so many caring people at Chi Franciscan Hospital! From…read moreDr. Wang, to my nurses Victor, Beg/John & Amy, My Case Manager Sutela, my therapist Kiana, Kimberly and my Occupational Therapy Robyn the receptionist on the first desk you enter the property, they are all very nice and you feel the love and care for their patient. Thank you so much for making me feel so welcome and care. Violeta Gerella

Physical therapy is costly, they will send you to collections despite having a payment plan set up…read morewith them that you have been actively paying on. Do not reccomend receiving care from them.

The actual therapists are great. The billing is terrible! Left card on file and am being billed for…read moreextra visits. Calling the billing department is like pounding your head against the wall. My suggestion would be to pay at each visit as opposed to leaving them with your card.

A standard long wait time and it is super cold in the waiting area and offices. The people aren't…read morevery engaging or comfortable they do not kindly care about your needs. I would only recommend this place if you are in dire nees