The staff at the Clovis Branch is World Class. However the customer experience issues with this CU…read moreis their reliance on 3rd party outside contractors for nearly all financial functions. Their website display and "general" function is one of the best in the industry. They enjoy a 4.0 5 Star customer rating compared to other local CU that are at 2.0 to 3.8. If this CU would hold their outside contractors to a higher standard of competence and service, they would be the Little leader in the industry.

I have been a member of PSCU since 2006. The staff is amazing and customer service focused for all…read moreyour banking needs. Megan has advised me on many financial matters. Ashley & Gina are the most valuable subject matter experts I have encountered in my financial endeavors. They always greet with a smile and personal interest to all the members. I highly recommend PSCU for your financial services. PSCU is a great asset to the financial industry and community.

Totally changed their online banking and it sucks!! My…read moredaughter's account, my money market account, and my 2 savings accounts ALL just merged together with my checking account. All my passwords changed and when I contacted Golden 1's live chat, I waited for an hour and a half before someone talked to me!! Told them to take my daughter's account OFF! The answer was, "there's the option to block it so you won't see it". WTF?? Told them "NO! IT NEEDS TO BE TAKEN OFF"!! So that's their new so called look that's going to make my banking easier!!! By merging my accounts (and my daughter's account that doesn't belong to me) together? When I logged in I saw my daughter's account balances and transactions, she didn't even get a notification that someone had just accessed her account. GOLDEN 1 YOU FUCKED-UP!! I'LL BE CHANGING BANKS!!

Horrific lines, terrible incompetence. I do Not recommend. I checked my online accounts to find my…read moreCertificate of Deposit had disappeared. They had placed it in another account! Then they told me that it was my job to see if it was back in my account. Btw, it's still not showing up in my account.

What a joke. I have spent most of this morning trying to get a live person for possible credit card…read morefraud and all you get is an automated system that doesn't understand. No problem, call the nearest branch, which is over an hour away from me and there is no answer. I have a ton of airline miles to use and then this card is cancelled.

The understaffing is not the issue with the employees or the bank in Madera itself. This is an…read moreissue all over every Bank of America as they don't care about you as a customer and can save money understaffing locations. Forcing you to use their online banking systems and saving money on wages and payroll taxes and insurance. This is Bank of America corporate that is telling you we don't care if you wait in line one hour because your time doesn't mean anything and we don't value you. If you are unhappy with the bank take all your money to a bank that wants it and cares about customer service.

Shame on this Wells Fargo Bank. It literally took almost one hr to cash a check. Apparently ALL…read morethe employees have to put things away in the back. The line was so long with one employee cashing checks who said "Everyones just going to have to wait." Never ever again.

solo una cajera abierta con una linea de más de 10 personas…read more long lines with only one teller open

A charge that was not mine and this bank closed my card. Then I ask to have it rushed to me but it…read morewas not and now a week later I am still waiting on debit card and my account is overdrawn because I cannot put money in bank as I am working during business hours and atm is only way for me to deposit. Incompetent and they are unwilling to accommodate.

I really enjoyed the help and assistance I received at the beach on Herndon and Fowler in Clovis…read more Their customer service was way better than the help at the branch on Shaw and Fowler.

Great staff. Very friendly, helpful & professional. Great experience from a small town big business…read morebank.

From the owner: Community West Bank has full-service Banking Centers across Greater Sacramento in the north,…read morethroughout the San Joaquin Valley and extending west along the Central Coast.