The location is nice. It was once a bank. The front desk staff is nice, especially a young Native…read moreAmerican woman. Doctor Rumbaugh is great. But the administration of this place is rotten to the core. You must wait 2 hours or more. You must check in (filling out forms) using your own phone or device. That is a violation for the HIPAA compliance with respect to privacy of personal information. The office does not provide alternate devices. I had to insist on paper forms. They said it is a new policy. If you don't agree to fill out forms online, you will be rescheduled. It's a waste of time and resources. There is no consideration for elderly, hearing impaired, people in genuine pain from degenerative spinal injuries or stenosis. With privacy concerns, blatant HIPAA violation, and no alternative traditional paper methods, they place every obstacle in your way. Meanwhile the hard seats in the waiting room kill your already aggravated radicular pain shooting down your legs. There is very little compassion with management. Executive management is in El Paso, TX. There is no direct way to contact the good doctor. During this injury, I am unable to drive. I got assistance to drive me 2 hours to this appointment and they wanted to cancel at the office. This is worse than inconsiderate. This place is disgusting. Avoid at all costs. And report HIPAA violations to HHS and via any complaint process.

I've been a patient at Interventional Pain Associates for just over a year, and I genuinely can't…read moresay enough good things. Before I found Dr. Raiten, I'd been dealing with severe, debilitating pain while every provider I was seeing made me feel like I was being dramatic and it wasn't that bad. That is an incredibly isolating experience, and if you've been through it you know exactly what I mean. Dr. Raiten was able to figure out what was actually going on at my first appointment. He caught something rare that everyone else had completely missed because he actually sat down and took the time to listen to me. That led me to get specialized treatment out of state that has made my life immeasurably better. The procedures have always gone smoothly, and follow ups with his PA Maria haven't been rushed. I am able to trust everyone at IPA, which isn't something I say lightly given how long it took to find people who actually took me seriously and listened.

I had an incredibly unprofessional and unsafe experience at Interventional Pain Associates with Dr…read more Joshu Alan Raiten. I was scheduled for a cervical epidural steroid injection. Because I have complex structural cervical disease (including disc disease and loss of lordosis) paired with a hypermobility disorder, having a needle placed near my spine is a high-stakes, terrifying procedure.The clinic told me to take 5mg of oral Valium, which did not manage my severe anxiety. When I expressed in the procedure room that I was terrified and did not feel safe to proceed, the medical assistant completely dismissed me and told me I was "freaking out." To make matters worse, while discussing options to reschedule, Dr. Raiten began making completely inappropriate jokes about controlled substances, referring to Xanax as "Post Malone drugs."Instead of showing basic physician empathy or discussing proper clinical options like IV twilight sedation, the doctor and his staff chose to mock and minimize a vulnerable patient during a high-stress medical encounter. I had to walk out of the procedure to protect my own safety. Patients with complex spinal issues deserve compassionate, trauma-informed care--not to be ridiculed by their treating physician. I have filed a formal complaint with the New Mexico Medical Board. Avoid this clinic if you expect professional or empathetic care...

Let me start with I have never given a bad review or any review for anything in the past. I feel…read morecompelled to share my experience. After a few visits the Dr indicated that custom orthotics could help me. The price would be over $600 I told him I could not afford it. He suggested the front office could research it through my insurance to see if it was covered. They agreed to do so. They called me a few days later and said I was in luck! My insurance agreed to pay. They scheduled me an appointment and ordered my orthotics. A few months later I received a bill for $670.00. plus a bill for $90. fitting fee. I was told to contact a billing agency in NJ since his office does not take care of this. The agency was very nice, but there was nothing they could do. They told me they suspected I would be calling since they had told the Dr. office this was not covered. I then called my insurance who had a record of the call from the Dr. office telling them it was not covered. I called the doctors office back they said this was my fault, I should have double checked my insurance. Even though this was their fault. I offered to split the bill. They said absolutely not. It amazes me that a professional business would not own up to their mistake. We have all had such an awful year ,(I had to close down part of my business) I am only asking them to do the right thing.

Waited two weeks for an appointment there was to be surgery on the feet that when I got to the…read moreoffice waited in the office 25 minutes to be told that the person in the front had scheduled it wrong and it was an office visit this place is incompetent and never use it there are much better options find somewhere else

I went to Dr. Esparza when I had sciatica and back pain back in 2021-2023. The muscles in my back…read moreand thighs were so tight. They felt hard like concrete! Dr. Esparza and his PA treated me with lidocaine trigger point injections, which loosened my muscles immediately. The injections relieved the sciatica and back pain within an hour and the relief lasted weeks. I did my part with weight loss, physical therapy, and daily swimming in addition to the injections, so my sciatica and back pain went away within a few months. Whenever I got a flare up, the office welcomed me back for maintenance injections, as needed. I highly recommend treating back pain and sciatica with Dr. Carlos J. Esparza!

I was diagnosed with colon cancer a year ago. Dr Esparza was my surgeon of choice because he made…read moreme feel at ease and in good hands. The surgery went well and I credit Dr Esparza with saving my life. I just had my one year "after surgery" colonoscopy today, i was clear and incredibly happy. I would recommend Dr Esparza to friends and family.

The check-in women and "administrator" are literally LIARS and frauds. This stupid one, and you…read morecan't make this up, CHOSE to not check my wife in because, after waiting in line, she would have been "one minute late to the appointment" and thus cancelled the meeting, trying to get my wife to reschedule. When confronted, she was all "well you should have been here 15 minutes early". WELL WHY DON'T YOU STUPID PEOPLE MAKE THE APPOINTMENT 15 MINUTES SOONER??? Then they tried to get spicy but changed their tune REAL, quick when I started recording the conversation. They even admitted that even one minute late, we were in the arrival grace period, but instead of doing the right thing, they decided to try and bully my wife because "they're never wrong". Then they tried to throw the PROVIDER under the bus. So I said, "Why are we even taking to you, then. Go get the "provider" but you could see in their eyes they got caught in an outright lie. EVEN WHEN THE PROVIDER WAS LATE THEMSELVES!!!! These mentally handicapped liars even brought in the person scheduled after her EARLY , and refused to give us that patient's spot. You know, like intelligent people would have done. IF YOU CAN'T TRUST THE SIMPLETON FRONT DESK, HOW CAN YOU TRUST THE MEDICAL PEOPLE? I am never going back there. If you value good medical treatment, I would avoid this place like the plague.

Excellent caring professional staff. Everyone is very good at what they do. Front desk people all…read morework hard to make sure you get seen promptly and that all your needs are met. The Medical team is truly exceptional. I'm very grateful for Dr. Renaldi's excellent medical care.

Are you living in pain, so was I till I made an appointment with Dr. Peets and staff .. I am going…read moreto say this once visit this Dr. for all your Stem Cell Questions .. the treatment is well worth the visit.. you can thank me later.. Get rid of your pain call and make an appointment now. I give NM Stem cell therapy Two Thumbs up high because I can move my arms pain free .. Call now

From the owner: NM Stem Cell clinic can help if you are suffering from back pains, knee pains, ankles and shoulder…read morepain. Regenerative Medicine in New Mexico

I was referred to Dr. Poon by word-of-mouth. I have had chronic knee pain and have had routine…read morecortisone shots for years. Dr. Poon performed a RFA on my knee in August and the pain has not returned. I have full range of motion and do not need my brace anymore. I did have to come in for more than one apt, but Dr. Poon explained the procedure process to me in detail so that I would understand. Every time I have called or come into the clinic, the staff is friendly and helpful. I read the previous bad reviews and have to say that I believe them to be unfounded. Anyone with CHRONIC PAIN is willing to put in the work to be pain free. I will gladly do anything Dr. Poon recommends if it will continue to alleviate my pain.

They failed to file insurance IN NETWORK. Because of their error, they try to collect from the…read morepatient. The insurance carrier will not pay for a non-timely claim, and the insurance contact says that in THAT case they may NOT bill the patient. However, they are trying. Their service is NOT worth the aggravation. I verified they DID NOT file insurance, and yet they get aggresive iin violation of their insurance contract. When first billed for everything I notified them they had not billed the *primary or *secondary insurer. No Response. Yet, in spite of their error, they are trying to collect. The insurance company said they can not bill the patient if they fail to file timely. That's THEIR contract

Horrible customer service, avoid if possible. No one seems to care, I needed a simple refill and…read morethat is more than anybody can seem to handle. I just want my blood pressure medication. I'm not drug seeking. Why can they not refill my blood pressure medication?

Staff at the desk is friendly. Communication with the…read more doctors, not so much, especially when they tell you one thing and put another on your chart. Attempting to reach them later gets you an attitude even if you're in distress. This is one of several issues with Presbyterian emergency and urgent care services, at this point you'd have to drag me in. I'm going somewhere else, I don't want to have to worry about if they actually care.

Omg!! We were at the ER for 16 hours. He had an infected sticker in his middle finger. They did…read moreX-rays and a ct scan and pushed antibiotics and pain meds. It took forever to get the results back. When they did we were discharged and they told us to make an appointment. Because of the holiday, here it is Tuesday and still no help. Today we went to 5 different offices, the hospital, the ER, theWound clinic The ortho guy the wound guy And back To the er and finally got an appt for 4 days from today. I am totally PISSED!

Dr. Tarun Sabharwal, who recently began working at the ER department in May, is a dangerous man who…read moreshould not be allowed to treat our most sick and vulnerable. Dr. Sabharwal (42) has a long history of dating young, vulnerable women in their twenties. He has a documented history of stalking, harassing, threatening, and abusing his past partners. He was previously arrested for stealing his 21-year-old exe's car, resisting arrest, and is currently being sought for the theft of this same exe's dog. This man has worked at least 5 hospitals in the past 10 years all across the country to avoid being caught for his misdoings. He is manipulative and dangerous, and should not be working in a position of power in a medical setting. I urge you to avoid this man at all costs to protect your own safety.