1. NM Pain Center

    1. NM Pain Center

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    Rio Rancho, NM

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    NM Pain Center

    2.0 (6 reviews)

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    Michael R Pincus, DPM

    Michael R Pincus, DPM

    1.8(4 reviews)
    1.9 miWestside

    Let me start with I have never given a bad review or any review for anything in the past. I feel…read morecompelled to share my experience. After a few visits the Dr indicated that custom orthotics could help me. The price would be over $600 I told him I could not afford it. He suggested the front office could research it through my insurance to see if it was covered. They agreed to do so. They called me a few days later and said I was in luck! My insurance agreed to pay. They scheduled me an appointment and ordered my orthotics. A few months later I received a bill for $670.00. plus a bill for $90. fitting fee. I was told to contact a billing agency in NJ since his office does not take care of this. The agency was very nice, but there was nothing they could do. They told me they suspected I would be calling since they had told the Dr. office this was not covered. I then called my insurance who had a record of the call from the Dr. office telling them it was not covered. I called the doctors office back they said this was my fault, I should have double checked my insurance. Even though this was their fault. I offered to split the bill. They said absolutely not. It amazes me that a professional business would not own up to their mistake. We have all had such an awful year ,(I had to close down part of my business) I am only asking them to do the right thing.

    Waited two weeks for an appointment there was to be surgery on the feet that when I got to the…read moreoffice waited in the office 25 minutes to be told that the person in the front had scheduled it wrong and it was an office visit this place is incompetent and never use it there are much better options find somewhere else

    Presbyterian Medical Services - Front of office

    Presbyterian Medical Services

    2.1(9 reviews)
    1.4 mi

    Excellent caring professional staff. Everyone is very good at what they do. Front desk people all…read morework hard to make sure you get seen promptly and that all your needs are met. The Medical team is truly exceptional. I'm very grateful for Dr. Renaldi's excellent medical care.

    The check-in women and "administrator" are literally LIARS and frauds. This stupid one, and you…read morecan't make this up, CHOSE to not check my wife in because, after waiting in line, she would have been "one minute late to the appointment" and thus cancelled the meeting, trying to get my wife to reschedule. When confronted, she was all "well you should have been here 15 minutes early". WELL WHY DON'T YOU STUPID PEOPLE MAKE THE APPOINTMENT 15 MINUTES SOONER??? Then they tried to get spicy but changed their tune REAL, quick when I started recording the conversation. They even admitted that even one minute late, we were in the arrival grace period, but instead of doing the right thing, they decided to try and bully my wife because "they're never wrong". Then they tried to throw the PROVIDER under the bus. So I said, "Why are we even taking to you, then. Go get the "provider" but you could see in their eyes they got caught in an outright lie. EVEN WHEN THE PROVIDER WAS LATE THEMSELVES!!!! These mentally handicapped liars even brought in the person scheduled after her EARLY , and refused to give us that patient's spot. You know, like intelligent people would have done. IF YOU CAN'T TRUST THE SIMPLETON FRONT DESK, HOW CAN YOU TRUST THE MEDICAL PEOPLE? I am never going back there. If you value good medical treatment, I would avoid this place like the plague.

    NM Pain Center - painmanagement - Updated July 2026

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