When it comes to cd jukebox repair, this guy is awesome. Fixed my player and had it back to me in a week. Jukebox sounds great! Other comment, complaint on here, even shows their willingness to help and honestly doesn't make owner of NK Retro look bad at all. Sounds to me like customer messed up and NK Retro was still will to help. read more

I have a old Japanese slot machine, a Pachislo that is hard to find parts for and when you do, they come at a kings ransom. My stop reel board does not work. It's pretty weatherered. I was perusing ebay one day and there was an ad for stop board repair. Cha Ching! I ordered that right up at the super low cost of 49.99 plus i have to pay for shipping. I mail my board off and about 1 week later, voila, my board is back with aboslutely no information on what has been done to it, if it works, or anything. Not even a thank you for your business. Being as I trust my ebay folk, I went ahead and left the 5 star feedback. About 2 weeks alter I go to put the board in and previous to me maliing it off, at least one plug where it goes to the board is not working, this i know. I plug the board into my machine and voila, does not work. I examine the plug i was speaking of and not only is it still loose, there is 1 wire soldered to it. 1. I examine another plug and its loose. I do the right thing go back and email Mrs. Nick, and this is what I get back: When you sent it to me, someone had messed with it and soldered both power leads together. I put that jumper on, as the trace for your power was shot and without the wire the board was dead. I didn't charge anything for that, which would normally be an extra charge as someone, who didn't have soldering knowledge had altered it. I'd be happy to check it out, but it will be at a cost. It may also not be repairable as the power lead was not in good condition when I received, just FYI. It was also thoroughly tested in a machine and functional when it left. Your feedback said perfect, so you left that before trying it? That seems odd.... Let me know. Thanks, Nick Wow first and foremost, what a favor you did. You crappily soldered one wire to my board and called it good. You have probably messed it up furthur. Here is my letter that prefaced his: Hi. I purchased the board repair from you. I just plugged it in and it is not functioning. Now, all 3 stop reel lights are lit. Upon inspection to the best of my ability, the 2 prong plug that now has the wire soldered to, it is very loose as well as the last plug in the row as pictured below. I am hoping i can send it back and have it fixed properly? After her reception of the above letter, this is what I got back: New message from: nk_retro (1,135Red Star) Ok, and next time I get someone's board that has been altered I will definitely not go out of my way to fix it. I will send it back and refund the service. I did you a favor and now your mad.....I will sleep just fine tonight. All you had to do was be truthful and I would have helped.....but I know my repair was good as I over test everything! I take extreme pride in my work and know what I am doing. Have a great evening, And I will block you so that you don't accidentally make the mistake down the road and accidentally purchase anything from me. Thanks, Nick Really? Is that how you treat people. I was very polite and you come back and imply that I am a liar? I have nothing to lie about. I never said i wanted anything for free. I guess when you work at office depot and make junky wages and have to resort to ripping people off for soldering one wire, I should take it easy on you but I wont because you called me a liar. You have alot to learn about customer service. Its all about the consumer, Mrs. not the retailer. My recommendation, do not use this service as you will just get excuses. Not worth the time or the money. I could have saved 49.99 plus shipping and broke it myself. read more