I worked with Micki on a Mediterranean Cruise including the flights to and from Europe including a…read moreshort stay in a hotel and all the necessary transfers. I was very pleased with the attention to details and her expertise supported by her knowledge experience and understanding my needs. I would definitely recommend her for any travel needs or advice.

My daughter and I had a very nice experience working with Micki King. She was kind, professional,…read moreand quite knowledgable. She emailed us all the information we needed for Great Britain and stayed on top of our reservations. It was a pleasure working with her, and we would definitely use Micki's services again as well as recommend her to friends . Roseville Travel is lucky to have her in their employ!

Susan Bruno knows the business, and even if you think you can find a cheaper/better flight or…read moretravel plan on the internet, think again. Susan makes it so easy; she works with your timeline and budget. Again, we are really satisfied with the level of service and expertise at Executive Travel Center.

Arik is Amazing! He help us book our trip to Canada with the best hotel in Toronto. He researched…read morethe HOT spots for us to visit with spectacular views. We got excellent customer service taking us to the airport and back home. What more can you ask for? VIP service!!! Arik is all hands down the BEST travel agent!!! Thank you so much!

First class service, with attention to detail! Efficient and friendly. They do it right, the first…read moretime!

While I have worked with many travel agents over my 20+ years in the Entertainment Industry, I can…read morecategorically say that I've had no better experience than with Nick Hammond at Exquisite Travel Group. From the second we were introduced, he made himself completely available to us, and our many inquires. He asked thoughtful questions to find out our "musts" and "must nots" and "dream/wish list" items during a vacation (in this case, our honeymoon) and gave us multiple unbelievable options - in multiple price ranges. In the end, he found us the most fantastic deal on a brand new all inclusive resort that not only hit every one of our "musts", it even included a bunch of our wish list & dream items we never thought an all inclusive could have! The icing on the cake? a steal of a price! He also coordinated items we never would have thought to ask about - all of our transfers, excursions, he's even helping connect us with the concierge at the hotel in advance to set up special "us" moments during the trip. He even made sure to book our flights in an upgradable fare class so we can be in first class for our flights! I figured (as it's been my experience with travel agents in the past) that after we booked, that's the last we'd hear from Nick. Wow, was I wrong. He checks in with recommendations, and to see if we have questions at least once a week. This level of service from Nick & Exquisite Travel Group is unreal, and frankly unheard of anymore today. We haven't even gotten to GO on this trip yet and I'm already excited to plan our next adventure with Nick. Nick & Exquisite Travel Group: We cannot thank you enough for all of your amazingness and we look forward to a long travel friendship - we'll be referring every single person we know! If you're looking to book your next trip, RUN do not walk, to Nick and Exquisite Travel Group!!!

Loved our personal butler! Shonne Elgin did an amazing job helping us book my birthday cruise to…read moreAlaska. I specifically wanted to go on a small cruise ship and she enthusiastically recommend Silversea Lines, which I'd never heard of. With only 350 passengers, this was a fantastic, luxury cruise with our every need catered to. It was amazing, all inclusive, and my husband, a first time cruiser and skeptic, loved it! Lucked out and had good weather taking wonderful shore excursions whale watching, hovercrafting to a glacier and flying in a float plane to a lodge where we feasted on fresh Alaskan Crab. Shonne was very professional in booking our cruise, hotels, airfare and helping with special requests. Couldn't have done it without her. In fact, she even pulled some 'strings' to have the Vancouver Symphony play an outdoor concert on the Vancouver Waterfront when we disembarked just to celebrate MY birthday. Now that's a GREAT travel agent. Highly recommended!

From the owner: Experience Makes the Difference!read more

Jeff was super helpful and great in helping me get settled with my TSA pre check. Explained…read moreeverything amazingly well and was very thorough. Highly recommend Jeff and his team!

What a lovely business! I found my experience here to be hospitable and expedient. I was utilizing…read moretheir TSA pre-check services here. I would certainly recommend them for this and will also consider using them for travel needs in the future.

Sarah put together the most amazing honeymoon for my husband and I on very short notice and it was…read moreflawless. We visited Thailand and Bali and everything went very smoothly. From flights, to drivers to greet us when we landed to beautiful hotels, we were well taken care of and felt completely safe in counties we've never been. We'll definitely be going through Fab Fares in the future and using Sarah.

From the owner: We specialize in international destinations, cruises and group travel.read more

CASABLANCA EXPRESS …read more... I encountered two employees...Jeff(first) and Julio (second) if I would've encountered the second employee first, Julio, this would be a 5 Star rating.... Let me start from the beginning... it is SO HARD to get in contact with a live representative (no matter what time you call). The recording says to email (you'll receive a response in 3 business days)--no one gets back to you; or go on the website (and chat with to a live agent) ... live agents ARE NOT available in the chat feature online AT ALL no matter what time you try. I tried Calling a few times throughout the day being on hold over 30mins and not getting anyone... Today I thought I was LUCKY, someone named JEFF picked up the call after I was Waiting 22minutes! I thanked Jeff for picking up and explained how difficult it had been to get ahold of a person. I told Him I had two matters to discuss...I began explaining the first matter ... i submitted my activation online which told me i would receive an email with the tax form and when i went online it wasn't linked to my account he told me to login and i can print the form he put me on hold as i logged in (which was unnecessary given i waited 22mins and we were only on the call for 3mins at this point) I logged in and told him there was no option to print he instantly said 'let me transfer you' didn't wait for a response and i wax Transferred to a voice mailbox (mind you i told Him i had Multiple things i called About). I tried Calling back a few times and finally got ahold of someone else, JULIO... i explained My frustrations with Julio and he assured me my experience would not be the same. He was right!!! He was able to help me and went above and beyond!!! He answered all my questions, sent me the tax deposit forms and was completely amazing!!! There should be more JULIOS in this business!!! He put customers first!!!! Thank you Julio!

I saw their booth at a local fair. They had computers set up to put your information into to "win a…read morecruise." What do you know, they called and said I won a cruise! As other reviews below state, you really have not won a cruise. They call and tell you that you have to come and attend their 90 minute hard sell pitch, where they try and sell you a multi thousand dollar "travel agent package." Read the ample other bad reviews for this place - do yourself a favor and google them and see what Reddit discussions say. Don't trust me, do your own research. :)

Carol was consistant in giving us inaccurate information regarding our cruise to New Zealand via…read moreSydney. The worst of the experience with Carol occurred when she assured us, in writing and verbally, that the cruise line would take care of our VISA/ETA "behind the scenes." After so much misinformation, we called the cruise line and were informed that they didn't handle VISA/ETA's and individuals has to apply themselves. We scurried to apply 5 days before our trip! We would have been stopped at the airport without the proper documents = no cruise!!! I could go on and on, but I can tell you that working with her was extremely stressful!

I have been lucky enough to go on over 30 cruises in different parts of the world. The very first…read morecruise line I ever traveled with back in the 90s was Norwegian. Back then they were a very good company and I had several great cruises with them. At some point it seemed that either finances or management started to decline and the quality started to drop and we had two very bad experiences back to back. One was mechanical issues with the actual props on the ship . The second was in the air conditioning malfunction in our cabin that they could not fix for a week and we literally had to pile blankets on top of us to sleep because it was an icebox in there. After that I stepped away from them for a while a long while and I sailed with virtually everybody else Holland, Princess, Carnival, Costa, Celebrity and even a small defunct a cruise line that used to operate in the Tahitian islands. After a lot of different medical situations that came up for myself and other family members we were looking at choices as to whether we should go back to Hawaii or take a cruise because at this point we have been to so many of the islands in the Caribbean especially that it's hard to find something unique to try as a first experience. I happen to find a package on the break away with Norwegian that included stops in the Dominican Republic and Tortola as well as St. Thomas and their private island. this was the only itinerary that I found that was unique to meet are wanting to go to places that we really haven't seen. So after having a conversation with the Norwegian consultant directly in their corporate office and after explaining my concerns on some of their quality I was assured that I would have the best experience ever. So I went ahead and booked the cruise. This is also a cruise to celebrate my anniversary with my wife so it's extra important to me that would be a good experience. Approximately four weeks before sailing I got a notification that they were dropping Tortola and the dominion republic stops. I contacted them and it was an absolute nightmare to get anybody on the phone. Two different times I waited for over an hour on hold only to be hung up on and when I finally spoke with somebody they said read the fine print you can't make any changes due to itinerary changes. When I asked them how I could talk to somebody at the corporate office they said you can't do that you have to just deal with post cruise through an email system. So apparently they can call you back or even take your incoming phone call immediately when you're booking but as soon as you're booked well then the story changes. now to add insult to injury we decided that since we had no choice since nobody would get back to me to go ahead and finalize our airfare and plan on going on the cruise. I did go ahead and send emails to the corporate office none of which have ever been returned. Then just days before we were leaving five days to be exact our daughter was in a severe accident that ripped off her left arm. I contacted the cruise line multiple times through all of their email systems through all of their departments telling them the situation. We didn't even know if there might be a possibility for her to be released from the hospital and for her to go with us to help her at rehabilitate. It really didn't matter because I never got a single response from Norwegian. To this day two months later I have never received a reply. Here's what I'm trying to impart. Things will go wrong life happens customer service decisions have to be made. I have dealt with every cruise line that exists and nobody is as bad as Norwegian. Do not book a cruise with Norwegian do not Spend your money with Norwegian. You will have a terrible experience and if anything goes wrong you can count on them doing absolutely nothing. I tried to write only positive reviews which you will notice if you look in my history this is the most negative review on anything on any person or any company I have ever had to write in my life.

We have a daughter living in London with her family and we like to go see her every year, using our…read moreUnited Mileage Plus awards. But traveling that far begs us to tack on a trip somewhere in Europe. Last year, we went to Ireland and Scotland, but this year, we wanted something in Portugal or Italy. But lining up our already-selected United flights with the tour dates of some tour of those places became challenging. We turned to Mary Adams at Destinations Unlimited and called her on a Saturday of a three day weekend, expecting to leave a message. Surprise! She answered the phone, understood what we were trying to do and promised to call back in a couple of days with some ideas. And that is exactly what she did... she called with several options and prices. She answered all our questions - occasionally after checking with the tour companies and then booked our tour for us. She knew that were leaving for London before the trip packet from the tour company might arrive, so she ensured that it got sent to us early. I felt, all along, like we were in good hands with a professional who has been there, done that and got the merit badge for it... we enjoy working with Destinations Unlimited and will work with Mary again.