I recently had the pleasure of staying at the Silver Cloud Hotel in Ruston, and by "pleasure," I…read moremean a full-contact endurance experience. Let's start with the parking lot, which appears to have been designed exclusively for clown cars or perhaps very optimistic compact vehicles. If you're driving anything larger than a shoebox, prepare for a thrilling game of "will this fit," followed by a graceful 17-point turn. The rooms are described as comfortable, which I assume is hospitality code for "cozy if you don't inhale too deeply." Spacious is not a word I would use unless we are comparing it to a broom closet. Now, if you enjoy saunas but wish they came without consent, you're in luck. My heater was stuck at a steady 78 degrees day and night, turning my room into a tropical retreat I never asked for. To their credit, they did move me... to a room where I could enjoy the next feature. Trains. Loud, proud, earth-shaking trains. All day. All night. Not "in the distance" trains, but "is there a locomotive in my hallway" trains. If you've ever wanted to feel like you're sleeping directly on a railroad track, this is your moment. There is technically a water view, which sounds lovely until you realize the parking lot sits right below your window. So when you open the blinds, you're not just enjoying the scenery, you're starring in it. Breakfast was... ambitious. I would have gladly paid extra for something edible, or at least something that didn't feel like it lost a fight with a microwave. After working a very long night, I thought maybe, just maybe, there'd be a small gesture of goodwill like a late checkout. Instead, I was told they had 68 checkouts that day, which apparently made flexibility impossible. No apology, no acknowledgment of the sauna experience, no effort to make it right. Just a firm "time to go." All things considered, I'd rate this stay somewhere between a 1 and a 2 out of 5. I won't be returning, and consider this your friendly warning: if you stay here, bring a small car, earplugs, and a strong sense of humor.

Tough start to the stay was saved by the wonderful food and very professional staff. Menus online…read morewere not updated. No Room service. 30% extra fee charged at checkin for incidentals. We ordered food from the bar and brought it back to our room. Wow! The food was amazing!!!! Saved our night!!! Front desk offered to help with bringing up the food.

Check in was quick and efficient staff was friendly and accommodating. Parking lot well lite…read more Room was clean well appointed water pressure in the shower was of standard quality. Down side was the TV extremely slow to change channels and or adjust volume. I like the fact I can stream some apps but that was very slow to non existent. I notified the front desk and they said it's a known issue. Suggested I bring down the remote for new batteries. I did no improvement. Now for the biggest disappointment. The hotel seemed sold out and only one elevator I recall a staff member saying it's been out for weeks. Huge disappointment I waited 10 min for a car and even went to the front desk again to be told it's a known issue. Breakfast again I believe a full house the breakfast items example waffles were out back on our. I asked an associate she did mention it's coming. It never came I waited several min. Hotel is clean however staff fell short and I believe did not live up to the Marriott standards

Clean accommodations, friendly staff! The location is situated in a central part of Puyallup. I…read morefound my room to be very nice, comfortable and spacious. Sleep quality was good and I liked the roomy bathroom. Free breakfast, the usual type stuff ... including hot oatmeal which I loved! Nice bold coffee, another plus. The staff here is super nice, welcoming and helpful!

EQC is always a win win. On our most recent visit we stayed in one of their suites. Only $300 more…read morefor 8 days compared to a standard room and soooo worth it. Large living room separated from an equally large bedroom by French doors. En suite bathroom, bar and 2 large TVs. The casino is layed out comfortably with easy access to beverages and restrooms. The Paradise Deli is inexpensive and wonderful. Superb pizza! For a more formal dining experience the Tatoosh Grill upstairs is also fantastic. Very reasonably priced with large portions and super friendly service. Overall we love this hotel. Secured parking and security screened entries a definite plus! Great staff and an all around wonderful experience.

We HAD tickets to see Lucy Darling on May 15, 2026, but had to leave without even going inside…read morebecause THERE WAS NO PARKING ANYWHERE. We drove more than TWO HOURS to get there, giving ourselves plenty of time to be ON TIME for the show and couldn't park! What kind of venue doesn't have overflow or event specific parking--when the garages are only THREE floors?? We are EXTREMELY disappointed and angry to miss a show we paid very good money to see. We will NEVER come back to the Emerald Queen.

Zinnia @ the front desk is great. Rooms are always clean housekeeping does well also.read more

The service is mediocre, they wouldn't return a reservation made on line, due to a mistake my wife…read moremade on the motel 6 app. Impossible to get a hold of the general manager. No attempt to compensate for the error, the room i did get, the shower had no water pressure. Noisy drugs and alcohol consumption on the premise. Unsafe place to stay. Never again will I stay at a motel 6. They neglected to turn the Light on and im pissed.

We had a really great stay here. When we first arrived, the receptionist was super friendly and…read morewelcoming. She asked if we preferred a room on the first or second floor, and we chose the second floor. Check-in was smooth, and she gave us a really nice room. The room was very clean and well kept. Honestly, it didn't feel like a typical two-star place at all way better than we expected. It had a fridge, microwave, coffee maker, tea bags, which was really convenient. Also, each floor had an ice machine, so you could easily grab ice anytime. Breakfast was included and it was really good. Everything was fresh butter, jam, honey, coffee, milk, sausage, and scrambled eggs. The area was clean and the service was great. The beds were super comfortable and we slept really well. Overall, everything was great clean, comfortable, and very friendly staff. We were really happy with our stay.

Guest hotel, Clean rooms, Great hot breakfast, sausage beacon, eggs... Everything is great!!!read more

They gave us a blanket cover. With multiple cigarette burns. On the second week. The first week…read more The cover sheet had blood stains. They do this thing called. Half service. If you want it swept. You ask gor a broom. If you want the bedding changed. You have to do it yourself. If I had the extra cash. I wouldn't be here.

I seem to stay there every year especially when I go to the Fair each year. Stayed in new King room…read moreafter construction finished. Quieter than the ones that face Meridian. There is some noise from the side road but not as bad. I think best is rooms in the back away from both roads. Staff very friendly and very clean everywhere. Suggestions would be an in room safe, drying rack for swimsuits and maybe some bottles of water in the room.

I actually had a great experience at Holiday Inn Express Tacoma. Stayed the night here to attend a…read moreconcert at the Tacoma Dome. It was literally minutes away. About a 5 minute drive there and we walked back which took us about 20 minutes. Easy peasy. We had 2 rooms, next to each other. One to get dressed and the other for family as we would explore Tacoma the following day. The rooms were decent size. We had a king bed and a full size pull out couch and a nice view. The room also had a Keurig and a mini fridge. The rooms were clean and comfortable. There was breakfast in the morning that was pretty good. I was thrilled about the garage parking as I saw broken car windows of cars parked on the street. The garage was gated and required a key card for entry. I worried for nothing. My car was safe. My only gripes are that the rooms were not connected and there was construction going on. That was not enough to make me unhappy with my stay. Overall, 9/10 I would recommend.

My stay here last night was pretty great! The king size bed was so comfortable, trust me. I would…read moredefinitely stay in this room again. I also really loved the towels, lol. They weren't a 100% cotton and that makes them just a little bit softer. My room was very clean. What can I say? I would come back when I'm driving through Tacoma. The downside.. Around 9:30 a.m. a dog started howling so I contacted the front desk and they said it was a service dog. Time to get up.

The Hotel was clean and nice, casino always smells of smoke but we had fun. Would I come and stay…read moreagain, yes!! They had a big selection of slot machines and card games. Decorations were nice!!

I booked a hotel room here through Expedia. I saw high ratings 10 out of 10, thinking this would…read morebe a good option while visiting Tacoma. Wrong. Wow, the hotel staff are very nice, good service, that was not enough. We stayed on the sixth floor and unfortunately could hear all the vehicles driving around at night (very loud). In addition to the outside noise, there was also the noise from the hallway which was rowdy. Now these things can happen, but would really drop them down to a one star was the fact that there was absolutely no parking when we came back to our hotel/the casino at 9 PM. There's no valet and there's no designated hotel parking so we drove around in the parking garage connected to the hotel for two laps in a long line of other people looking for a parking spot and found nothing! in addition to that, the parking garage on the hotel side makes absolutely no sense. It's In-N-Out aisle on the south end of the garage in the north end of the garage comes to complete dead end so as you're sneaking through, you would think it would circle around, but it doesn't. it's a dead end and it is a traffic cluster when you have folks coming to a dead end and then trying to figure out do I reverse or do I try to do some crazy u turn?! So we went over to the casino parking garage, which was bigger and more thought out as it pertains to traffic flow. After about 20 to 25 minutes of looking for a parking spot between the two garages, we eventually parked on the casino side because somebody was thankfully leaving for the night.

In love with this place. I'm from Europe and this captures the charm of Europe quite well, with…read moregood American hospitality. Jane and Skip are good people with great style. They made vegan breakfast for us, and pointed us to some other points of interest in the area. We will definitely come back.

*This review is for exceptional customer service not the actual hotel*…read more I was scheduled to stay here tomorrow for a concert. The owner just called to let me know the concert was canceled and to cancel my reservation without penalty. Ticketmaster hadn't even notified me yet!!! I am blown away by the amazing customer service. Also I am vegetarian and gluten free and the owner was able to accommodate me without issue. I hope I get the opportunity to stay here in the future. It looks amazing!

Look we stay at a lot of Marriott properties. Why, because…read morethe rooms are spacious and clean. The value is evident and the staff is almost always exceptionally friendly. Almost.... I had a run in with a gal one fine morning, her name is Edith. She was rude, curt and well a few other words I won't use here. I came down for coffee. 5:45 ish I approached the Bistro counter to ask where I could get coffee. "We don't open until 6:30!" Oh I see do t you have house coffee set up out here? "What do you want just like regular drip coffee?" Um yes. "Well I don't have a till yet so you can pay at the host desk and then come back here." You don't just have any out here like complimentary? "Well you can just drink the coffee in your room!" Ok! So I walked away from what was about to get explosive!!! Sat nearby to wait . At 6:15 she started to serve others, no "hey I'm ready now" or " I can help you now" When I finally ordered my $6.07 coffee I paid in cash. I could tell by the "humph" that this annoyed her. I don't believe I have stayed at a Marriot Courtyard that did not have house coffee in the lobby! I know I have never been verbally accosted like this. Look you are in the hospitality business m, I myself have been for 45 plus years, that ain't how you do it! She should maybe pursue a different career! This doesn't fit the Marriot guidelines I am used to! I will also say they during my stay I interacted with two other employees at said Bistro , Jasmine and Hellen and they both were extremely pleasant

Best mojito in town. I know! Crazy! I was just meeting my boyfriend and his family for his son's…read moregraduation ceremony across the way at the Convention Center and had low expectations. Honestly I just wanted to get some drink in me to deal with the combo of step family tension and graduation ceremony. But it was way better than I expected. I live in Tacoma but may even go back just to get a drink.