I put together a large order for Kroger delivery. Once I was done with the order, I tried to pay…read morefor it online, but could not find a place to do so. I called the store and was informed that Kroger does not do in-house delivery anymore. I was advised to contact Instacart. I signed up for Instacart and was told that I needed to create the order again. There was no way to just transfer it over. My order was for 90 items. I apparently wasted all of that time on the Kroger website, and now they couldn't transfer over my order. I have mobility issues so any order more than 4 or 5 pieces is difficult for me to handle on my walker. Also, on the Instacart website, it basically says that the prices on their website may differ from the Kroger website. Does that mean I have to pay whatever Instacart wants to charge regardless of what Kroger's price is on their website? Doesn't matter. I won't be ordering delivery from Kroger again. I will be posting this on the instacart yelp page.

I had to go here a few times while staying with family in the area. It is a typical grocery store…read morenothing special, but they do have a full deli which is nice. The prices are moderate for the area and always a little busy but nice, clean and organized store.

Left a bag filled with groceries at the self check out yesterday. Have tried numerous times to…read morespeak with customer service. They will not answer the phone. I would not recommend this store and will possibly never shop there again.

Nice, met a girl named Karlee before she got kicked out, random electronic broke, lights fail,…read morepower outage, and Stephanie is insane

Food prices too high, little to no hot food to take home at 5pm (E.g., fried chicken).read more

The deli at the Poca Supermarket makes the best fried chicken I've had in WV. Huge lunch meals for…read morea great deal and made to order deli sandwiches. Also, the folks working here are all very nice!

This is a wonderful store with a good selection of fresh produce, dairy, canned, frozen, and…read morepackaged foods, and a nice deli for meals and desserts. The staff are always very friendly and helpful and there is the small, hometown ambiance that cannot be found in super stores. I find items that are unavailable anywhere else. Great store!

I love shopping at this little store. It is so much quicker than dealing with traffic in the…read moreparking lot at the big chain store. There are plenty of reasonably priced options, and the employees bag your groceries and even offer to take them to your car. This is a family run business in our community and I feel really great supporting them.

Always getting rotten food and have to return at this Kroger, this one is closest to us and we…read morealways receive something that we will have to return when we order a delivery order, and same when we pick up....i only rated a 1 star because there is no zero

save your money for the South Charleston Kroger at River Walk, this place is a dump!! no one in…read moretheir right mind should go here. store is always filthy inside, AND PLEASE NEVER use this stores restroom EVER!! when they had the fresh seafood section you could smell it in the parking lot, now that they have "remodeled" its no better with being clean, self check out entire cart full of groceries and get watched like you are stealing, while the one cashier that is checking people out has 9 people in line....get rid of the self check outs NO ONE IS PAYING US to self check out, its not helping anyone!! Kroger should shut this store down!!! and i only give it one star because there is no option for 0.

I am not giving this new Kroger's any stars at all. I ordered a cake for my brother and…read moresister-in-law's 52nd anniversary on Friday July 3rd was told it would be ready as requested on Sunday July 5th. I went in to pick it up and bakery said they did not have an order for it. I will not be returning to this Krogers. If I could give it a half a star maybe but unfortunately I have to give it at least one star to be able to post this review.

I like Krogers the only problem I have is that they don't get all the prices in the systems so you…read morereally gotta watch because even though it might say two for five, it's not in the system that way

Bad service, rude staff, ambiance none. Their pepperoni rolls sorry to say was to good that I got…read morefood poisoning from them.

Pretty nice place with great staff!…read more Pros New items Milkshake machine with many flavors! Slurpees Fresh snacks To go items Clean inside and outside Gas pumps Lottery options Variety of drinks Cons None! Overall great stop!

I was in Dunbar one time visiting a dear friend of mine who moved here from my hometown -- and he…read morelived in an apartment that was infested with mice, maniacs and messed up neighbors. I stopped here to treat him with some organic pickles to cheer him up, and he was instantly in better spearits. He was so enlightened that he even moved out the next day. The store is as clean as my driving record, and the exit door made me feel as rizzed up as Tobey Maguire when he walked out of the suit parlor. The cashier kept cracking organic jokes, and they actually did crack because they were all as dry as my sense of humor.

I cannot believe how disgusting the produce is here!!! I used to love this place but this is…read morehazardous!!!