I contacted them back in December to reword my family room. They were professional then came out…read moregave a reasonable quote and Kevin the owner called and we scheduled the work for the end of January. The day comes and no one shows up. Now they will not answer the phones or return calls despite multiple messages on his personal cell and the company phone. Now I have to find another electrician to do the work and my den is torn apart due to the fact that they never showed. Them not showing up is going to make the room in an unfinished state for at least 3 more weeks. If I could give a 0 star review I would.

From the owner: Welcome to Kip's Electrical Services Inc, providing residential and commercial electrician services…read morein Medina, Summit, Cuyahoga & Lorain counties. Kip's Electrical Services Inc is a full service electrical contracting company serving residential, com

Failed to service problems with his work. He has been paid in full and has failed to fix problems…read morewith his work.

So hard to find reliable anything anymore, especially electricians. Dave from LED was amazing…read more Responded immediately, even on a Sunday night. Came to the house when he said he would, responded promptly, followed up to Confirm the appt and came and did the job just as he said he would. Added bonus, great, fair price!! Highly recommend. I do not do reviews, but felt everyone needs to know about this place!!!

Shawn came out after our AC broke down and another company found severe issues with our electric …read more He found even more fire hazards and risks and explained them in a way we could understand, but the thing I appreciate most is these guys gave us a fair price and got here the next morning to get the work done to give me the peace of mind to know my family and home are safe. His team is here now, working hard with none of the usual fuss and muss you get with contractors standing around wasting time . Finding kind, personable, trustworthy guys can be hard anymore . 100% if you have electric concerns these are the guys to go to.

Requested service yesterday, was assured that they could send someone out today between 10-12. I…read morechose them because they were able to confirm service delivery. They called this morning around 10:45 stating that they would need to reschedule for another day. Day 3 with a sink that needs snaked.

Christian was here today to install ceiling fans and replace an outlet that shorted out. He was…read morevery courteous and worked really hard. also did a great job on cleanup.. I don't want to leave Xavier out. he gave us the quote yesterday. We saved a couple hundred over the previous quote. I would highly recommend them

I can't comment on the work, but I had a very poor customer service experience with this company. I…read morecontacted them, explained what I wanted done and scheduled an appointment. I found them on a search site, and saw that there was a reasonable service fee to come out for an estimate. I had to cancel the appointment due to other work being done at the house that took longer than expected. I called recently and rescheduled the appointment. Again I explained what I wanted done, and it seemed the guy understood what I was asking. I scheduled an appointment for today at noon. I asked the price of the service call, and he told me they did not charge a service call. Okay great...I was sure I saw a small service fee initially, but no fee works too. I just received a call this morning from a guy at XH asking what I wanted done. I was confused, because I assumed professionals took notes on these things. I explained again what I wanted, and after being told in the previous conversation that they needed to come out for an estimate, today he rattled off a price of $650 without seeing anything. I was shocked, because I had a couple other estimates for less than a third of the cost, but they were booked way out, and I wanted this done soon. So I mentioned this to the guy, and he said yes you should go with that, because that's what we charge just to come out. I said, "what is your charge for coming out...the $200 I was quoted by the other guys?" There is no $200 dollar service charge listed anywhere on their website, I was told there was no service charge when I scheduled the appointment, and no electrician is charging $200 for a service call. I don't know why this guy or this company decided they didn't want my business, but clearly that was the case. He correctly expected me to say no thanks when he quoted me a price of $650. I will assume I dodged a bullet on this one.

They did a great job starting with the salesperson Jim. Because I was working with my home…read morewarranty company, the process was a pain and a few contractors disregarded me for that reason. Jim was very thorough during the sales process and reassured me he would do whatever was necessary to work with the warranty company. He followed through with his promise and even negotiated double the reimbursement from the warranty company than another contractor had. I know it was time consuming for him but he never complained. Two other contractors I had out previously, continually expressed their dislike for working with warranty companies. Although I understand the difficulty, I found their complaining very unprofessional. After the sales process I called Ber's to compliment Jim and the owner himself called me back to tell me he was grateful for the feedback. The installation process was smooth, the communication was clear and timely. They were very clean, using tarps to cover their entire walkway throughout my house. The job site inside and out was left spotless. They completed the work sooner than projected. Overall it was a great experience and their price was right in line with the market. Ber's came highly recommended to me and I highly recommend them.

Our drains blocked up on Thursday and our regular plumber could not come out for 3 days So, we…read morecalled Bers on Thursday to snake our drains. They did so and charged us $625. $200 more than our regular plumber. And no senior discount. On Saturday, the drains started popping and gurgling again. When I called on Sunday, I was told that they would call me back on Monday morning and the work should be warranted. I ended up calling them on Monday because I didn't hear back from them. I was told they did not warrant their sewer work and they would charge us another $425! A company that doesn't stand behind their work is not trustworthy. We are senior citizens and need our water! We cannot flush the toilets without severe gurgling in the drains. We can't shower without the toilets gurgling. We have to call another plumber because I will not give these people any more money, especially if they won't warranty their work!

I would never trust someone in my home who constantly bullies young children because they have a…read moreproblem with their parents. What happens if there becomes an issue on the job in your home while your children are there? This loose cannon is my neighbor and he is constantly swearing at his children and now mine. He just told my 8 year old son "to get the F out his yard because my son grabbed his baseball that accidentally rolled across the street into the bottom of his driveway". Just a fair warning. Is getting maintenance work done on your home worth putting your children at risk. This is not the first time him and his wife had verbally attacked my children.

Awesome company! Would definitely call every single time! Everything looks awesome! Good…read moreCommunication! Everything was done properly without cutting corners! Good prices and exceptional work! Thanks for helping us make out house a home!