The work done at MOKO is always exceptional - whether it's a cut or color, highlights or…read morelowlights, edgy or classic layering, everything is done in a relaxed, friendly and inviting atmosphere. Moko gives you more than expected. One leaves the salon feeling great and looking terrific - a very nice combination indeed! Attach photos and videos

Monique is consistent in doing excellent color and cut! Never disappoints…read more I wouldn't trust anyone else to make me look so good. Love talking to her as well as she is so up to snuff on what is going on in the hair industry and what to expect in the future As well as current events--makes for a really interesting and great visit!! Love Monique and love MOKO!

This is one of the most beautiful dermatology offices I have ever been to. It's amazing how I don't…read moreeven feel like I'm visiting the doctor. Dr. Bird and Dr. Reed are particularly kind, knowledgeable and willing to go that extra mile to make you feel comfortable. I ended up coming for a skin check and felt so comfortable. I came back another time for cosmetic services...

I went here once to have a spot looked at on my shoulder, and to be assessed for hair loss issues…read more The wait was about 20 mins (too long IMO, given that I arrived on time, before my appointment start time). The front desk receptionist and medical assistant (I forgot her name) were cool, but the PA (Paris Davis) was not. She essentially called my hair "dirty" because I don't always wash it as often as she'd recommend, and told me to "Google it" when I asked for details about a type of shampoo she was recommending. It was super odd, especially coming from a Black woman; she should know the problematic nature of insinuating that another Black woman is "dirty" for not washing her hair weekly. There are much kinder ways to explain things when you're trying to be helpful rather than egocentric. Overall, Paris's tone was condescending and I felt like she was annoyed by my clarifying questions. I am not interested in seeing any provider who can't treat patients with empathy, kindness, and curiosity; I got none of that from her. The medical assistant was much kinder and provided me with some recommendations for the shampoo I was asking about. I wouldn't recommend this place if you're considering going to see Paris, and I certainly am not going back. What a disappointment.

I went to Body and Beauty Lab to get a hydra facial from Unique! This process was amazing! Unique…read moreexplained each step in the process for the facial, this was one of my first facials and I had no idea there were that many steps and each step I could feel my face getting cleaner and cleaner. Unique's conversation made the appointment more enjoyable; Will definitely be going back, that day I had so many compliments on how healthy my skin looked!

I was given a drug I did not approve. There was no conversation. I learned of the switch when I…read morepaid. Furthermore, I had a bruise and some concerns. I contacted B+B by phone and text. Zero response other than make an appointment for 2 weeks from now. Disappointing and concerning Is give zero stars if an option.

I did a makeup lesson with my 10 year old granddaughter who said upon walking in "I like the vibe…read moreof this place." Victoria was wonderful. aI had thought I was opposed to a ten year old wearing makeup, but what she did for her was subtle, light handed and lovely. I have changed my mind. My makeup was wonderful and bright. We bought products and received samples. Nothing here is cheap but the quality is like nothing else in Philly. Highly recommend.

First of all when you walk into this beautiful space, it just takes your breathe away…read moreRenee did a hydrafacial that was so amazing and relaxing i looked Great Also had a arm massage!!. Can't wait to go back

I got a full color correction from a messed up box dye and it was amazing. The way the color lifted…read more10/10 experience. Ava was very informative about each step of the way so I felt comfortable and confident in her abilities the whole time

The salon is professional, inviting, and amazing and making sure I look and feel good. The service…read moreI always receive here is unmatched. Ava is so talented and provides the perfect level of hair care, so I know my hair is in good hands. I honestly drove an hour to get to the salon and it's worth it every time! Thank you for always making me look amazing!

Amazing deep tissue for cheap!!! Not the fanciest atmosphere but therapists have always been amazingread more

Fantastic massage! My masseuse focused on lymph drainage and muscle tension in my traps and I…read morehaven't felt this good in a long time. I didn't realize how bad I actually felt. I'm definitely going back in a few weeks.

I had a 10:00 appointment, and I arrived early. At 10:15, I asked when the doctor would see me. I…read morewas told there were 4 people ahead of me, so I walked out. What is the purpose of making an appointment if he doctor doesn't keep it? Why didn't the office call me if he was running so late? Sorry, not waiting an hour or more to see a dermatologist. There are far too many options that value people's time.

Edit: Dr. Lipoff called me soon after I wrote this review to reach out and offer possible…read morealternatives for scheduling. I've bumped the review up a star for this. If the alternatives end up working, I can increase the rating some more in the future, but as of now it's too soon to say. Pros: Lipoff is friendly and sympathetic to the ridiculous, over-the-top requirements placed on patients who want acutane treatment. His handouts on different acne treatments were informative. Cons: The scheduling system makes me want to tear my hair out. They rely on various uses of AI that do nothing to make the system useful. This includes: 1) When you call customer service to talk to a person, you're connected to "Ana," an AI that pretends to be a real person. You go through your long explanation, deal with the back-and-forth of talking with a robot, realize you're talking to a robot who can't help you because it has been pre-programmed to respond to maybe 6 possible prompts, and have to demand to speak to a real person and start all over again. 2) They can never seem to figure out if appointments are supposed to be in-person or tela-health. I can provide the rep with all the information that Dr. Lipoff told me, and they will go back and forth on what the appointment is listed as, whether it needs to be one or the other, etc. I SUSPECT that this is connected to the AI usage but am not sure; the problems with this certainly got worse when they switched to the new AI bot. 3) Their system for scheduling appointments and/or for reminding patients about appointments are bizarre. At least 4 different times I had to call to cancel an appointment that (1) I never scheduled in the first place, (2) had scheduled but for a different date/time than what I received as a "reminder," or (3) had already cancelled but was still getting reminder texts about. One customer service person told me that the appointment reminder system was AI, which leads me to think that this may also be connected. Tl;dr: This clinic needs to rely on what actually WORKS - hiring competent administrative assistants - rather than pouring money into incompetent AI-powered systems that frustrate customers and force admin to correct AI's mistakes.

Love Queen Nail! I have been coming here since the beginning of the year and always do a very nice…read morejob. There was an issue with my nails once due to a communication error and they made it right. Will keep coming back here!

Jinny(?)/Ginny was amazing, helped me pick my color even though I changed my mind multiple times…read more Affordable, friendly, and reliable salon, great service!