Brittany is a life saver for our nervous boy who isn't a fan of going to a groomer with a bunch of…read moreother dogs around. She pulled up to our house right on time, was knowledgeable, and was great with our Rudy. He got The Works and came out of her van smelling like bubble gum! He is now on her regular schedule for nail trims and the occasional bath, and we couldn't be happier!

Called several times. They don't answer the phone. Don't bother wasting your time callingread more

This is one of the best run, caring and compassionate businesses in the Capital District. Pet Spas…read morewas the only place that I would take my dog to for services. I took my maltese here for boarding and grooming for almost 16 years (my dog just passed). In this time the cost for a grooming only went up three dollars and some change! I was always happy with his cut and reasonable time it took for him to be groomed. Amy used to groom him, she was the best. My dog always came out with a big smile on his face. The staff are ALL beyond kind and considerate towards my dog and I. I boarded him at least once or twice a year (for 10 days) in the suites with the webcams. You must book early for these on holidays. I loved checking in on him and watching him play in the doggie day care (while I missed him on vacation). The staff are attentive to any medications and/or dietary needs, and will call you if there are any major problems while boarded. This business is so great that there is a strong following of people who keep it really busy, so plan ahead for a grooming and boarding. It will be worth it. I totally recommend Pet Spas and Suites. They are so personable and caring. This isn't run like a corporate pet store where you never see the same people again the next time you come in, the crates are half the size at the corporate chain pet store. I went once and they were rude. I had a friend whom the corp. chain didn't take notes on her dog who had a hip problem (nor did they listen to the owners) and the dog ended up getting hurt- requiring surgery- costing thousands of dollars and pain and suffering to her dog. That would never happen at Pet Spa. It will be sometime before I get another pup but I know where I'll be taking him/her when I do. I will miss the Pet Spa & Suites family until then. Thank you for all the love you gave my dog Caesar and the beautiful things you did to honor his life after he passed. They meant the world to me.

Very kind people, but they will NEVER cut my doodle again. They did not follow any instructions I…read moregave them and his cut is completely uneven even around his anal area they buzzed him on one side with it not being uniform to the other. The groomer did not even greet me when I came or when I arrived to pick him up. I'm very disappointed honestly.

Part of my pet sitting duty is taking Bentley to Cheyenne for a bath. Bentley is more than 10 years…read moreold and is suffering from incontinence and has to wear a diaper. He's such a sweetheart. But because of the diapers, he has to be bathed more often. Cheyenne is amazing and she cares. And her shampoo from Italy smells amazing! Bentley's fur feels so soft. I highly recommend.

Cheyenne is patient and doesn't rush things with your dog. She magically wins over their trust and…read moreyour pet will allow her to groom your dog. My Daisy was terrified about grooming but now allows a full groom. A complete 180 degree turn about. And Daisy is a big girl at 125 pounds and can put up a fight and Cheyenne just amazes me how she gets her to trust.

Tina did such an amazing job with my two pups! They came home looking and smelling great, and the…read morebandanas she gave them were such a cute touch. We even got adorable pictures of them after they were finished, and they each came home with little goodie bags too! Thank you so much for taking such great care of my boys! They will definitely be back!

brought my dog to Tina a few times to which I thought was OK grooming. price point was good I…read moredidn't like that she used the same loofah to wash the dog each time I was there so I'm not sure if she cleans the tools that she uses because there's always hair around from other dogs. Also forgetting to use the dental brush to brush his teeth, even though I paid for it? I was polite and did not say anything. I overlooked it because she seemed nice. I started noticing I could not get an appointment. My calls would get rejected text messages would say: read: but never no response. I called her off of my husband's phone she answered right away and I said maybe it's my phone. Are you not getting my text messages? to which she lied and said oh no I didn't. I found that weird, but I gave it the benefit of the doubt and said that's OK. I would like to have my dog groomed. I have a golden doodle puppy. He is not feisty nor aggressive. Never had any complaint from her for a few times I brought him in, but for some reason, she is not letting me know why she is ignoring my calls and not responding to my text messages. I referred my friend to her and she accepted her appointment right away within minutes. something is very wrong and weird here, she also told me she had to do multiple surgeries and she will be out of work for months. to which I said I hope you are well and you recover just let me know when you are up and running. so I figured she was going through her own situation, but now I'm thinking was she making up lies? just to not take the appointment ? that is very unprofessional and disrespectful. If you dont want to groom my dog anymore for some odd reason that would've been OK. just let me know what was wrong or give me a reason as to why do you not want to take my dog for grooming? I paid exactly what Tina would request plus tip. everytime is that how you treat your so-called clients? she works out of her basement in her home. Again, I don't know what went wrong but that's not how you treat people. I have attached two pictures with text messages which clearly shows she reads my messages as soon as I send it, but it's just not interested to respond. We never did anything wrong to Tina or her business so I'm not sure what happened here but I am very disappointed.

The owner finally returned my call & left a nasty voicemail only after my review. She also sent me…read morea message in an attempt to get the review removed. Don't waste your time here.

My pups were happy today !!! She did a great job. They looked and smelled great!! We will be…read morereturning :)

James is incredible. We sent our 7 month puppy to James for four weeks last year. We were, and…read morecontinue to be, so happy that we did. She did not have any problems (and continues to be a wonderful dog and that's probably because we sent her to James). She had basic commands down. After James, she became excellent at multiple commands. She would sit at her bowl for hours if you don't release her (by verbal command). You can leave her with steak in the next room and won't eat it if you don't release her. You get the picture - James knows what he is doing and will set you, and your pup, up for success. He was very thorough in explaining what to expect and how to continue her training at home. We could not be happier. Our pup is also happy, and she loved James. When we brought her back for boarding a couple nights she couldn't wait to hang out with James. We had to save up to send her, and it was worth every penny. We would do it again. Highly, highly recommend. For any pup!

We got a deaf Miniature Bull Terrier @ 13 weeks old that after 6 months, seemed hopless to train,…read morejust basic commands. As a last ditch effort we called James @ Empire K-9 2.5 hrs away from our home. After 5 weeks of training with Ross he was transformed into the best dog we have seen anywhere. James spent a whole day with myself and my whole family to train us on how to handle and communicate with our new family member. Here we are over a year later and if we call James with a question he is quick to respond back with a helpfull answer. When we need to board Ross we drive him down to James @ Empire K9 2.5 hours away because he is the only one we trust with our Ross. Thank you James for this gift of being able to communicate with our deaf dog, you have no idea how much joy this little Miniature Bull Terrier bring to our family now.

I can't tell you how happy we are with Angela. She is always on time. I love the way that she is…read morewith Homie. She is kind and loving. She teaches him a command and he learns. She lets me video I can practice. She also sends me a detailed email of what we did. We are so bleesed that we found her.

From the owner: Specializing in Reactive/Aggressive dogs, Fearful dogs and Anxious dogs…read more Also accepting New puppy clients, Basic Obedience, Canine Nutrition Consulting Clients. Angela uses force-free behavioral modification methods that help build your dogs’ confidence and trust. In-Person and Virtual Sessions offered