I rarely write yelp reviews, to write a second review for the same place is a first for me. In 2019, I traveled to Delray for a dress for my son's wedding (see previous review).. Although Nina Raynor literally has multiple generations of returning customers, I did not fall into that category. That was my fist time shopping at Nina Raynor, I initially visited the store after seeing how stunning a friend looked at her son's wedding. I was having a hard time finding a dress for my own son's wedding, and thought it was worth a trip. This review is a about what happened after my purchase. The team at Nina Raynor packed it beautifully and shipped it to Massachusetts without incident. Bobby, the owner, recommended a seamstress in my area for any alterations.. The dress I ordered was a different color than what I tried on in the store, it exceeded my expectations. The dress fit perfectly, My son's wedding was very formal, the dress fit the occasion, and I was comfortable in it. Bobby, the owner, who I had only met the day I bought the dress, called the day of my son's wedding to wish us well. Totally unexpected and appreciated! Fast forward to 2020 for my second son's wedding. I had every intention of flying to Delray to find a dress, Covid changed those plans, During those uncertain times, I still needed to be prepared, should we be able to have the wedding. I contacted Bobby looking for help. Ordering a dress would not be an option, because of factories closing due to Covid, and no guarantees we would get it in time. Bobby, still trying to help, responds "Let me talk to Stella", his long time employee, who picked out my first dress within 10 minutes of meeting me, " and see what we can do." They were able to work their magic ,yet again, and they picked out another beautiful dress they had in-house. A handbag and earrings completed my outfit. They knew what style and color worked best for me. A picture was sent, and then the dress. With all the uncertainty of planning a wedding during covid, their amazing customer service and talent for knowing the right dress for their customers prepared me for whatever was yet to come. Here we are in 2023, I visited Nina Raynor, in person for the first time since 2019, shopping for a dress for a wedding in October. I had not seen Bobby or Stella in over four years, our only interaction was through email or a phone call. I didn't contact them ahead of time to say we would be coming to the store. We were greeted warmly and within seconds they both remembered us. Honestly, with no exaggeration, a dress was chosen and ordered within 20 minutes of our arrival. I hate to shop period, for anything and for any reason. Their amazing customer service skills can accommodate any type of shopper. Moral of the story, it only takes one visit to become a life long customer. I could not recommend Nina Raynor and their team any more enthusiastically. For all the "mother of's" or for anyone looking for the perfect outfit for a special occasion, Nina Raynor is more than worth the trip, regardless of the distance traveled!!! read more