After years of living with back pain, I started thinking of pain / discomfort in my body as…read moreinevitable...It's been incredibly liberating to discover Alexander Technique and work with Anna Furman to unlearn the habits that were causing me harm. Would highly recommend trying it out and investing in yourself - our bodies are all we have at the end of the day!

From the owner: Coordination and poise rely on the natural balance of the head, neck and back. The Technique works…read morethrough re-establishing this natural balance to promote easy upright posture and efficient functioning in everyday life. Beneficial for: People with different types of back, neck and/or joint pain Anyone suffering from various tensions including migraines and dysphonia Musicians, actors and singers People post-injury Anyone looking to improve posture in movement

Dr. Lelia's the best the best in the business. She took her time to listen to my concerns and she…read moretreated me accordingly. I highly recommend anyone looking for a primary care, do not think otherwise. Thank you Doc

I can't say enough about how much Elizabeth Myers, NP helped me and my menopausal symptoms. She is…read morea wealth of knowledge, a good listener and made recommendations that made a huge difference! If you need help navigating your world during any stage of menopause- I highly recommend Elizabeth Myers!

It's been really hard with the provider changes. There has been a lot of turnover in the past few…read moreyears. The front desk staff is still great, and extremely helpful, but I no longer feel the same level of acceptance and care by the direct care staff. My new physician and the nurse the office now has make me feel like such a burden when I ask for help. My interactions are belittling and shameful. It never used to be like that. I miss how the practice used to run and the way the former providers treated myself and others. Maybe this new way is actually the norm with clinicians and I was spoiled with the former staff going above and beyond. My new doctor does not let me read the visit notes from our sessions, and they are locked on MyChart. Patients are legally supposed to have access to these notes and the violation of my rights has been quite upsetting. Overall, my experience there has continued to decline. I should leave appointments feeling better, not worse.

In the most polite and professional way I can put it my experience being a patient here was…read morecompletely horrendous. I live two hours away and I've chosen here despite the commute because there is no medical center near me that gives the treatment I need so I am, for lack of a better term, downright desperate. After having a prescription given to me almost a year ago, I have been calling for MONTHS to get it authorized by the doctor I saw and nothing productive has happened. Nothing. I've been hung up on twice before, I've been bounced between two offices multiple times to try and reschedule an appointment, I have stated the urgency of how I need what I am there for and still nothing has been done. My experience here has been disgustingly bad and I would urge anyone who is looking for this as a possibility to try other options because it is abhorrent how hard it is to get anything accomplished here. And this isn't even coming from just a solely outside view, I am in the medical field myself. I am extremely disappointed.

My doctor was great. No complaints there…read more My co-payment was $30. I paid it with a credit card (I tried to give them cash, but they don't accept it). Days later I had remembered I had a Health Savings Account debit card. I decided to call Billing, have them refund the $30 on my credit card and charge the HSA debit instead. The transaction seemed easy. Come to find out, they never refunded the $30 on my credit card, and instead of withdrawing $30 on my debit card, they withdrew $200. I've been calling and using the portal for two weeks - simply requesting Billing to call me. The folks on the portal said Billing would call, but they haven't. Two weeks of silence. My only recourse was to file a report with the Beverly Police Dept. They'll follow up with the NSPG or the Salem Court will. An abysmal experience. If anyone has Scott Sperling (Mass General Brigham, Chair) and/or Anne Klibanski (Mass General Brigham, CEO) contact info....please share it. I want them to know my experience.

I would have given a five star review until Dr. Mancini terminated me (a 69 year old woman with…read moreunderlying conditions) as a patient during the pandemic without even the courtesy of a phone call. I was a long time patient of Dr. Mancini. It is a concierge practice and I paid for the care of a doctor. When she went on maternity leave I wished all the best for her. I was not happy to find that she hired a nurse practitioner to cover for her rather than a doctor. I had excruciating pain on my left side near my rib. I did get an in person appointment and she said I had a bruised rib. She said I could get an x-ray. She called to say the x-ray showed an enlarged spleen. I was concerned and saw the nurse practitioner who sent me to the emergency room "in case my spleen exploded or something." Luckily I went to the emergency room where I was diagnosed with Costochondritis - a muscle problem that causes extreme pain. This should have been obvious since I have chronic muscle pain. My chiropractor in NYC, bless him, knew exactly what it was and how I got it and has made the pain lessen considerable. I went back because the nurse practitioner wanted more blood tests. She called to tell me that something was high. I asked if I could call to discuss the blood tests. She said no. I decided to get a complete exam in NYC (I live in NYC and in MA). Turns out is normal for the spleen to enlarge slightly when the body is under stress as it is sending out more white cells. My bone density is good and all my pain is muscular. My heart is good. I have lost 40 lbs and gotten my sugar down from 11 to 7.5. Still have to get it to 6 - but you would think these would be things a medical practitioner would know and want to share with me. When I asked when Dr. Mancini was returning I was told August 17th. I got this e-mail from her. "Jan, It has been brought to my attention that you have been unsatisfied with the care you have received since my going on maternity leave and were upset by my taking maternity leave in general. I was also made aware that you were verbally abusive, using profanity, towards our office manager. For these reasons I feel it best you find an alternative primary care physician. I am sorry it has come to this, but I feel the doctor-patient relationship has been irreparably damaged. The date of termination is August 1, 2020. - Dr. Mancini No phone call. No response to my e-mail replies. I was unsatisfied with the care I was given because I was misdiagnosed and not given appropriate information. I never was upset by Dr. Mancini taking maternity leave - I wished her all the best. All women need maternity leave. I did use profanity. Walking - in excruciating pain - to the office - I was made to stand outside in the pouring rain when they knew I was there for over 10 minutes. When I came in I said, "No patient deserves to be treated like s**t. I am a human being." I have a Masters in Counseling degree and if a patient of mine who had always been friendly and responsible reacted that way I would view it clinically as a sign of extreme stress (which it was) and would have checked in to see if they were okay. I have been in other medical places during COVID-19 and strict protocols never involve patients being locked out in the rain. I would have lived with all of this because of COVID-19 but the fact that a doctor would terminate a 69 year old patient with medical problems during a pandemic without even the courtesy of a phone call is inexcusable. When I found Elitra Health in NYC I actually cried during my exam because it felt so good to finally have an intelligent, competent team of people caring for my health. Dr. Mancini also prescribed inappropriate medication but that is another story.

As I started moving into my 40's I realized I needed to take my health a lot more seriously than I…read morehave been when I was younger. I signed up with Gold Direct Care after I heard about what Dr Gold was doing. I was drawn towards the idea of having a doctor who will spend as much time addressing my concerns as necessary. I have been pretty disappointed with 10 minute consultations with previous doctors who don't have time to listen and never really get down to the root of the problem. I got the feeling that they have to make a very quick decision and hope for the best. Try this, take that, come see me again in 6 months. I realized that I have to take my health seriously. Good health is one of the most precious things we have. I made a clear and conscious decision that I do not want to be part of the herd anymore. I wanted a doctor who I have access to. I wanted a doctor who truly cares and who knows me, and I wanted a doctor who had the time to do his job properly with my best interests at heart. I have been with Dr Gold since he started his Direct Primary Care practice, and I am completely satisfied. My first consultation was over an hour. I send him emails which he responds to right away. I have his cell number and I have 24 hour access if I should need it. (Not that I think I will, but it is a comforting thought.) I had a chronic health issue for quite some time, and nobody has been able to get it under control. With Dr Gold's care he had it taken care of within the first month. We spoke often and tried different prescriptions. He consulted with other specialists and before long had the whole situation under control and everything back to normal. I did not get kicked around from one specialist to another, from one test to the next. In the end it was his direct pragmatic approach that solved a complicated situation without having to send me in for a complete "refit". It is also a pleasure to work with him. He has a great sense of humor and a nice personality. It feels like you are talking to an old friend, which takes the anxiety out of visiting the doctor. If anyone is on the fence on whether this is a good fit for them, take it from me, you will definitely not be disappointed. If you take your health seriously, this is a smart investment. Investing in your health is investing in yourself and your future. Dr Gold practices modern medicine with a traditional approach. Everybody wins! I can't recommend it highly enough.

Wow! I am an oncology patient and have been seeing Dr. Z and Megan for over a year now. The Dana…read moreFarber Palliative Care team highly recommended Dr. Z and referred me to him. I was a person that grew up with fear of drugs (blame Nancy Reagan & Tipper Gore LOL), especially cannabis. Dr. Z and the NP Megan have explained the use of various cannabinoids and specific terpine profiles that I am FINALLY able to have some relief! I have been able to get some sleep at night, which is AMAZING after years of insomnia. I have learned about how to use the least amounts of THC and be able to function with less pain during the day-- This is what we are currently working on, and it's been eye opening. It's an incredible balance of science and art. I feel like they have taken the time to understand my specific situation, developed a plan, and based on our zoom conversations/appointments we have been able to figure out which strains/profiles have the best outcomes for specific situations/times. I don't want to feel HIGH, I want pain relief and to be able to eat properly. ECS Wellness -- Dr Z and Megan have made my life a much happier one. Trust the process, follow the plans, AND keep asking questions. They will get you the relief you need!!

I have been seeing Dr. Zaklin for a few years to get a medical marijuana card. I was in a serious…read morecar accident many years ago, and have had issues since then. He will take the time with you and he's very knowledgeable about cannabis, and other holistic approaches to healing.

I love my primary care physician but the staff I'm dealing with right now is absolutely…read moreincompetent. Nearly 2 weeks of trying to get them to correct their error of calling in the wrong medication for approval through my insurance company. It's not that hard!

This office is routinely unorganized, and unreliable. When I moved to the area I found them because…read morethey had doctors taking new patients. After a month with my new doctor, I get a letter saying she left the practice and had to select another physician again. When I decided to go to a new office, it took over 3 weeks to transfer my medical records and even then they still forgot to send all of them. I had to go to the office to pick them up and even though I had just talked with someone on the phone, when I got there no one knew who I talked to or where the rest of my documents were. Really poor experience