This place is dangerously close to me. It's decorated nicely and clean. Prompt service. I got a…read morevanilla chai latte and it was so tasty. Literally perfect. I asked for a variety pack of macarons to try and a brookie. Delicious

Stop in to try the Macarons or a Brookie or even a fresh chocolate! Grab a cup of iced or hot…read morecoffee all while being served at the counter with a smile and friendly service! Quiet atmosphere with cool art on the wall. There are also outdoor tables to enjoy or counter seating with a view out the window.

This place is such a treat for all your senses: the building and grounds are a handsome…read moresurprise--picnic tables and a small enclosed play area--as you approach the front entrance from the parking lot in the back. As you enter the shop, it smells like a confectionery--sweet, vanilla, chocolate, yumminess. The shop itself is small, cozy, and well organized to handle customers who are ordering snacks, ice cream, or pie. We were delighted by our chosen flavors: chocolate chip cookie dough, pineapple upside down, and mocha brownie which had chunks of fudgy brownie. The servings were generous and tasty. Service was prompt, courteous, and efficient.

Oh my heavens this was truly amazing ice cream! My Sis in Law had coffee and cream ice cream and…read moremint chip ice cream in a waffle cone bowl with hot fudge on top. She said the hot fudge was spectacular. The ice cream exceptional texture and flavor. I had almond joy and mocha brownie scoops-- decadent!!! We also ordered the Parmesan cheese pretzel with beer cheese dip! This was a wonderful savory salty foil for the rich sweetness of the ice cream. Cute environment and ambiance-- stand alone wooden building with picnic benches outside and a few small tables inside as well.

Do you like chocolate? If so, this place is perfect for moms, grandmothers, and anyone looking for…read morea fun outing with the kids or grandkids! It's the best of both worlds: a chocolate shop meets gift shop. And guys, we may be in trouble! In my case, I happily joined everyone, not just for the shopping, but for the candy! If you're looking for an excuse to shop, just blame it on the kids and the chocolate! They have a wonderful area where children can sit and play while Mom, Grandma stroll around and check out all the unique gifts. I usually play with the grandkids while everyone else shops, and every once in a while, they even offer free samples. That's always a nice surprise! We never leave empty-handed. We always take home a box of chocolates, and yes, they are absolutely amazing! Everything is made fresh right there in the store, and you can really taste the quality. If you love chocolate, enjoy gift shopping, or are looking for a fun family-friendly place to visit, this is definitely the spot for you! Come on in, enjoy a sample, browse the gifts, and treat yourself to some delicious chocolates!

Amazing chocolate and the kindest ladies working. We purchased many kinds of chocolates to try and…read morethough we came in close to closing we weren't rushed at all. Delicious! The shop is very cute with a lot of nice clothing and gifts for the home and he ladies. I will definitely be back.

Service here on Monday is less than adequate. With only one person working, taking orders and…read moremaking the orders, you'll wait up to 30 minutes to get your order fulfilled. And that's with only 3 customers in line. Cutting corners on staff will cost you business. I'll give it one more chance because my grandson likes it, but you better improve. To close my review, the young lady working did an excellent job fulfilling the orders. She worked with a great attitude and did not sacrifice quality.

We came for the ice cream! We were greeted right away when we walked in and was shown the menu…read moresince we have never been. They have cookie dough and then rolled ice cream. And then all kinds of mix ins. I got chocolate ice cream with Andes mints rolled in and then Oreo on top. It was so good!! You get plenty of the mix ins and since the ice cream was rolled - it didn't feel that heavy as I was eating it. Yummmm!

I was in the mood for a cookie so thought I would run in and get a dozen to take and share with the…read morefamily. When I walked into the bakery there was such a wonderful selection of different cookies I walked out with 3 dozen. I was very popular when I arrived with the pink box full of cookies. Each of the different kinds were amazing. Chocolate chip, salted caramel, sugar, thumbprint, oatmeal raisin, white chocolate macadamia.....WOW. I'm a pastry chef, I know baked goods, I am impressed

Their hours are short and they have low inventory. They are only open Thursday 10-4pm, Friday…read more10-6pm and Saturday 10-4pm. You can't even pick items before or after work. They don't do cakes anymore either. Their prices aren't bad.

efficient, knowledgable, and patient. sweet personality…read moreMy number one treat store for supplies

I used to live in Knoxville and moved out of state a couple years ago and used to love sugar bakers…read moreuntil today. I traveled 100 miles to visit and buy some supplies and found them to be closed in the middle of the week. Decided to go back home and come back on Thursday. When I arrived the sign said open but on a sticky note in the door said closed for lunch. Now I have to drive home empty again. Came back on Friday and when I wished to express a complaint I was told I appreciate the complaints but I have to have a break! I've been a mgr for yrs and you should never close in the middle of a shift. Simply bring your lunch and eat between customers. He was very unprofessional and has alot to learn about customer service! I drove 609 miles to shop there and he didn't even try to apologize for any of my inconvenience. I'll never spend another dime there!

"Danger Will Robinson! Danger!"…read more The ice cream here is THAT good, and you will definitely be in danger of going back for more. After deciding not to wait longer than 2.5 hours for a rain delay at the relatively nearby baseball stadium we launched plan B and headed here for a sweet treat. I'm not sure who enjoyed the ice cream more, the 4 children or 6 adults. Everyone was too busy eating to stop and chat. When you first walk into Cruze Farm the line you see may seem daunting but it moves very quickly with orders being taken but one set of people and filled by another. Some flavors remain constant while others vary. Lavendar honey which is a favorite was not on the menu this visit so I went with blueberry. Some in our party got twists, cups, cones, sprinkles. No matter your choice, you can't go wrong. There is inside seating, a small gift section, and a small selection of food products for purchase. We had a moo-velous time!

If you're looking for the best soft serve in Knoxville, Cruz Farm is it…read more The moment you walk through the doors, you're greeted by a bright, cheerful atmosphere that feels like stepping into a classic American farm stand. The vaulted ceilings, vintage wagons, wooden barrels, farmhouse décor, merchandise, and nostalgic Americana theme make it feel wholesome, welcoming, and full of character. It's the perfect escape from the Tennessee heat and humidity. The ice cream is what truly sets Cruz Farm apart. I ordered the Sweet Cream and Strawberry twist, and it was outstanding. You can actually taste the freshness of the dairy. It's rich, creamy, and authentic--not overly sweet or loaded with the artificial flavors and preservatives that so many soft-serve places rely on. They also make the experience fun by constantly rotating flavors. During my visit they were celebrating Christmas in July with treats like Candy Cane, Sugar Cookie Dough, Peppermint-inspired churns, Birthday Cake Churn, Brownie Fudge Ripple Churn, and more. There are plenty of seasonal options, plus delicious dairy-free choices as well. Everything about Cruz Farm feels intentional--from the spotless interior and friendly atmosphere to the fresh local dairy they proudly serve. It's nostalgic without feeling outdated and modern without losing its charm. Whether you're craving classic soft serve, a thick churn, or just looking for a place to cool off and relax, Cruz Farm is absolutely worth the visit. It's one of those places that leaves you smiling long after you've finished your ice cream, and it's easily one of the best dessert spots in Knoxville.

After a great dinner at Old Market Square, we walked around in search of coffee for my wife. We…read morecame upon Coffee & Chocolate right off the square. It's kind of hidden and we were curious to try it. We walked in and were greeted with a massive display of chocolates of every kind. Next to the chocolate display, there were cookies and other pastries. The shop was refreshingly cool and very pleasant with wood furniture along with an old school wood bench. The place is small but if you had time, you could definitely enjoy your snack inside. The two women working there were very pleasant and friendly. We ordered a chai latte hot for me, a cold chai latte for my son and my wife ordered a caramel macchiato. To be clear, we were there for my wife. She loves coffee but it is a rare thing when she finds coffee that she likes. More often than not, we go to a promising coffee shop and it falls short. When my wife's face lit up with a smile after her first sip of her caramel macchiato, I was thrilled! There are few things prettier than my wife smiling from joy or, in this case having a great cup of coffee. Since we were in a chocolate shop, I had to order at least a piece of chocolate. The flavors were all different and quirky but it was the apple caramel that caught my fancy. It didn't disappoint!! So, if you're in the mood for coffee, chai or anything else in the way of a beverage and also love chocolate, this is the place for you!! Thanks, Coffee and Chocolate!!!

The tiramisu tasted like sludge, did they use cake mix? The coffee wasn't anything special. Don't…read moreeven get me started on the baristas behavior, very rude and unprofessional holding back her laugh as i talked, I know what i was saying was not funny nor a joke so what was her problem. I normally don't ever leave reviews behind, so that's how bad it was. I wrote a poem. Rancid brew in a chipped-up cup, Tiramisu that I could not sup, One bad bite and I nearly hiccup, I left that shop and never went up