I was at this shop yesterday to replace a defective pair of football boots my son bought a week ago. Prior to my arrival at the shop I had spoken with a sale person at the shop who explained that it would be no problem but to come to the shop with the faulty boots and my receipt. I went in asked for the manager, He took on look at the boots and said "They have been washed in a washing machine and he would not do anything about it" end of story and that was it. I explained that wasn't the case and that my son always used a sponge and soap to wash his boots. He wasn't having none of it, He basically implied that I was lairing and without calling me so. I was so angry with him and the store that he was forced to give me a refund. I didn't actually want a refund, I would have been happy with a replacement or some vouchers. I don't think i would be going back to that shop in hurry. That's what you get if you complain about a faulty £140.00 pair of football boots. I also rang up later to let the shop know that I will be putting in a complaint against him. read more