Avoid them!!! :/ They supposed to do next day delivery service, I should get morning text notification with delivery time frame. I waited half day for it and after I got text that delivery will be between 5-7pm I waited another half of a day for the courier.. and no one show up or bothered to contact me. It was not me who chose this company, I know that I will not pick them in the future. This kind of business should be closed down. read more

As always nightline can only be described as the best in ireland for service i hav used DPD and they were a disgrace.Nightline have now taken over from DPD as couriers for virgin media and what a change. Waited a week for a box from DPD arrogant ignorant and useless. NIGHTLINE however . Polite drivers. Great customer care always give u a rough estimate and txt u and let u kno and if the time doesnt suit then they rearrange for u. Not only this time but night line have worked for me before 3 other couries said no way i cud get a package to cork the next day at 2 in the afternoon rang nightline they picked up the item at half 3 it was in cork at 10am the next morning what a service could not be happier the driver even helped me wrap the item and suggested some padding to protect it as it wud be shipped to another van and he put a fragile sticker on it gave me the tracking number and away he went. Brilliant read more

Just terrible. Nightmare Express. Don't let you know when they're gonna be there, don't call you when they are there. So if you live in an apartment complex and they can't get in the first door, you are not getting your package unless you are literally outside waiting for them... all day. No easy pickup locations. This better be a front for drugs because they certainly aren't a delivery service read more

If this is the best in Ireland, I really dont want to experience the rest. This must be a joke, embarrasing service, lame customer support.... 1 week delay on the delivery of a router, it shouldnt be this complicated.... read more

Delivery was nearly hour and a half after the end of the 2 hour delivery window, customer service call staff told outragous lies and got really aggressive when the obvious flaws in his lies were pointed out to him and then he abruptly ended the call. When the driver did eventually show up he literally laughed in my face. Such a terrible service and I would urge Virgin Media to terminate their contract with them for the sake of their customers everywhere. read more

It's a wonder they manage to leave out their own bins, let alone deliver parcels!! TBH, I don't think they wanted me to have my parcel, it was as if they where going out of their way to stop me getting it. The attitude in their Belfast office was appalling. Not only did they slander me to the other business that I was receiving the parcel from, they actually tried to confront me when the parcel was being lifted. This is the sort of thing you would expect from some cheap B rate movie.. One star is one to many, I have never seen or heard of worse!!! A case for Trading Standards. read more

Virgin media used this company to deliver the modem we need for the internet. Nightline sent a text message the night before their first delivery attempt saying they'd message again in the morning with the two hour delivery slot. I received no message until 3:49pm when I was told my delivery slot was from 2:50pm-4:50pm. As it happened the delivery guy had attempted to deliver the package at ~3:15pm, half an hour before I was notified. After calling them they assured me it would be out the next day but that I should call to check the delivery time. I did this the next morning only to be told they couldn't know the delivery time until the driver actually left in the afternoon (ridiculous claim for a delivery company). I called again in the afternoon and they said they'd contact the driver and get back to me. They never did. I finally called a third time (by this point I'd wasted almost an hour on the phone with them) only to be told that in fact my package never made it on the the delivery van today. My partner waited in all afternoon for them and waster her time as well. I would avoid this company at all costs. They are unprofessional, do not offer the service they advertise and their support are useless. read more

My child's Santa presents, ordered from Debenhams, were supposed to arrive 22nd December in time for Christmas. They arrived Jan 4th!! The driver just handed my child's Santa presents to him when he answered the door. Imagine doing that to a 7 year old! Debenhams completely blamed Nightline and said it was their fault and that the driver was too sick to deliver in time for Christmas. Disgraceful. read more