The trees my husband was shown when he visited the tree farm were much better than the trees we ended up with.
He was told to expect them the last week in April. They did not arrive then. No communication from Nielsen's. He called several times to find out when they were going to be delivered as we had to arrange help to get them off the truck and moved to where we wanted them. They do not do anything with them, other than to show up at your place with the trees loaded on the back of a flatbed. They did not arrive until May 19th. When they came, the roots are wrapped in burlap, and the trees are bound with some kind of material so you can't see what they look like. In order to get them in the holes we had ready for them, it worked best to leave them bound up for ease of moving and working with them. The trees had already candled by the time they were delivered.
When we took the binding off, there were some trees that had huge holes in the side with no branches, whatsoever. A couple had brown branches that looked like they were dying. Again my husband contacted them only to be told to make sure he watered them right.
These trees were not cheap and the price did not reflect the quality we ended up with.
Very disappointed. Their communication with a paying customer was very poor.
I would not recommend this tree farm. read more