My god daughter needed a second car. Her very old, very used civic was unreliable and has been a…read moremoney pit for a few months. I knew that this dealership had a good reputation and their used inventory had three SUVs that would meet her needs. I contacted John, their used car sales manager, and set up an appointment. John greeted us with the three vehicles I requested ready for test drives. He was low pressure, informative, and best of all, he listened to her personal concerns. She found one CR-V with options she wanted (recent service, new tires, Apple CarPlay radio) and together with her husband worked out the price and financing. Especially helpful, he took their old Cjvic (not running!) in trade, rolled the trade into the purchase and towed it to the dealership with no towing fee... finally, he researched finance deals and told her he could get a lower interest rate for her by delaying the purchase one week. Like I said, he listened and was low pressure. Spotless dealership, well prepped used SUVs, market correct pricing, low to zero pressure, and a friendly salesman who seemed (and acted) like making the customer happy by meeting her needs was all he was interested in doing.

Horrible experience at Sussex Honda. I made and deal on a used car and accepted the offer…read more Afterwards, the manager called me and told me they made an error on the price and rescinded the offer. After a long misogynistic, gaslit conversation with manager, he eventually agreed to honor his initial offer. We agreed that I would come in with a check and car would be ready for me. When I got to the dealership a few hours later I was told the car was sold. The buyers were still sitting there completing their paperwork while I was there. It's obvious this dealership lacks professionalism and integrity and does not care for their customers.

I did not purchase a car at BMW of Newton, but I did bring my BMW for service there and was amazed…read moreby the effort and attention to detail they put in to every customer they have. Trevor with the service center was outstanding; keeping me updated every step of the way through a hectic situation. Definitely will be buying a car from BMW Of Newton in the future. A+++++ service Thank you for everything

I purchased my BMW X3 here from Andrew Radovanvic in 2023 and had an excellent experience. Andrew…read moreand team listed to what we wanted and were flexible in the sales process, not pushing any unneeded services and meeting us at a fair price point. The order/deliver process was super smooth, and I've had the car serviced there several times. I have another BMW that I had been servicing elsewhere, and when I got a crazy exorbitant estimate for work I had BMW of Newton take a look - they did the work at a fair price (less than half what the other dealer proposed). They also did not pressure me into new tires and brakes earlier than needed, like the other dealer's service department did. My experience with these folks has been excellent so far, and I'd recommend them highly.

TL;DR: Within barely 12 hours, I had a brand new car with a no BS experience!…read more After running into issues with two other dealerships (and waiting two months for a car), I decided to call Newton to see if they had the car I wanted on their lot. They had 3! It was about 7:30pm and they close at 8pm. I spoke to Teah and let her know what my current deal with the other dealership was going to be to trade in my Honda CRV lease. She took my information and said she just needed to see if they could take my Honda. The next morning she texted me the first thing that they were still working on it. About twenty minutes later, she texted me that they could give me the exact same deal for the car. I was in disbelief and immediately drove to the dealership. I ended up getting the top-of-the-line car for about $50 more! Teah was awesome - I was there for about 1-2 hours honestly. From start to finish, this was such an easy process. There was no BSing me, no swindling or playing hardball with numbers. They were honest and straightforward. I would recommend anyone go here and call Teah anytime they want a Toyota!

Never buy a car from Newton Toyota. The service department lies about repairs not being needed…read more After 16,000 miles the left front tire failed inspection in PA on my new 2025 Toyota Crown Hybrid.Their service department still wrote up the tire as good. The blower motor doesn't work and they lied and said the cars blower motor doesn't cool off or heat up the car. So just close as many vents to try and try to make it work. They didn't make the car so they can't fix it. I had a safety recall and an appointment at 10:00am. The first thing they said after an hours drive to get there is they can't do the safety recall. The head lights don't shine high enough and they don't adjust them even though the owners manual states to take your car to the Toyota service department to get them adjusted. The service manager was upset that I used the "f" bomb because they can't and don't know how to fix the car. That they can't find good help to work there and just accept it. My next step is to see an attorney next week, the 1st week in May 2026.

marc the advisor was so friendly and got stuff covered under my warranty that i didn't even know…read moreabout.

Staff that schedules service appointments needs more testing in extended warranty before making…read moreappointments. Awful service!!! Would never recommend or buy from Volkswagen/Audi in Newton NJ. Check reviews about them.

I'm really surprised by some of the negative reviews. I had a great experience here with both my…read morepurchase of a pre-owned Crosstrek and my subsequent experiences with the service department. All have been great! The sale was smooth and honest - very straight forward and easy. Everyone in the service department was nice and helpful and I've been in and out quickly. Nick was my salesperson and he was excellent. He was very helpful and honest with the sale and has since assisted me with additional parts and service as needed. I definitely recommend this dealership - but ask for Nick!

I bought my car brand new from this dealership and was told I would receive free oil changes for…read morelife. It was one of the reasons I bought the car from this dealership. 2.5 years later, and that is no longer true. When I tried to email the customer service VP, the email was undeliverable because the email address DOESN'T EXIST. I will NEVER bring my car here again and I will tell EVERYONE I know about the shady business practices of the higher ups. Literally every person I interacted with in service was nothing short of perfection in terms of professionalism and kindness. It's truly a shame they will be the ones who suffer.

Exceptional experience with Sandy, Keith and Moe…read more One of the most impressive and memorable car buying processes I have ever had. The team at Mercedes Newton was easy to deal with, always acted with integrity, and were genuinely amazing. I was able to work out the purchase over text message, including appraising my trade, and I was in and out with an amazing new truck in no time. I cannot imagine an easier or more stress-free buying experience. Lovely people, beautiful store, easy process. If you need a Mercedes (and you do), this is your dealer.

The best dealership, and they will get all my business going forward. The process of buying a…read morevehicle, assessing trade-in value, and completing paperwork, all with efficiency and professionalism, has made me a customer forever. I called on a Friday and picked up on a Monday of a holiday weekend, all stress-free! The place to go if you are busy. Highly recommend!! Many, many thanks to Sharleen Toribio and the gentleman who sits at the front desk for making us feel comfortable.

Absolutely fabulous auto dealer. I cannot say enough good…read morethings. No hassle, no pressure, and quality vehicles. Forget all other dealerships and just go directly to either one of their locations, you won't be disappointed.

I recently purchased a 2010 Honda Civic from Lafayette Motors dealership in Andover, NJ, 07860,…read morefrom Paul, the owner, and can say this is the place to go when you are thinking of buying! I have been burned in the past by dealers and Paul is straight forward, works with you in any way, and most important, is honest. I came to him with some strikes against me and without making me feel worse than I already did, he put everything aside and got to business and worked out a deal on an amazing car. I recommend Paul to all of my friends and co-workers, as Paul came very highly recommended to me by a student at the school where I work. It is by word of mouth you find the best, the most honest and the people who will work for you, Paul is that man. Suzanne B.

Great service nice people, everyone is very welcoming and strive for you to be 100% satisfied which…read moreI am. Warm welcome by all. Had a rooftop carrier installed on my 2024 Tiguan 11/13/2025. Did a great a timely job. My service advisor is Cole Hansen. Kept me updated while work was being done. I will request him when I need service in the future. We own 3 Volkswagens. I recommend Volkswagen world of Newton for both sales, services and parts as needed. Also Colleen the service scheduler is extremely nice and wants you to be pleased. And also let me say Alex in parts is terrific. He spends the needed time with you to ensure you ordered what you need is correct. So if you are interested in purchasing a VW or need service or VW parts, I highly recommend Volkswagen World of Newton, New Jersey, phone 973 756 3100. They will continue to be my first stop for all my VW needs. Ritch Fowley

This has honestly been the worst dealership experience I've ever had. I've brought my car to World…read moreof Newton Volkswagen four different times for the same exact leak and it's still not fixed. The first three visits, they told me it was the windshield, it was replaced it 3 times, and the problem never went away. The fourth time, they said it was the sunroof "levels" and that they corrected it -- less than two weeks later, it was leaking again. At this point, it feels like they either don't know how to fix it or just don't care. The customer service has been just as frustrating. A manager refused to take my call. I had an appointment scheduled with a loaner and they cancelled it without even telling me. I left a message for the general manager and never got a call back. Spoke to another manager, he never called back. And the craziest experience before this, which should have been my clue to stop going there? After scheduling a detail in July, an employee actually called me on his personal phone (so it wasn't on a recorded line) and told me not to even bring my car there. If that doesn't say everything, I don't know what does. I've always driven Volkswagens, but after this experience, this will be my last. It's a shame the brand allows this dealership to carry their name.

This place is an absolute joke. I brought my Silverado here for a recall and I left it here for a…read morecouple days. I got my truck back and picked it up after hours and when I went to start my truck it was dead. I brought it back and next day and now I'm being told my battery is bad and i need to pay 142 dollars to get a new one. This place is a joke and they could have at least discounted me for the problem that happened on there watch. Beware of this dealer!!!!

Just bought an Equinox from this dealership and had a great experience. The whole process was…read morepainless and the sales people were great!