This is the best hotel experience I've had in many years, even compared to higher star…read moreaccommodations. Super clean, new, quiet, no weird smells, super comfortable beds and sheets, comfy desk chair of pleather which can be easily wiped of previous humans, TV has HBO and all basic channels, wifi fast, bathroom large and well lit and mirrored with huge counter space, kitchenette looks tiny but the fridge is much larger than usual that I fit 3 days worth of meals in there and it wasn't anywhere near full. Coffee machine was simple to run water through to clean before my use, super quick Keurig. They had paper plates, bowls, forks, coffee and plastic cups and even one large glass covered microwave dish for reheating food. I appreciate the large mirror, hooks and wall shelf at entrance and the huge closet and room safe. There is a black out shade and also a sheer shade which are far better than smelly drapes. All staff I came in contact with was helpful, polite and friendly. It's not very far from MOA and I noticed a shuttle at the front so I assume they even do airport pick ups, but didn't use so cannot confirm. There is a small amount of road noise but it's more of a quiet din. I did not use the pool, hot tub or work out room but they look fabulous. Each floor has a laundry room with counter operated machines if you need clean clothes and of course and in room ironing board and iron whoch easily pulls down from a slim cabinet. Obviously I highly endorse here if in the metro area.

When I went to sleep, I put the security latch on. When I woke up at 4am to use the restroom, I…read moreconfirmed it was on. Imagine my surprise then when at 8am (seriously, who starts housekeeping this early?!) housekeeping entered my room by disengaging the security latch. Wouldn't this be a clue that someone would be in the room, potentially asleep or in the shower unable to hear the knocking? This is infuriating and incredibly unsafe. Once the door opened and the security latch had caught, I was awake. No one called out "hello? Housekeeping" They just proceeded to disengage and walk in. Clean hotel. Would not stay again

Unfortunately, we didn't have a chance to meet the owner of this B & B, not sure if it would have…read moremade a difference in our experience or not. She was pleasant and friendly over the phone when I made our room reservation. I will say most of the B & B's I've enjoyed, was partially because we had a chance to get to know the owners a bit and see how passionate they were about making a great B & B experience for everyone who stayed with them. So, maybe I've just been spoiled a bit by the extent of the services and amenities others offer, but that's my comparison. What this place does have going for it, is it's location. However depending on where your room is, you'll hear the traffic noise as this is located on a busy street. Also, the fact that there isn't really much else around lodging accommodations limits your choices for this area. There is private parking for guests. The room was clean and comfortable. It was lacking the extra little touches that many travelers have come to appreciate from bed & breakfast operators-shampoo, blower dryer, complementary water or soda, glassware or plasticware instead of dixie cups in the room. Self service coffee, tea and microwave popcorn was available in the dining area. For the price of the rooms, the little extra touches might have helped.

A very pleasant stay, and I am not a fan of B&B's because I have to, you know... socialize, and I…read moream not an extrovert. But hey, our hosts were relaxed and friendly, and the folks we sat down with to breakfast had fun stories to tell. The rooms are idiosyncratic but charming. The bathrooms: just idiosyncratic, but they worked. Breakfasts on the weekends were more elaborate and tasty, and on weekdays simpler but adequate. I get the feeling this may vary with the number of guests. The Birdhouse is on a "busy" intersection which is no big deal because Excelsior is a pretty quiet little town; and a charming one. You are a walk away from good shops and restaurants. You are a very short walk from Lake Minnetonka and its activities. The Porch and grounds are delightful. If you get the right weather for it, lazing outside could be a delicious experience, with an elevated view of the neighborhood. Of course, getting bearable weather (not too many mosquitoes, not too much heat and humidity, not 5 degrees below zero, can take scheduling and luck. In the winter, I imagine the large parlor would be very inviting. So a point off for the various weird bathrooms, which were all functional but awkward, but all in all, I will be staying there again, the next time I visit relatives.

Not many options in the area but we were happy with our overnight here. We didn't arrive until 10pm…read moreand we did not have a prior reservation. Sam was incredibly welcoming and accommodating even at the end of a long shift with a last minute booking and check in. There has clearly been a lot of work put into the building and rooms recently. Most everything was newly remodeled and I appreciated the hard floors. The bed was comfortable and I slept great. We had to turn on the wall fan and open the window wide due to residual smells from the remodel but it was better than being old and dirty!

The staff is friendly and my stays have been great. A cozy place to stay for the holidays is always…read moreappreciated. Thanks for all you guys do!

I can't say enough amazing things about this place. I had made this reservation last minute due to…read morea safety issue at a previous hotel. The front desk staff are amazing!!! They handled my incoherent crying state very professionally and wakes me to my room to make sure I was okay. Everyone was very personable and I would find myself chatting with them often. The room was very clean and I barely ever heard a sound. I would hear the occasional vacuum above me but it wasn't a big deal. Super dog friendly by the way! They absolutely loved my Charlie and knew her name before mine haha. I wish I remembered everyone's name from my stay.

Sessy at the front desk has to be one of the best hotel employees I have ever met - so helpful,…read moreaccommodating, and just kind!! For her alone they get 5 stars!

This is a hidden gem right in the middle if downtown excelsior. We had friends staying in town and…read moremade this recommendation for it's walk ability and so glad we did! When we arrived, we noticed there was a health number of stairs (not handicap/limited mobility accessible) which led to the boutique hotel floor. I would categorize this more like an air bnb since there was no front desk concierge or turn down service and you are given a keycode access at check in time. The room/space was adorable with a full kitchen, bathroom, and good amount of seating (think well designed studio apartment). There is a coffee shop located in the main floor below the hotel and also- Red Bench is like 3 doors down. Highly recommend for guests when they come into town or a Lil' getaway for a couple or small family!

We stayed in the Wayzata Bay Suite on a cold and snowy January weekend. It was a wonderful room…read morewith pretty much everything you could need for a stay. Very lovely room and very clean and comfortable. Downtown Excelsior is a fun area to check out with plenty of great restaurants and the lakes are nearby. We went to a play at Old Log Theatre which is also very near. We would definitely highly recommend staying here!

If I could give a 0 I would. Management is horrible. They…read morewere rude to their house staff and made a young girl cry.

Is there an option for negative stars? I sleep in hotels every single week and I've seen some bad…read moreone but this place... by Wednesday night I cut my losses and slept in the truck! The beds are so gross and raggady I slept with my clothes on. Do not recommend wasting time or money here

Clean hotel. The staff at the front desk were great. Our room was nice and clean. It is slightly…read moredated (the tv is an older model that we couldn't sign in to our streaming services). The pool area was super nice. It was clean. They have towels everywhere. Lots of seating. There is a pool, a water slide, a kids splash pad, and a hot tub. We were very pleased with the pool area and had a nice time with our son. My only wish, is that you could turn off the splash pad as it was too loud for our son. A room with a pool facing balcony could be really loud as the pool is open until 10 pm during the week and 11 pm on weekends (opens on 7am). We recommend. We would stay again especially to bring our son to the pool and have family fun.

Amazing place for families! A one stop shop for fun, food and good sleep. Room is pristine,…read morewaterpark is perfect for the whole family and the restaurant on site just makes it all worth it. (Plus an arcade) Bite the bullet and book this place. You won't be disappointed. Word of warning: Odd numbered rooms overlook the pool. Even don't. Top of the water slide is right even with room 205's sliding door. May not want that room if that would bother you.

Fabulous staff! Due to health issues on our visit to St Peter we needed an extended stay place and…read morethis Best Western was the perfect place for us! They were very accommodating to our needs and privacy. We were able to recharge and be close to nearby medical facilities that we needed. Our experience was very positive! Would highly recommend!

I stayed here in November 2020. Having the EV charger on site was a great help and enabled me to…read morehead for home the next morning with a full charge. Staff was friendly and the hotel was comfortable and modern.

Hotel Having the…read moreneed to be in the Delano area for a couple of days, the options for lodging are somewhat limited. The Grand Stay is a smallish midwestern chain and there happened to be on in town so I grabbed a room for a few nights Small but nice lobby greets you as you walk in and the attentive fellow behind the desk got me squared away with a room in short order. I was up on the third floor so hopped the elevators and headed up. Elevator arrived and operated in the normal amount of time - so all good. Room was nicely appointed and clean. Bathroom was good sized, well lit and functional. Hot water was hot. There is a large indoor pool available, but I did not have the time to do anything there. They offer a free breakfast in the morning but to be honest, it was very basic. Coffee was decent however. The building is situated on the edge of a strip mall and there is an Italian sports bar there if you feel the need to grab something to eat and watch the game. Parking lot was a bit small and cramped, but got the job done. Overall a solid 3-star hotel and I would stay here again if in the area.

Nice hotel west of Minneapolis! Definitely gives you an option to the ones in Buffalo and very…read moremodern! Has a good size pool and hot tub and the rooms are clean! We come here a few times a year and have had birthday parties for our daughters there. It's priced fairly as well! We spent nearly 6 weeks there with our 3 daughters, dog and cat as we waited for our new home to be finished. The staff was extremely friendly and helpful. We felt like we were family by the time we left! They provide a bigger than normal continental breakfast with waffles, variety of donuts and mini muffins along with a hot meal option from eggs to bacon and sausage to biscuits and gravy. Definitely nice to have some options. The cleaning staff are very nice and always willing to help! Definitely recommend this hotel if you have to stay for an extended period of time or just a night!! Thanks for a great experience!

What a great place to stay! Clean, neat, well maintained. Good breakfast, friendly staff,…read morecomfortable for a place away from home. We'll be back.

A satisfactory stay at a Hampton Inn. The hotel was clean. The staff were friendly. The breakfast…read morewas decent. A major downside was that for a two day stay the room does not get serviced. At a minimum I think housekeeping should get the trash. Fortunately I dropped my dinner trash in a hotel trash receptacle by the ice machine. One more thing was that there was not a laundry bag for dirty clothes. I was on the fourth floor. I did think it was a bit odd that the hotel only had one elevator.