I Went to Nicky's to drop my shoes off for a repair. As I was walking out to my car, I realized I left my phone inside. I walked back inside to grab it. I caught Nicky smelling my shoes and we made eye contact. It was extremely awkward and I felt uncomfortable. I turned around and left. I don't plan on ever going back for my shoes... read more

Very professional. Very good knowledge in the business. The best service in the world.

Nicky is amazing. I am new to the area, and went to his repair shop. He is a very nice family man that knows what he's doing. Brought my shoes to get fixed, and in 2 days, it was fully new. He even included a new sole that was the most comfortable thing ever. Great quality, great value, great person. Overall recommend. read more

Great business! Quality of work and price was very reasonable. Got my travel bag fixed because it had a major tear in it and originally went to have clothing repair specialist, but she recommended Nicky's Repair instead. One of the best small business to small business recommendations ever! Definitely going there with any bag issues or shoe repairs I may need. read more

15 days ago, I posted the review below about how awful, unprofessional, and horribly rude Nicky was when I asked if he could clean up my shoes (read my review below). Well, I found an amazing shoe repair shop where the service is friendly and helpful. The Cobbler's Bench inside the Outback Footwear shop on East Los Angeles Ave. I walked in and was immediately greeted with a friendly smile and "How can I help you?" When I showed him my shoes he said it was absolutely no problem to clean them and make them like new! In 5 minutes, he had refreshed my shoes, and they look awesome! Only charged me $25, and I was on my way. I highly recommend this shoe repair over Nicky's ANY day! They are friendly, polite, and reasonably priced. Excellent service! read more

Nicky's Shoe Repair - My shoes freshly cleaned by The Cobbler's Bench Shoe Repair in the Outback Footwear store on East Los Angeles Ave. - Shoe Repair Near Me - Simi Valley, California

Came Wednesday to get some shoes I purchased online widened. First off he only takes CASH so come prepared. The owner was very nice! He had my shoes ready today right when he opened. Plenty of parking facing Tapo Canyon. Seems to really know his stuff about shoes. Even made a recommendation on another pair I brought in that were slipping off my heels because they were to big. Will definitely use him again for any shoe needs. read more

Super high quality work and a quick turnaround. The repair looks like it was originally part of the shoe's design. Without a doubt, the best shoe repair shop in Simi! read more

I only trust Nicky with my designer goods! High Ponytail anyone?!? Thank you for always taking care of me! You're the BEST!!! read more

Nicky's Shoe Repair - Shoe Repair Near Me - Simi Valley, California

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Customer service can't be beat! Nicky does a great job and works quickly. This place is a gem! read more

This place I was skeptical and he was kinda stern but guess it was culture but he only accepts cash it was 30 bucks to paint and polish I had some nasty scratches and he made them look like new I would definitely come here again thank you Nicky. He was friendly and said I charge a lot cause he is good at what he does. I like his confidence. read more

Nicky's Shoe Repair - Man I can't even see a scratch - Shoe Repair Near Me - Simi Valley, California

If you're not in the Simi Valley area, I suggest driving even an hour if you must, out of your way, to get your shoes, purses, belts etc. fixed, worth the travel. If you're in Northridge just drive to Simi! This is the best cobbler I've ever used. For belts, purses, and shoes. Craftsmanship is incomparable, customer service and Nicky gives you his professional advice. Cash only and you need to pay before the work starts. These are standard operating procedures. Nicky is honest and the quality of his work is worth the price. read more

Very nice man. I called ahead to see if he had shoe soap. I had polished my leather shoes and didn't get to a mirror shine, so I was looking to buy a new shoe polish and wash the old polish off. So Nicky has the shoe soap I needed, he was very patient and cordial. I payed cash for my soap and went home and got my shoes to a mirror shine. He's one of those guys who you can tell does this profession to preserve an older tradition. A classic kind of person. There was a table of shoes in the shop that were all fixed that were ready to back to their owners. If I needed anything else leather-wise, I would go and see him. read more

Do not take your shoes to this place. The owner is an out of control, hostile unstable person! I brought some expensive shoes in there and asked if he could help me with them. He started off very normal, but when I asked him to, please be careful with whatever product he was going to use he threw my shoes in front of me and said. "Get the f*** out and take your shoes somewhere else" and immediately flew off the handle. He then continued to say that he had been in business for over 35 years and that you need to trust somebody if you take your shoes to them and not to get out. I tried reasoning with him, but he just continued to scream and swear. About 30 seconds into his incoherent ranting, I pulled out my phone and began to take an audio recording. I then had enough and began to scream back as I was walking out. He then reached behind the counter, as if he was going to pull a firearm or some kind of weapon and said "come back here and I'll show you what I can do!" I debated calling the police, if he had actually branded some form of a weapon toward me, I would have! I would steer clear of this place! read more

I love this man! He is an amazingly talented shoe repair man. He's almost like a magician and this is definitely the best shoe repair place in Simi. I always bring my shoes here and they come back looking great. I also have brought belts to have them repaired or buckled changed. Just today I brought my favorite leather jacket to him to repair. He is always no nonsense, tells you what he needs to do to repair your item, and does it in a timely manner. Sometimes he can even do same day repairs. read more

This guy is amazing Just moved here Walked in the store need to see if he can add a extra sole to my shoe. Guy starts yelling about Dr notes. Very threatening. How this guy is in business is amazing. Turns around like his a king $75 and walks away, The money is not the issue. I will gladly drive to my old guy at Topanga mall. If I could he would get Zero stars. And he should be careful who he yells at. read more

Went there on recommendation from a co-worker. The soles of my boots were nearly completely gone. These were boots I wear everyday for work and they had become extremely uncomfortable. Nicky looked sad when he saw the boots I brought him. He wasn't sure if he could help them, he said he would try! I returned to find my boots looking nearly brand new. I say nearly because they looked brand new but we're already broken in! I'm very pleased with Nicky's work. I'll be back in the future I'm sure! Thanks Nicky! read more

I asked what it cost for soles on my work books he nick said $125 ..i thought that was kind of high .so i told him i used to get them done for $60 ..he said then go get them done there ..he was rude and disrespectful ..i would think twice of having anything done in he's store ..what joke he was ..lol read more

Stay away from this place. This man was probably the rudest man on the planet. Or so it seemed. I came in asking if he can fix a crease in my shoe, he glanced at it walked away and yelled "No!!! It's not worth it, I can do it, but it's not worth it" I said, well I will pay you I really like these shoes and he proceeds to yell at me again and goes on and on. I told him to his face he his rude and disrespectful and he should never talk to me like that. This guy is literally a joke. Believe the negative reviews he has no idea how to be professional or kind to people. read more

Nicky worked his magic on a new pair of Nikes and Louboutin's that were a bit too small for my comfort. Now they're perfect! Super friendly and reliable! read more

Im in utter shock how the owner of this company left my Dior Sandals. If I can leave him 0 stars I would. I instructed him to clean them and paint the edges ONLY! I pick them up a week later and he took it upon himself to paint the soles of the sandal which I never told him to do so! He didn't even match the color at all and had streaks from the paint he used. I was very unhappy and upset with the job he performed especially because he wasn't told to do that. He kept telling me I didn't even charge you for the paint on the sole and that he can remove it to come back in a week. I come back and they look 20x worse then they did even before I dropped them off. I was very upset with the job and not once did he apologize or offer a refund instead he proceeded to yell at me and told me to leave his store and threw my sandals on the counter. To make matters worse I dropped the sandals off in a duffle bag that came along when purchased. He misplaced it and swore I didn't leave the sandals with the bag. I kept telling him to check his cameras that I did but he continued and continued denying it and raising his voice at me. I had no choice but to leave. I'm very disgusted how he treated and talked to me. You would think after ruining my $900 sandals he would try to make things right. I'm going to be filing a small claims against this establishment. I have inserted pictures of the before and after for reference. read more

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Been going to this place for over 10 years and never once did Nicky disappoint. He always does an amazing job with all the bags (both regular & designer) and shoes that I bring in for repair, cleaning & polishing! read more

Great service from such a pleasant and friendly man. Took my "too tall for a bad ankle" heels in to see about shortening them with some hesitation that they would look odd by altering them and he promised he would have them looking perfect. He did not fail! They looked great, natural, and my feet and ankles were so happy! read more

A true magician. He is the last of his kind in working wonders with shoes and even leather bracelets. Fixed many of my wife's shoes. Fixed my leather elk antler bracelet I received as a gift twice when I thought it might not be able to be fixed. Cash only. read more

BEST place!! Nicky has repaired my shoes and belts perfectly every time! He also repairs handbags! The kindest, most hardworking & professional man. He's an expert and it always feels great to support small businesses! read more

You need a "guy" for everything. Specialists that are good are hard to find. He's the guy. Thanks Nick. read more

Stay away. There are much better places nearby with much friendly service. I came here with my fiance to fix three pairs of her high heels tips. We showed the owner the different heels and without even taking a close look at them he said he couldn't fix two of them and we might as well throw away the shoes. What?! When we questioned why he thought so, he just repeated that he can't fix them. He was really rude about it and came off as very angry. He wanted to charge us double of what it would cost to get it fixed at other places. At that point, we just walked away, went to a shoe repair place nearby and had the work done... with friendly service, quality work and realistic prices. Fyi, cash only and you have to pay in advance without confirming the repairs are adequate. Not sure what the issue is here, but I would highly recommend you not go here. read more

This is the BEST shoe repair ever! Nicky's work is just PERFECTION! My shoes always look like brand new after he works on them. I believe there is no way you can find someone any where in the world that can match his work. I am a very happy customer. read more

I was very pleased with the personable service and quality of work. I bought a pair of shoes through Amazon and they didn't fit quite right because I was in between the available sizes. After getting the shoes altered, they were perfect! read more

I took my shoes to get a minor repair done, and they wanted $80 to re-sole both shoes! I told him I thought it was overkill what he proposed. He offered to do a 'patch job' for $15. I took the shoes to the shop on LA ave and they fixed my shoes perfectly for $10, NOT $80. I would never use 'straight up' in my experience with this shop. read more

Best repair shop for luxury goods and maintaining items in excellent condition! Louis Vuitton, Christian Louboutin, Gucci, Channel, etc. if you're spending 1k and more on a pair of shoes... $50.00 is nothing to ensure the soles will stay in excellent condition. I trust Nicky will all of my handbags, shoes, belts and luggage. read more

Not worth your time! Owner is rude and could care less if he has your business or not... His motto is "I have been in business for 28 years"... good luck staying in business another year with that attitude... Times are changing buddy! read more

Horrible- rude and my shoes broke after one use. I was trying someone different and all it did is waste my money. DONY DO it!

My friend called to ask a simple question and the person answering the phone was very rude and not willing to help us. NEVER go here!!!

He does a great job! A few of the other post are right, he does remind me of the soup natzi from Seinfeld! And may be a bit moody everyone and then. But seriously shoe repair is a dying trade and he is the best. My shoes always look new and polished when I get them back. I don't even live in town anymore but I save my shoes to get repaired by him when I come down to visit. Just remember- No plastic! Only cash! read more

Had an old LV luggage, with the zipper not working and some wear and tear on the sides of the zipper. I took it to a few places, and they wouldn't take it, telling me it's not worth it, or they couldn't fix it. I took it to Nicky's and without hesitation, he took it and told me to come back in a week. I wasn't expecting much out of it,maybe just the zipper replacement, but when I picked it up, it looked brand new, I was surprised , and thought he must've just bought a new one to replace mine lol. Excellent Craftsmanshipnyou won't find these days. This is main repair spot from now on read more

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I had a pair of shoes I needed to get polished and cleaned up for a wedding. They are black/white wing tips and I figured that would probably be a specialty thing. So, I called ahead. I spoke to the owner and described that I had black and white wing tips I needed shined and buffed. He told me they absolutely do that and gave me a price and a turn around time on that. Brought the shoes down there only to have the same guy look at me like I was freakin dumb and tell me they don't do that there. ....????????........ I verified the number, I called the right place. I only speak English, so...not sure where the lapse in communication happened. read more

We've been going here for years. Service always with a smile and great disposition. I recommend having your shoes cleaned and fixed here with no worries. It's done very well and quickly too! read more

The best repair shop in town I've been to..."Nicky's repair shop"...This is my 4th bag that Nicky repaired and I am very much happy of the results..The owner was really nice and he was able to repair the bags in a few days. I highly recommend coming here for the service & pricing... Thank you Nicky... read more

Over 20 years Nicky has been repairing and polishing my family's shoes. We have never been disappointed. I am a person who requires quality and Nicky does a 5 star job every time. He will tell me not sure if something can be done or stain will come out. I just say "work your magic" and guess what? He does it! I am willing to pay to try because I believe in his work. read more

Nicky's Shoe Repair - Nicki J. - Shoe Repair Near Me - Simi Valley, California

I came in here because the pull strap on my brand new boots I got for christmas had broken when I tried to put them on. I came in here and in less than 10 minutes, I was on my way out the door with boots fixed for about $8.00. STOKED! Thanks Nicky! I'll definitely be back! read more