They were fast and efficient. Highly recommend. They fixed my passenger window in one hour and were…read morevery professional and courteous. Can't say enough about how good they are.

Made an appointment over the phone. No deposit required. Showed up a few minutes before my…read moreappointment and they got right on it. 40 minutes later I drove out with a new windshield. I felt the price was very reasonable. I'll definitely recommend.

This shop has gone beyond the normal in helping my sister with her car problems, even drove to…read morewhere she was broke down to help her one time, and gave her a ride home while car was being fixed. They gave her a fair price. I have only used them once and had a starter replaced and they did a good job and fast, I plan to use them for all of my mechanic needs in the future. Everyone there is friendly and professional. I highly recommend this company. As a small town, Big Sandy is lucky to have a good & honest mechanic shop like Maxi-Lube., I am grateful that they are here.

Update: The owners rectified the situation and apologized. I appreciate the honesty and integrity…read moreof the owners. They changed my oil this morning, a little less than 90 miles later my oil light comes on. Immediately pull over and there's oil everywhere. Walk around the car there's oil on the back end and passenger side of the car. I called maci lube and he advised it could have been an issue with the o ring on the filter, then said to drive my car to him. I said I can't because there's clearly a significant oil leak. He told me to go to a local place and call him in the morning. So I pay 125 to be towed to a local place where they see there is no oil filter attached. I call maxi lube back and he said he tightened the filter with a wrench so there's no way. He said he's not paying for the tow and can refund my initial oil change for "condolences". Go see him in person after my car is fixed and admits it could have been him but he's only willing to refund the initial oil change. Zero out of ten stars. Do not recommend.

A father & son who are knowledgeable, reliable, and honest mechanics. They are always busy as the…read morecommunity trusts their hard work and integrity. Five stars!

I took a vehicle to Byford Automotive for a front-end alignment because he was highly recommended…read more I knew that he sometimes takes a while to get to a vehicle, so I called and asked how long it would take to get my vehicle finished. He told me that he should be able to get to it within 2 or 3 days. I called every few days (not every day because I didn't want to pressure him) to see if there was any progress made. He kept telling me that he had become swamped and he would try to get to it that day or the next. Two weeks of being told the same thing for a job that takes a very short amount of time, I called and asked if he had worked on it. He said that he had started on it and that he was going to try to finish it this evening. I told him that I had found another place that could do it while I wait and I would be by to pick it up. I asked if I owed anything for the work he had done on it. He said, "No ma'am, but don't ever bring it back." After he lied to me for 2 weeks and then treated me like that, he doesn't have to worry about me bringing anything to him, ever again.

Great shop, amazing communication, and quick turnaround. I went in for several items and had my…read morevehicle back and ready to go in no time.

An Arizona driver passing through, was taken care of promptly and professionally, great shop!read more

If you're looking for a good mechanic shop that could work on any vehicle, including diesel trucks,…read morethen I HIGHLY recommend Hometown automotive. The mechanic Dawson is amazing. Very knowledgeable and has worked on all my vehicles. From my Duramax, to my Tundra. Great customer service, and quality work, with fair prices. They just did my rear brakes on my Toyota Tundra and my Acura MDX. Very few mechanics can actually work on both diesel and regular vehicles.

0 Stars I originally called because the used vehicle I…read morepurchased had some exhaust leaks and I needed them welded up in order for it to pass inspection. He agreed that he could do it for a reasonable price so I took it there and he got to welding. He wasn't able to weld all of the leaks, and the few that he did get fell apart. I drove directly from the shop to an inspection station and the leaks were worse and I failed. In addition to the exhaust leaks, the inspection station notified me that a previous owner had removed the catalytic converter so I needed to replace that as well. I purchased a new one and brought it into Hometown Automotive to have it welded in. At any exhaust shop, this should cost $100 Max. When I picked up the vehicle, he charged me $300 to weld in a catalytic converter. Keep in mind that I provided the part. I paid the bill and I didn't even make it home before the welds on the catalytic converter failed and the exhaust broke apart on the back side of the catalytic converter. I finally took a look underneath and the welds were terrible. There were actually more leaks now. I was able to slide the exhaust pipe back into the back half of the catalytic converter and use the metal wire to hold it into place so I could take it somewhere else to have it all redone again. On my way to have the work redone, the front welds on the catalytic converter failed and the exhaust fell off again. I limped it all the way to the shop and had them remove the catalytic converter and replace all of the piping, reweld in the catalytic converter, and I had a performance muffler with a stainless tip' installed for $268. Thats fairly standard industry pricing for parts and labor. When I asked the technicaian at the new shop what happened, he said the wrong type of welder was used, and the welds were bad. When I called back to hometown automotive and explain the situation, he agreed to give me a partial refund (This was October 19th, 2022). It has been more than 2 months, and not a penny has been returned. I honestly would have respected him more if he just told me that he could not weld in my catalytic converter, versus ripping me off for triple the amount any other shop would have charged me, doing incredibly shoddy work, then agreeing to refund me and then not keeping their word. That's what gets me the most, not keeping their word. How very disappointing for a new small business to treat their new customer in this manner. Shame. Response from the owner on Google via direct message: "You failed to mention that your exhaust had been welded multiple times and had cracks and jagged welds all down the exhaust. The first time you were trying to "patch up because you needed an inspection"Or the fact there was 3 different size pipes on the vehicle. And that you also had the entire exhaust replaced So they were no having to do a patch job. Thanks" There was two sizes of pipe. The original pipe, and the pipe used in place of the missing catalytic converter. When putting the new one it, that pipe would have been removed. The lack of professionalism and integrity should be weighted heavily. Even my review on Google has been paid to be blocked. Purely Dishonest.

I had a flat tire on the side of the road while towing a Fifth wheel. I called KD tire, and they…read morewere able to come to my truck, and assess my tire. It required 3 plugs just to fill the hole so I could limp back to the shop. They were able to take my tire off and patch it, and it worked perfect so I was able to continue on my trip!! They were also very fair on the price!!! Being stuck on the side of the road, I was afraid it would cost an arm and a leg, but I was very happy. I highly recommend them, they were very fast, professional and friendly!!

The U-Haul rental is horrible. A horrible costly experience due to fuel adjustments. I could never…read moreget a response from either merchant. Finally gave up

I called around and I got my B service done on my Mercedes here and it was much lower price and it…read morewas done super high-quality and then I also had them do all four tires and do the rotation. It is much cheaper than going to the dealer and I'm out of warranty anyway, so it doesn't matter they were super professional and even gave me a loaner vehicle. Highly recommend anyone with a Mercedes or German car.

Great people to work with. They were very helpful and easy to work. Took care of my needs.read more

I had a breakdown on the road. I'm so grateful to Mineola Car Rentals! Tanya went above & beyond…read moreto get me back on the road in record time! Returning the car after the repair nearly effortless! No one likes having a breakdown but if you do I hope you get service like I received from Mineola Car Rental! Thanks again, I highly recommend this company!