I went into Randall's a few days ago after calling to see if they had any availability to look at…read moremy car, eventually they did. Although I did not get any services at this shop they were honest with me about what they could and couldn't do, they did give me some recommendations of what to do and where to start and some estimates if I didn't to go with them. They also gave me a note for my employer in regards to the condition of my car! They seem like a very reputable place, if I need services in the future that they can accommodate I would definitely consider going to their shop. The workers were very pleasant, knowledgeable and didn't make me feel awkward in any way! They were very transparent and nice and that's really hard to find in a mechanic shop nowadays ESPECIALLY as a woman so I thank them for their kindness, straight-forward advice and pleasantries.

I was lucky. The…read morefirst time I needed an inspection (South Carolina transplant here), I didn't really know where to go. So I old-school yellow pages'd it and found Randall's. I have returned to Randall's now for nearly 15 years because I have never had a bad customer experience there. The staff is beyond knowledgeable and are so honest with you. They're a business for sure but they never try to upsell or overcharge you. I've compared their prices for years, and they have remained competitive. So everything else is gravy, and it's a lot. I trust Randall's for every single service and maintenance need for every vehicle I've owned in NC (1 sedan and 2 SUVs). And if they ever run into something they can't fix or believe you should bounce to another spot for a fix, they honestly tell you and reco great places. Randall's gets you back on the road without breaking your bank. 10/10. Can't reco enough.

outstanding service. car broke down at 5am on the way to airport. left car on the side of the road…read moreand got an uner then called AAA (who also was great - Adams Towing) and had car towed to Brothers.Needed new battery and an alternator. they had me a quote by 8:15 am and the car was completed by 4pm for 980.00 when the dealership quoted over 2500.00. And they went to my house to pick up my wife so she could drive it home. 2 months before they diagnosed and fixed a faulty trailer hitch light for 92.00 when the dealership quoted almost 800.00 and they did it in 10 minutes.

My car broke down in Greensboro on my way to Asheville. They figured out the problem, found the…read morepart at a reasonable price, and i was on my way the next day. They even gave me (and my cats and luggage) a ride to the hotel i had to get, and even stopped on the way so i could get some kitty litter! They are great mechanics and wonderful people. I would give them 10 stars if i could!

A-1 from day 1. Contacted them to get a diagnosis on my vehicle due to someone else's negligence…read more Gave me a very detailed diagnosis and a very reasonable quote. Even got an oil change along with it. I was very impressed. Treated my vehicle as if it was their own. I definitely appreciated that. Will definitely be reaching out for more services.

Horrible experience. Do not recommend. My boyfriend and I called around searching for a black owned…read morebusiness for my car to be serviced. We needed to get my window regulator replaced before the snow storm to Greensboro 1/30. I was originally quoted on my invoice $130-150 or so for them to fix my window regulator and was told my diagnostic would be free. Mind you, we stated that the window motor was completely fine. After paying $70 deposit, my appointment was 1/30 at 4:00pm. The mechanic, which I believe is his partner, showed up late after having to be called. No contact on their end stating they are running behind. Once he arrived LATE, he arrived with the incorrect part. He purchased a motor and not a window regulator. Then proceeded to check the motor asked if I wanted it changed and I stated, no I don't because mine is working fine, I only need my regulator replaced. He proceeds to open up my drivers door panel to check and as I stated before, the window regulator broken and motor still intact. After consulting with his partner, they tell me that it's going to be more money than original quote and that it could be fixed same day or the next day in the morning. Again, my window is stuck open and it's supposed to snow in Greensboro starting that night. So I opted to get my window fixed the same day and sent $80 as an additional fee they said we have to pay. He said he will be back by 6:00p, with the correct part. I waited and waited. No call again. By 6:40p, my boyfriend calls and asks what's going on, he says that he can come the next day and some other stuff about me needing an oil change. Let's not forget, I said I got that done the day before, so we kindly asked for a refund. He says that he would keep $50 of the $150 because he ran diagnostic, which again was not needed and was offered by him for free. He stated because we didnt get the service , it isn't free and added $25 more because his mechanic drove to us. Refund was supposed to take 3 business days and after those 3 days, I waited an extra day to call and ask about said refund. No answer but was sent various text but not my money. Another call was made and finally got in contact with them and got an notification of a refund but it was later canceled. I have not received any of my money or communication regarding the unprofessional service experience. Would never recommend this "business".

If I could zero star this I would, zero response within two weeks time and I paid him for both…read moreparts to be done and he flaked on me with my money... was suppose to be done two weeks ago but he flaked then and asked if he could do it the next day then he flaked again.... Keep asking when an available day will be good and no response... I'm heated but I will leave it in gods hands on this one.... Stay away from this dude at all cost..... although last thing... he will most likely break stuff on you car an expect you to fix it yourself..

This was the best service I've received so far! He was very knowledgeable and professional about…read moregetting my issue resolved! Not to mention he did it in a timely manner! I rate this machanic 10 out of 10!

Fast service, automotive knowledge excellent, prices are very reasonable. You will be glad you…read morepicked Tommy and team to take care of your car.

Needed my A/C Fix. Found the problem and was able to fix it with a reasonable price. Excellent…read moreService! And quick..

my first time going to this place and i will be going back for future car needs! i was in and out…read morein under an hour for oil change, headlight replacement, and knock sensor replaced. no price gouging, helpful and informative! great service.

From the owner: At M&K Auto Service, we offer students DISCOUNT, free Battery Testing and free Check Engine light…read moreCheck. We do NC State Inspection, Oil Changes, Brakes service, AC/Heat Work, Engine Repairs, Transmission Repairs, ALL Suspension Work, and More.

These guys were the best! I am super happy I found them. I definitely recommend them. I was out of…read moretheir service area, but we met in the middle.

They answered my request for a quote on a Saturday evening and were here Sunday morning exactly…read morethe time they said and manage the repair inside of a couple hours. Very happy with the service.

Will steal parts off your car, had a 98 honda civic that came in for a head gasket not only did I…read moreget charged $900 but they stole my after market rear subframe brace and replaced it with a stock one, I didn't realize till a month later when I sold the car, the car was slammed so I never noticed. Note here if the building looks like crap and the buisness owners have had to change shops and shop names more than likely they do dodgey stuff like this or price gauge for parts, or tell you they ordered something and it never arrives, your better off going to a super nice shop and paying extra. Lesson learned their theives. Their head Mechanic doesn't have a single clue on what he's talking about.

This was a good small locally owned garage that did quality work for a reasonable price…read more NO longer. They charge as much as dealerships without the assurance of specific Car Make parts. We try to support local business but done with this place. Been a customer for over 20 years. Totally ripped me off today. Charged over $65.00 to replace a wire with a short that probably took 15 minutes and a $10.00 part. For these prices I'll go back to the dealership. I think there has been a change in management.