came into the store for advice on taking care of my exotic leather boots. Vlad was extremely…read moreknowledgeable. His family has been doing this for generations. He did not try to oversell me on service, took the time to show me how to maintain my leather and got me exactly the right products I needed. He also explained the difference in the quality of his repairs in comparison to shoe shops that are rushed. I will definitely be a return customer.

My Son thought he would do me a favor by polishing my $225.00 dress shoes. The only problem was…read morethat he polished my beautiful "Cognaq" colored shoes in a dark brown polish! Ansley's worked on stripping this brown polish off. They continued to strip it over and over again until it was the proper color and tint a they finally looked as they Did when I purchased them. I'm very happy with the results and even though this was the first time I had come to this business, they will always be my first choice in the future!

The staff was very knowable I walked in a hour before a red carpet event and they helped me find…read morethe perfect shoe and it was on sale within five minutes great job guys keep it up this is what a shopping experience should be

Love this DSW! The staff was extremely nice and helpful…read more Thank you Terrance,Ronald, and Jarvarous for exceptional service. Kudos to you all!

I went in to have some shoe,maintenance and a leather satchel cleaned. There was one lady in the…read morelobby assisting a man and I wasn't sure that I was even in the shoe shop, but she would not respond to me so I called on the phone and talk to someone and they told me I would need to talk to the lady who's not responsive If you want to talk to someone who will actually acknowledge that you're there, this is not the place to go. It would be wise to go somewhere else !!!!!!!! I certainly had no expectations since I had never been here. But all expectations were dissolved when the women would not acknowledge that I was even in the room .

Thank you for repairing my heel in such a short time. You…read moredid a great Job!! Highly recommend

I took my handbag to be repaired because the strap was cracking. I picked it up and this was what…read morethey'd done. It looks worse than before

I took my sneakers to The Shoe Doctor and I'm honestly impressed. I didn't realize how bad they had…read moregotten until I saw them after the cleaning. They brought them all the way back to life. They cleaned the soles, laces, and got the creases out. Everything looked fresh and well taken care of. You can tell they pay attention to detail and actually know what they're doing with different types of sneakers. I also appreciate that this is a smarter option than constantly buying new shoes. If you have a pair you love, it's definitely worth getting them cleaned instead of replacing them. If you're in Atlanta and care about your shoes, I would definitely recommend checking them out.

I keep trying to give them a chance because when you stay on top of them the work is good. But the…read morecustomer service has to be better communication wise an drop off an pick up times. Going back an forth up there an shoes aren't ready is ridiculous. Then sometimes not thoroughly cleaned an have to wait more time is even crazier. Then wan to argue about it instead taking accountability is even worse.

I am not sure that's it's the same person does alterations now. Ms. Kim is gone. I have not seen…read moreher. The new lady - shortened 3 pairs of pans - one with cuff, the other regular stitching ( sawing machine) and the third - she added elastic / like a jogger pant.... $128 dollars. You be the judge on value. The quality- nothing outrages. As expected.

Very friendly staff, great work, and prices that can't be beat. There really isn't too much to say…read moreabout a dry cleaner, but Yelp is making me write more.