Great and responsive customer service. I initially had issues with appointments getting delayed and…read morepushed. But the customer service reached out and helped me resolve it. I was always able to get hold of someone on the phone, when I needed to. The technician came but the water heater just started working again by itself. He offered useful suggestions for what to do if the issue comes back, and didn't charge me anything.

Buyer beware! Listen to others who complained about the misleading pricing. I experienced the same…read morething. I even reached out to the BBB hoping they would respond (without the run around) and they have not. On 8/19 I had an appt to inspect shower spout and toilet flange. The shower spout was repaired that day. For the toilet flange, I was told it needed to be replaced & repositioned and I needed a new toilet. I was quoted $3583 and told it would take 3-4 hours to completed. Based on the scope of work, it seemed to be a reasonable estimate. When the plumber arrive the following week to do the work, it took 1.5 hours. I inquired about a reduction in price since it took less than half the time. I was told no. Not feeling comfortable with that, I reached out asking what the hourly rate was. Instead of answering my question, I was told that some plumbers are more efficient and I wouldn't be charged more if it took longer etc etc. I was given an option to discuss the details of the estimate via email. I then received a phone call about my concerns. I was told they would look at a $1088 charge and get back to me the next day. 2 days later I received a voicemail that I was overcharged and would receive a $585 refund. Still no explanation for what & no breakdown of charges. Now I wonder what else was I overcharged for? What is the hourly rate? How can the plumber that gave the estimate be so wrong about the time the work would take?

Today we had a service call from Handy Plumbing Man. The technicians were Patricio Lozano and…read moreBrayen Duenas. They were both very professional, courteous and honest. I have used this company in the past for my plumbing needs and would highly recommend them

PROS: Online scheduling for emergency clog w follow up…read moretexts. Clog taken care of + 130 feet of degraded main sewer pipes brush coated. Was it expensive, yes. Was it worth but we paid for it, yes!. Homeowners have to understand that we pay for deferred maintenance and it's always a "surprise.". Employees who did not speak English were easy to communicate with via translation apps. - CONS: Sewer technicians managed to splatter cement water all over the plants that frame the driveway, and the slate stone walkway. - Follow up in order to get the 15 year warranty was deplorable! We need a fully-executed estimate or double-signed invoice, in order to transfer the warranty to the new homeowner. . I have emailed the company multiple times.... No response.

Another great experience! We had been putting off our storm drain work for a few years and finally…read moredecided to get it done. Thank you to Arthur Gonzales, who knew exactly what he had to do and how to solve our drainage issues. Attention to detail and full disclosure with photos as the work is happening was a positive experience as a homeowner. It was worth it. And they leave your site clean each day. Drigo and his team always deliver. Thank you again!

Amazing professionals with fast response time and actually tried to guide me through the process…read morebefore even taking my job request. Honest and fair price. They followed up with me to make sure everything was actually working properly afterwards too. Would recommend to anyone.

Prompt response, excellent quality of work, and great communication throughout the entire process…read more Highly recommend!

Selvin and his partner helped to resolve a faucet dripping issue. He was responsive in appointment…read morescheduling and very expedient in providing the service in a very professional way. The price is very reasonable and the quality of service was great. Highly recommend.

Showed up on time. Did what they said they'd do and we haven't had a problem (backed up plumbing…read morefor our washer) in the 6 months plus since they came. Charged what they said they would charge. If you need at least an emergency plumbing team, these guys would get my vote.

I had a problem with a running toilet and asked them to check a second toilet. They did arrive on…read moretime. The immediate response was suggesting that we replace both toilets with new ones. When I declined this suggestion, they told me they had to order parts, which took almost a week. The (a week later) repairs were not well done and we needed to make several adjustments ourselves. I asked the plumber to look at my kitchen faucet too. His response was that they could replace it, but wouldn't bother fixing it (it was only a year old). After finishing, I was asked at least 5 times to write a review. I'm only writing this now since one of our toilets isn't working properly. I was told that they replaced the parts, but it doesn't appear to be the case. My experience has left me with a lack of trust for this business. I can't recommend them.

I called Buri Buri Plumbing after discovering a severe main sewer line blockage that had sewage…read morebacking up in different areas of my house. The always kind and very helpful Maria was able to dispatch Technician John. John was thorough, professional and took the time to explain what was happening. John quickly pinpointed the exact location of the obstruction and cleared the line completely. He also did a thorough flow test to ensure the line was draining properly. If you are dealing with a tough drainage or sewer line issue, I would highly recomment Buri Buri Plumbing.

My recirculating pump broke and was leaking so I went to Cal Steam to see if there are any possible…read morereplacements and saw two cans of Buri Buri there. I asked whether they do good work and the person told me that they have a fair price and do good job. I got burned (pun unintended) by another water heater company Bay Area Water Heaters so I'm fairly wary of water heater companies. Turned out I can fully recommend this company. Rich called me and is very honest in his assessment and gave a fair price. I ended paying more because Paul had to also fix a problem made by Bay Area Water Heater and during the process I found out how bad the work was. Overall I'm please with the work. Note that the price is not inexpensive but is fair so if you are looking for the cheapest plumber this is not it. But if it's your own house and you care about the work and is willing to pay fair price (not expensive just fair) then I can totally recommend this place.

Great communication Always honest…read more Excellent plumbing work Don't try to upsell you but present honest situation.

We scheduled an appointment with Paul to check my Mom's kitchen faucet in Pacifica. The water flow…read morewas low after the water meter was changed. She had several other quotes which advised her to replace the piping. Paul removed restrictors and some blockage from hose and water pressure was back to normal! Service was nice and quick and he cleaned up after. Received the invoice via email and paid online. Excellent service. Thank you so much Paul.

I had a great experience with Rick (Szeto) here in Daly City and highly recommend his services…read more He responded to my call fast and got here on time as promised. He replaced an old faucet for me and did the job perfectly. I appreciated most was he noticed my old P-trap and old water lines needed to be replaced and took care of it as well. It was a fantastic, proactive that will save me a future headache. His rates are very reasonable and transparent. He does the job right the first time. I will absolutely be calling him again for future projects!

Great experience. Great communication. Very helpful texting. They picked up the supplies I…read morerequested the next day, and came to my house to repair/replace the broken and leaking kitchen faucet. Very fair price and excellent service.

Excellent all around. Prompt communication. Direct and…read morequick assessment. Great work. Each of the technicians that have come out to our house- have come for different issues- have diagnosed and remedied the situation in one shot. We keep returning to them because we trust their expertise and their work. Thank you so much for taking good care of our house.

F&A Plumbing is now my go-to plumber for our 100-plus year-old San Francisco building…read more The insurance company for our 4-unit building required automatic earthquake shut-off valves on the 4 gas meters, and gave us a very short time to comply. I submitted photos and a project description to 17 plumbing companies on Yelp, requesting their price and timeframe for this work. Early that same day Firas (also known as Frank) of F&A Plumbing submitted back a competitive firm price and ability to schedule the work to be completed right away. The work was completed by Firas and his helper as scheduled, for the price quoted, with very good quality, even much quicker than originally expected. Thank you, Firas!

Emilio and his service really lived up to the namesake of his company…read more I had a straightforward clogged shower drain. Long story short: The cost was $150. (Which is great, considering that when I hunting around for other plumbing companies, I was getting quoted for less than $350, of which the plumber first had to come for a consultation, then book a separate date to actually do the work). I made an appointment with Emilio and Awesome Rooter & Plumbing a few days in advance. Emilio arrived 10 minutes early. He had shoe covers and was very prepared. I thought I was only going to get a quote, but Emilio brought along his handheld drill-based drain snake. Emilio took a look at my clogged drain for 5 minutes, suggested we use his snake. He did it right on the spot, and it took less than 10 mins, and had my drain running smoothly again. 30 day warranty on his work. I would definitely recommend Emilio and Awesome Rooter & Plumbing for straightforward drain clogs.

Contacted this company last night regarding a backup that was affecting both sinks in our kitchen…read moreusing the request quote form on Yelp. Sent a photo of our drain and pipe setup below our kitchen. Emiliano replied within minutes with availability and a range for an estimate. Provided a one hour scheduling window (AWESOME!) and showed up on time this morning. Cleared the clog and took a look at a faucet drip we were having in another room. Made recommendations on dealing with that issue. Was done within 45 minutes! Price was on target to original quote and communication was excellent. Thank you for going above and beyond.