Gary the owner is absolutely amazing. Had an issue with the storage unit when I first moved in and…read morehe immediately solved the problem even offering to help me move my stuff to a new unit on the property. Amazing prices and amazing customer service. This is what customer care is all about. People should take notes on how to have an amazing customer service from this business.

I had a great experience thanks to the exceptional help I received from the team member at the…read morestorage facility. From the moment I arrived, she was very professional, friendly, and incredibly knowledgeable. Highly recommend this location, especially if you get the chance to work with someone as dedicated as her.

very nice people I will be back.i worked with trinity and Frederick great customer serviceread more

10/10 Overall! KO Storage on Garnerville Road has been a great place to store my belongings. The…read morefacility is clean, secure, and easy to access, and I've had a great experience overall. My only complaint is the massive potholes on the property--they're hard to miss and could definitely use some attention. Aside from that, everything else has been excellent, and I would recommend this storage facility.

Fantastic service from start to finish! I rented my unit entirely online while I was still in…read moreanother state. I selected a 10x10 unit, entered my payment information, paid upfront, then received the lease agreement by email to review and sign. Once everything was complete, I was sent my gate access code. Two weeks later, after driving across the country, I arrived, entered the facility with no issues, and moved in without ever needing to speak to anyone. The process was incredibly simple and convenient. One helpful tip for first-time renters: the small plastic numbered "lock" on the unit isn't your actual lock. It's just a temporary seal that you're supposed to twist and break off before installing your own padlock. The unit doesn't come with a lock, so be sure to bring one. I picked up a padlock at the Love's right around the corner, and the unit can accommodate up to three locks if needed. I've had a great experience so far. The 10x10 unit is the perfect size and honestly feels like an extension of my home with all the extra storage space. The pricing is very reasonable, and everything was exactly as expected when I arrived. My only suggestion would be to install taller fencing around the property. I understand the facility has other security measures in place, but the fence itself appears easy to climb or get over. Other than that, the entire experience has been excellent, and I would definitely recommend this storage facility.

The people working here are seriously the sweetest, kindest, most helpful people in the world. I…read morenever review places, but because of the amazing customer service I felt compelled.

From the owner: Find out why Watertown locals are doing business with U Store of Watertown on Murrock Cir, as their…read moreSelf-storage facility provider with SSL security to protect your private information. Featuring great amenities for self-storage, including a clean and secure facility, and more -- if you need extra storage, U Store of Watertown has you covered. Give us a call today or rent your next unit online.

EVERYONE LISTEN UP this place are really good!! The flexibility, cleanliness most importantly, true…read moreto his customers and I wouldn't hesitate to recommend this place ANYONE!! Thank you for the outstanding customer service

From the owner: help customer with their needs.read more

Our landlord sold our rental house 8 days after listing and gave us 7 days to fully move out of a 3…read morebedroom/2 bathroom house with a full basement that we had lived in for 4 years while we were looking for another place to live with a 5 year old in tow. Cue absolute panic. We called to try to find a storage unit and every place in town was either full, really expensive, or too far away. We then called Storage Made EZ and our turned around. We were able to rent a huge storage unit (and a UHaul but we didn't need one) over the phone that is accessible 24/7 and has great security for a great price. We were able to move out on time and our stuff stayed dry and safe while we found another place to live (while living in an RV). The owner helped us out in so many ways and we are forever grateful. Thank you.

We. Have 2 units with storage made easy for years. Have always been happy with their service. But…read moreover the last year I am not pleased at all. We have auto pay yet it seems every couple months they don't charge and yet send us a late fee and a threat to lock us out. Not sure what's going on, but I hope the fix their issues soon.

These folks are Awesome. I got stuck in Alexandria Bay because the Canadian border doesn't…read moreunderstand that the importing vehicle program is a total scam (I worked for it, I know), so I couldn't drive my car up. I called around, found A Bay storage, and they offered to store my car for $30 a month. $30 A MONTH!! Unreal!! So I went, dropped it off, and waited for my uncle to pick me up. HE FORGOT HIS PASSPORT, so he couldn't cross the border to get me. Diane had one of her sons drive me TO the border, where I walked across, with all my crap. These folks are the salt of the earth, they have a fitness centre that I imagine must be great too (same location)

Awesome service from a great family! Great prices and always willing to help you out in any way…read morethey can.